Image slider in product page not working

• 

  eveprod

  |

  Participant

  | November 18, 2018 at 6:07 pm

  The image slider in product page is working since last update 5.1.1

  Please advise

  Site URL: https://misticajoias.com

  Theme version: 5.1.1

  WooCommerce version: 3.5.1

  #204092 copied to clipboard
  

  Rose Tyler

  |

  Keymaster

  | November 19, 2018 at 9:45 am

  Hello,

  Theme Options > Single product page > Product gallery slider > Enable http://prntscr.com/lk4kbp

  Regards

  #204125 copied to clipboard
  

  eveprod

  |

  Participant

  | November 19, 2018 at 4:50 pm

  it is NOT working … it is enabled check link

  

  Content is visible for topic creator and
  support staff only.

  #204169 copied to clipboard
  

  Rose Tyler

  |

  Keymaster

  | November 19, 2018 at 4:53 pm

  Do you use addition plugins? Try to disable 3rd party plugins to check if one on them causes the problem.
  Provide temporary wp-admin access so we can take a closer look.

  Regards

  #204170 copied to clipboard
  

  eveprod

  |

  Participant

  | November 19, 2018 at 4:57 pm

  see credentials below:

  

  Content is visible for topic creator and
  support staff only.

  #204171 copied to clipboard
  

  Olga Barlow

  |

  Keymaster

  | November 19, 2018 at 6:55 pm

  Hello,

  Problem is caused by YITH WooCommerce Badge Management plugin, this plugin wraps the slide into the additional block and seems it causes the problem.
  We don’t guarantee compatibility with all the third-party plugins. You need either customize theme or plugin to solve the problem. Contact plugin author to customize plugin and move badge div inside the slide. Or contact WPKraken team to get help with additional customization.

  Regards

  #204175 copied to clipboard
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