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Viewing 30 posts - 50,851 through 50,880 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 2, 2019 at 10:32

    Hello,

    Happy New Year to you too, thank you.
    Please update XStore to 5.1.4 version https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and Core plugin to 1.1.8 https://www.8theme.com/documentation/xstore/plugins/plugins-update/
    Then clear cache and let us know the result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 2, 2019 at 10:22

    Hello,

    Sorry, but your question is a bit unclear to me because I do not see the problem on your site. Please describe it in more details. Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 2, 2019 at 09:30

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 2, 2019 at 09:23

    Hello,

    Please update the Slider plugin to latest version – https://www.8theme.com/documentation/xstore/plugins/plugins-update/
    If this doesn’t solve the problem, describe step by step how we can re-create the problem on your site.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 2, 2019 at 09:13

    Hello,

    1) Edit content of Text widget in Appearance > Widgets > Footer Copyrights.
    2) Add this custom css code:

    .navbar-header .et-wishlist-widget .wishlist-count {
        display:  none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 2, 2019 at 09:07

    Hello,

    Please see a screenshot from the demo – http://prntscr.com/m237qu You can set “Mega menu container width” – http://prntscr.com/m238sx
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 2, 2019 at 08:59

    Hello,

    Theme Options > Typography > Menu > Menu 2 level (hover, active) > Select color.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 2, 2019 at 08:56

    Hello,

    Please add this code:

    #etheme-popup .checkbox-label {
        display:  none;
    }

    in Theme Options > Custom css > Global custom css.
    Do not forget to clear cache before checking the result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 2, 2019 at 08:53

    Hello,

    Theme Options > Single Product Page > Page Layout > Move product name in breadcrumbs.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 2, 2019 at 08:51

    Hello,

    Theme Options > Menu > Menu options > Smart menu > Off.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 2, 2019 at 08:46

    Hello,

    Please add

    .banner {
        margin-bottom: 0px;
    }

    in Theme Options > Custom css > Global custom css.

    This default padding for all pages http://prntscr.com/m232dt can be changed by adding this code:

    .content-page, .page-content {
        padding-bottom: 2em;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 2, 2019 at 08:40

    Hello,

    You can disable Breadcrumbs at all in Theme Options > Breadcrumbs or set 0px font size for “Breadcrumbs title font” there.
    I would recommend you to disable “Header over the content” in Theme Options > Header > Header style. Please activate the overlap only on pages where it is required, for example, on Home page > http://prntscr.com/lrwshw
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 2, 2019 at 08:38

    Hello,

    Please increase Max Input Vars limit to 3000. You can contact the hosting provider and ask for help with increasing.
    To display photos by username you need to add – username by hashtag – #hashtag
    https://youtu.be/yv4GA-PkVfE

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 2, 2019 at 08:13

    Hello,

    Appearance > Widgets > Header banner.
    Please read more in this topic – https://www.8theme.com/topic/customize-header-banner/#post-200534

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 2, 2019 at 08:11

    Hello,

    Woocommerce > Settings > Products > Add to cart behaviour > Redirect to the cart page after successful addition.
    You can change “Add to cart” text using Loco Translate plugin. Create translation for current language on your site, change text and disable the translation plugin. For example – http://prntscr.com/m22tn1 > http://prntscr.com/m22tpb http://prntscr.com/m22u2q / https://prnt.sc/m22tsa > http://prntscr.com/m22tvu
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 2, 2019 at 08:03

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 28, 2018 at 17:10

    Please clear cache and check one more time. Your live site looks fine for me – https://gyazo.com/21f2dc4f1919394e72ffa58c7ecd0608 https://gyazo.com/de70545669b95ff21ccafa8f960b6759
    To change this color http://prntscr.com/m0o5c1 go to Theme Options > Typography > Menu > Menu 1 level (hover, active).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 28, 2018 at 17:03

    Hello,

    1) You can add this code in Theme Options > Custom css > Custom css for mobile:

    .products-grid .product {
        width: 100% !important;
    }

    2) Gloab custom css:

    .et-burger:before {
        content:  "Menu";
        font-size: 12px;
        font-family: Lato;
        line-height: 3;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 28, 2018 at 16:57

    Hello,

    Do you use Massive Addons for WPBakery Page Builder plugin?
    Go to Massive Addons > System Info > check if MB strings option is enabled in the server configuration. If not then contact your hosting provider and ask to enable it.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 28, 2018 at 16:15

