Hello,
Sorry for the delay due to the weekends.
Go to Settings > Permalinks > try to re-save permalinks, check if this helps.
Regards
Hello,
Sorry for the delay due to the weekends.
Go to Settings > Permalinks > try to re-save permalinks, check if this helps.
Regards
Hello,
Sorry for the delay due to the weekends.
1. Is your menu created using static block, like – https://xstore.8theme.com/ http://prntscr.com/l877xs and http://prntscr.com/l87827 ? With default version import you got 1 menu (Main menu) and this menu uses static block http://prntscr.com/l875nd > http://prntscr.com/l8771o https://youtu.be/f07MBdnFPfk Content of this block can’t be displayed on mobile correctly, so on our demo, we created another menu for mobile http://prntscr.com/l876jd + http://prntscr.com/l876n4 http://prntscr.com/l876pk
You can edit the imported menu to make it suitable your needs, but if you decide to use the static block there, you need to create another menu and select it as mobile menu.
2. Theme Options > Header > Fixed Header > Fixed header type > Fixed.
Regards
Hello,
Theme Options > Shop > Shop page Layout > Full width, if this is not what you are looking for, please provide us with links for better understanding the problem.
Also, provide temporary wp-admin access so we can take a closer look.
Regards
Hello,
Sorry for the delay due to the weekends.
Unfortunately, I can’t log in. Please check credentials and provide correct access.
Have you tried to disable all 3rd party plugins?
Regards
Hello,
Sorry for the delay due to the weekends.
As I can see, you have an outdated file in your child theme http://prntscr.com/l8ujhq Do you have the problem if parent theme activated on site? Have you tried to disable all 3rd party plugins?
Regards
Hello @luizfelipedsf,
Sorry for the delay due to the weekends.
Did you try to update the plugin via FTP? https://www.8theme.com/documentation/xstore/plugins/plugins-update/
500 Internal server error means that there is some Fatal error in PHP script or on the server side. You can turn on debug mode in WordPress to see the error https://codex.wordpress.org/Debugging_in_WordPress
If it will not show any errors then contact your hosting providers and ask them to give you a server error log to check what is wrong.
Regards
Hello,
Sorry for the delay due to the weekends.
Please provide temporary wp-admin access.
Regards
You’re welcome!
Feel free to ask if you have any other questions.
Regards
I do not see the problem on your site http://prntscr.com/l7z8fx > http://prntscr.com/l7z8mm Is it solved?
Regards
Hello,
Do you use the latest version of Core plugin? Have you enabled all required plugins https://www.8theme.com/documentation/xstore/plugins/included-plugins/ ?
Please provide temporary wp-admin access so we can take a closer look.
Regards
Please select Row stretch http://prntscr.com/l7xijc https://kb.wpbakery.com/docs/wpbakery-page-builder-how-tos/how-to-make-full-width-or-full-height-row/ https://wpbakery.com/video-academy/category/row/
Also, watch our video tutorials https://www.youtube.com/playlist?list=PLMqMSqDgPNmCCyem_z9l2ZJ1owQUaFCE3
Add this code in Custom css for page http://prntscr.com/l7xlqe :
.swiper-entry .swiper-custom-left, .swiper-entry .swiper-custom-right {
opacity: 1 !important;
visibility: visible !important;
}
.swiper-entry .swiper-custom-left {
color: red;
}
.swiper-custom-right:before {
color: red;
}
.swiper-custom-left:before {
color: black;
}
Regards
Hello,
.sticky-sidebar.is_stuck {
padding-top: 80px;
}
Regards
Hello,
Please add this code in Global custom css:
@media only screen and (min-width: 768px) {
.woocommerce-cart .actions > div:first-child {
width: 40%;
}
.woocommerce-cart .actions > div:last-child {
width: 60%;
}
}
Regards
Hello,
Please add this custom css code also:
.content-product .product-image-wrapper {
min-height: 300px;
}
http://prntscr.com/l7vq07 + http://prntscr.com/l7vq4d
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This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.
Regards
Hello,
You’re welcome!
Please change the previous custom css code to:
.header-logo {
padding: 2px 0 !important;
}
Regards
You’re welcome!
Theme Options > Shop > Products style > Product title chars limit.
Please try to use [8THEME] Products element, select Display Type – Slider and set settings appropriate to your needs.
Regards
Hello,
You need to activate Massive Addons for WPBakery Page Builder plugin https://www.8theme.com/documentation/xstore/plugins/included-plugins/ (Appearance > Install plugins > Massive Addons) to be able to add the element on your page.
Here are more screenhots form the demo http://prntscr.com/l4d2t4 http://prntscr.com/l4d2x2 http://prntscr.com/l4d30e http://prntscr.com/l4droo
http://prntscr.com/l4ds6l + http://prntscr.com/l4dsbh
.video-icon i{
width: 100px;
height: 100px;
line-height: 100px;
padding:0 !important;
box-shadow: 0 10px 15px rgba(0,0,0,0.4);
}
.video-icon i:before{position:relative;left:4px;}
Regards
Hello,
1. Please check the page now.
2. Please add this in custom css for mobile or inside media query (@media only screen and (max-width: 992px))
.fixed-header-area .header-logo {
padding: 2px 0;
}
Regards
Hello,
You need to update Core plugin http://prntscr.com/l7tmjl – https://www.8theme.com/documentation/xstore/plugins/plugins-update/
1. Have you sorted out? http://prntscr.com/l7tm1c
2. Theme Options > Header > Header layout > Sign In link position and Sign In type
.header .shopping-container.ico-design-2 .cart-bag:before {
font-size: 20px;
color: red;
}
.header .shopping-container .shop-text {
color: red;
}
and http://prntscr.com/l7tnq8
3.
.content-product {
border: 1px solid red;
padding-top: 20px;
padding-bottom: 10px;
}
4. http://prntscr.com/l7tou2
5. Please create new topic for this question.
6. This problem was fixed in latest theme version. Please clear cache and check.
Regards
You’re welcome!
http://prntscr.com/l7teym + http://prntscr.com/l7tf5y
Regards
Hello,
Unfortunately, I can’t log in. Please check.
You can edit text using translation files, for example, http://prntscr.com/l7tef9 > http://prntscr.com/l7tei0
Regards
Hello,
1) http://prntscr.com/l7tauh
2) Theme Options > Header > Header layout > Sign In link position
3) Please provide screenshot for better understanding. Also, provide us with temporary wp-admin access so we can take a closer look.
Regards
Hello,
Please check now.
Regards
Hello,
Please describe the desired result in more details or provide some examples for better understanding.
Check this demo – https://xstore.8theme.com/demos/finances/ http://prntscr.com/l7t7id http://prntscr.com/l7t7mr
Regards
Hello,
1. Please change this custom css code http://prntscr.com/l7l1t1 to
.header .navbar {
padding-top: 15px;
padding-bottom: 39px;
}
.breadcrumbs-type-9 .page-content {
margin-top: 0px;
}
2. Try to create the desired result using Grid Bilder then select the design in settings of the element http://prntscr.com/l7l4c2
https://wpbakery.com/video-academy/grid-builder/
Regards
Hello @luxeweddingshop,
You’re welcome!
Regards
Hello,
Please provide us with temporary wp-admin access so we can take a closer look.
Regards