Were all the plugins installed successfully? In case if automatic plugin installation fails, you can install them manually via your Dashboard: Plugins > Add New > Upload Plugin > Browse plugins archives. Or via FTP, by uploading and extracting the plugin zip files into wp-content/plugins folder – https://www.8theme.com/download-plugins/
Try to install demo content from XStore > Import Demos or provide temporary admin panel access and we’ll help you.
Thanks for the information. For now, we can’t say for sure what exactly caused the problem. This situation will be noted.
If you need any help to make the site looks like the demo, just let us know.
Here you can find information about import xml files and Theme Options – https://xstore.helpscoutdocs.com/article/34-demo-content