Hello, Safe Desires,

Thank you for reaching out to us with your concerns.

1/ Do you mean the main images gallery on a single product page? It depends on column width, for example – https://prnt.sc/-fbivlrXrck0
You have a few single-product templates, so check the settings of others too, or let us know which one should we test for you.

2/ Concerning the template customization, we have tested one of your templates as shown here: https://prnt.sc/48-s97SYf8Ah. To change the color of the image, you will need to use a different image, as the settings for default icons do not allow color adjustments for images. This is not a theme problem.

Should you require further assistance or have additional questions, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

Hello, Ameer,

Please be informed that the Shop page serves as an archive page for products and, as such, is not editable via Elementor by default. Any available configurations can be adjusted within the Theme Options.

Should you wish to utilize Elementor for your Shop page, we kindly direct you to the following instructional article: https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/. This guide will assist you in creating a custom layout from the ground up and configuring it for all product archives, including the shop, product categories, and more.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

Hello Ameer,

Thank you for providing the detailed video. The behavior you demonstrated is indeed correct and is how the Elementor editor is designed to function. We would like to clarify that this behavior is not dependent on the theme you are using; regardless of the theme, Elementor will remove elements immediately for all devices.

If you need to hide a specific element only on mobile devices, you can use the settings shown in this screenshot: https://prnt.sc/btUaeIUoYF5F

We would like to reiterate that the behavior you observed is not a bug but rather how element deletion works when using Elementor. We recommend watching some YouTube tutorials on responsive design with Elementor for further guidance.

We hope this information is helpful.

Best Regards,
8Theme’s Team

Hello Vijith,

Thank you for reaching out to us.

1/ What browser do you use?

2/ https://prnt.sc/TMALNMVX7kWE

Best Regards,
8Theme’s Team

Hello CasperTextil,

Thank you for reaching out to us with your concern.

To assist you effectively, could you kindly provide temporary wp-admin and FTP access? This will enable us to thoroughly investigate and address your concerns.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

https://www.8theme.com/topic/sport-demo-didnt-import-correctly-home-page-issu/#post-409437

Hello Kakiball,

We appreciate your prompt response.

Fixed by editing the My account page.

Best Regards,
8Theme’s Team

Hello, Albaghlisponge,

Thank you for reaching out to us with your concerns regarding the product page and translation issues on your website. We appreciate your detailed description of the problems, and we are here to assist you in resolving them.

1/ Please read this article – https://www.8theme.com/documentation/xstore/xstore-builders/xstore-single-product-builder-with-elementor/
or just use custom CSS code to change the color of the price –

.single-product .product-content .price {
    color: black !important;
}

https://www.8theme.com/documentation/xstore/additional-customisation/optimal-placement-for-custom-css-code/

2/ https://www.8theme.com/documentation/docs/fake-live-viewing/

3/

.single-product .price ins .amount {
    color: blue;
}
.single-product .woocommerce-variation-price .price {
    color: red !important;
}

4/ Theme Options > WooCommerce > Compare and Wishlist > edit texts.

We hope this information is helpful.

Best Regards,
8Theme’s Team

Hello Paras KC,

Fixed.

Best Regards,
8Theme’s Team

Hello, Javito,

Thank you for reaching out to us with your inquiry.

By default, the image for breadcrumbs is the same for all devices and there is no option to change it. But you can use custom CSS code. Please describe your request in more detail with URLs and we will suggest you some code.

Best Regards,
8Theme’s Team

Hello mahmut,

Thank you for reaching out to us with your query.

Could you please provide an example of the desired result to ensure we have a clear understanding of your expectations?

Thank you for your cooperation.

Best Regards,
8Theme’s Team

Hello ZOIM,

Thank you for reaching out to us.

We have reviewed the scrolling functionality on your website and found that it is operating correctly. To better assist you, could you kindly provide us with a video recording of the issue you are encountering? Additionally, please inform us of the browser you are using.

We look forward to your response.

Best Regards,
8Theme’s Team

Hello Martijntje,

Thank you for reaching out to us.

We regret to inform you that the plugin you are inquiring about is no longer available due to circumstances beyond our control. Consequently, we have had to remove it from all platforms.

Should you decide not to use our theme without this plugin, you are welcome to submit a request for a refund.

Best Regards,
8Theme’s Team

Hello Kakiball,

Thank you for reaching out to us with your request.

There is no option for this, by default. Please go to XStore Builders > Archive Builder > edit template > Try to use the Off-Canvas sidebar element.

Best Regards,
8Theme’s Team

Hello OnlyCBD,

We appreciate your prompt response.

We can not log in, unfortunately. Please check the credentials.

Warm Regards,
The 8Theme Team