Hello Paras KC,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

Hello Javito,

Thank you for reaching out to us with your query.

Theme Options > WooCommerce > Single Product Builder > disable this old builder.

Best Regards,
8Theme’s Team

Hello Kamil,

You’re welcome!

Please provide an example of the desired result.

Best Regards,
8Theme’s Team

Hello Tal,

Thank you for reaching out to us with your query.

The Default WooCommerce importer does not have that because the brand option is not the default WooCommerce option, it’s a custom post type.
Check these topics – https://www.8theme.com/topic/get-product-brand-in-meta-data-while-exporting/ https://www.8theme.com/topic/where-are-product-brands-stored-no-field-for-brands-exported-in-wc/

Best Regards,
8Theme’s Team

Hello Ameer,

Thank you for reaching out to us with your query.

To assist you more effectively, could you kindly record a video demonstrating the actions you took and the issue you encountered? Please upload the video to a file-sharing service and share the URL with us.

We appreciate your cooperation.

Best Regards,
8Theme’s Team

Hello Kamil,

Theme Options > WooCommerce (Shop) > Ulubione > Empty Wishlist Content > Edit content via Text tab.

Best Regards,
8Theme’s Team

Hello Bagwani,

We’ve updated the theme and Core plugin:
– Dashboard > Updates > Check again.
– First should be updated XStore theme, and Core plugin after that.

Sorry, we forgot to record a video. We will be able to do this next time.

Best Regards,
8Theme’s Team

Hello Aalam,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

Hello, Safe Desires,

Could you please clarify what specific content you intended to showcase in the video?

Your explanation is unclear to us, unfortunately. You wrote “Why is this product displaying this way?” – we thought that the problem is that the product image and description are shown 2 times on a single product page https://prnt.sc/kKMLP1B-6quG , but in your video you did not even scroll the page.

Please describe in more detail what exactly do you want to show us and what assistance is needed.

Best regards,
8Theme’s Team

Hello Madoon,

Please submit your own thread – https://www.8theme.com/forums/xstore-wordpress-support-forum/ for your questions. Provide detailed explanations and screenshots for a better understanding of your request.

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

Hello Affan,

Thank you for reaching out to us with your concerns.

Did you download “XStore – Installable Archive”? https://www.8theme.com/downloads/

Please read this article – https://www.8theme.com/documentation/xstore/troubleshooting/theme-is-missing-the-style-css-stylesheet-error/

Best Regards,
8Theme’s Team

Hello Mario,

We appreciate your prompt response.

Please update the theme and Core plugin https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/

If this doesn’t help, provide us with FTP access.
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

Hello Konstantinos,

Thank you for reaching out to us with your query. To change the color of the quick view button, you can use custom CSS code:

.etheme-product-grid-item .footer-inner > *, .etheme-product-grid-item .footer-inner .button {
    background-color: red;
}

https://www.8theme.com/documentation/xstore/additional-customisation/optimal-placement-for-custom-css-code/

Best Regards,
8Theme’s Team

Hello, RobertG,

Why do you write on the XClean theme support forum https://prnt.sc/IlUXBdWu_k66 ? Please write on XStore – https://www.8theme.com/forums/xstore-wordpress-support-forum/

You can disable plugins one by one.

Best Regards,
8Theme’s Team

Hello Jonathan,

Thank you for reaching out to us.

We can’t log in, unfortunately. Please check the credentials.

Additionally, update the theme and Core plugin – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Thank you for your cooperation.

Best Regards,
8Theme’s Team