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Font preview error - by urango - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 5 years, 6 months ago ago by Rose Tyler

  • Avatar: urango
    urango
    Participant
    October 16, 2018 at 15:20

    Hello,

    Could you please help me solve this error? The fonts appear unconfigured.

    > https://www.dropbox.com/s/tx9zepjndxxwd9k/pcpt_image1.jpeg?dl=0

    > https://www.dropbox.com/s/ys4ctmgi56kddlr/pcpt_image2.jpeg?dl=0

    Thank you!

    #201156 Copied Theme version: 5.0.2 WooCommerce version: 3.4.6
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 16, 2018 at 15:35

    Hello,

    Please check Typography settings in Theme Options or provide us with temporary wp-admin access so we can take a closer look.

    Regards

    #201162 Copied
    Avatar: urango
    urango
    Participant
    October 17, 2018 at 13:37

    Hello,
    I tried checking in the typography settings, but I could not find a way to solve this issue. On mac, I see the fonts fine, but on Windows, they appear unconfigured. I hope you can help me.

    Best regards,

    Please, contact administrator
    for this information.
    #201212 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 17, 2018 at 13:41

    Hello,

    Please delete or change this custom css code:
    http://prntscr.com/l73ofs

    Regards

    #201213 Copied
    Avatar: urango
    urango
    Participant
    October 18, 2018 at 11:12

    Thank you!
    Worked perfectly!
    Regards

    #201264 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 18, 2018 at 11:14

    You’re welcome!

    Regards

    #201265 Copied
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The issue related to '‘Font preview error’' has been successfully resolved, and the topic is now closed for further responses

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