    Hello,

    Please describe in more details, with screenshots, what displays incorrectly on the staging site with the latest theme version.
    Note that WordPress 5.0.2 use Gutenberg as a default page editor http://prntscr.com/m0nfeo To be able to edit pages using WPBakery page builder https://prnt.sc/ltwb5l or http://prntscr.com/lz8vl1 you need to update the plugin to the latest version – https://www.8theme.com/documentation/xstore/plugins/plugins-update/
    Then I would recommend you to disable Header overlap in Theme Options > Header > Header Styles and enable it only on pages where it is required (like your home page) via [8theme] Layout options http://prntscr.com/m0nf3u

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 28, 2018 at 16:01

    You’re welcome!
    We wish you a Merry Christmas 🙂

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 28, 2018 at 15:08

    Why do you want to change the email?
    You can create a new account with the desired email but in this case, you need to remove purchase code from the current account and use it for the new one.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 28, 2018 at 15:04

    Oh I see. This email address cannot be changed because information about purchases is connected with it, in DB.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 28, 2018 at 12:48

    Hello,

    Please provide FTP access.
    Our developers will check the situation more deeply.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 28, 2018 at 12:44

    Hello,

    1) max_input_vars can be changed from php.ini and .htaccess files, but it would be better to ask your hosting provider about help.

    2) You can add this code in functions.php file of your child theme:

    function etheme_portfolio($categories = false, $limit = false, $show_pagination = true) {
    
    			$paged = (get_query_var('paged')) ? get_query_var('paged') : 1;
    			$cat = get_query_var('portfolio_category');
    			
    			$tax_query = array();
    
    			if(!$limit) {
    				$limit = etheme_get_option('portfolio_count');
    			}
    
    			$order = etheme_get_option( 'portfolio_order' );
    			$orderby = etheme_get_option( 'portfolio_orderby' );
    			$spacing = etheme_get_option( 'portfolio_margin' );
    
    			$portfolio_archive = false;
    
    			if(is_array($categories) && !empty($categories)) {
    				$tax_query = array(
    					array(
    						'taxonomy' => 'portfolio_category',
    						'field' => 'term_id',
    						'terms' => $categories,
    						'operator' => 'IN',
    					)
    				);
    			} else if(!empty($cat)) {
    				$tax_query = array(
    					array(
    						'taxonomy' => 'portfolio_category',
    						'field' => 'slug',
    						'terms' => $cat,
    						'include_children' => false,
    					)
    				);
    			} else {
    				$portfolio_archive = true;
    				$categories = get_terms('portfolio_category', array('include' => $categories,  'childless' => true));
    				$tax_query = array('relation' => 'OR');
    				foreach ($categories as $key => $value) {
    					$tax_query[] = array(
    							'taxonomy' => 'portfolio_category',
    							'field' => 'term_id',
    							'terms' => $value->term_id,
    							'operator' => 'IN',
    					);
    				}
    			}
    
    			$args = array(
    				'post_type' => 'etheme_portfolio',
    				'paged' => $paged,	
    				'posts_per_page' => $limit,
    				'tax_query' => $tax_query,
    				'order' => $order,
    				'orderby' => $orderby,
    			);
    
    			$loop = new WP_Query($args);
    			
    			if ( $loop->have_posts() ) : ?>
    				<?php if( ! is_tax( 'portfolio_category' ) ) : ?>
    					<ul class="portfolio-filters">
    						<li><a href="#" data-filter="*" class="btn-filter active"><?php esc_html_e('Show All', 'xstore'); ?></a></li>
    							<?php
    							if ( ! $portfolio_archive ) {
    								$categories = get_terms('portfolio_category', array('include' => $categories,  'childless' => true));
    							}
    							
    							$catsCount = count($categories);
    							$_i=0;
    							foreach($categories as $category) {
    								$_i++;
    								?>
    									<li><a href="#" data-filter=".portfolio_category-<?php echo esc_attr($category->slug); ?>" class="filter-btn"><?php echo esc_html($category->name); ?></a></li>
    								<?php
    							}
    
    							?>
    					</ul>
    				<?php endif; ?>
    				<div class="portfolio spacing-<?php echo esc_attr( $spacing ); ?>">
    					<?php while ( $loop->have_posts() ) : $loop->the_post(); ?>
    
    						<?php
    							get_template_part( 'content', 'portfolio' );
    						?>
    
    					<?php endwhile; ?>
    				</div>
    
    			<?php if ( $show_pagination && $limit != -1 ){
    				$pagination_args = array(
    					'pages'  => $loop->max_num_pages,
    					'paged'  => $paged,
    					'class'  => 'portfolio-pagination',
    				);
    				etheme_pagination( $pagination_args );
    			} ?>
    			
    		<?php else: ?>
    
    			<h3><?php esc_html_e('No projects were found!', 'xstore') ?></h3>
    
    		<?php endif;
    	}

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 28, 2018 at 10:45

    Please leave username without the @ and wait.

    Our developers will check the functionality of the Private Content area. Thanks for the notice.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 28, 2018 at 10:03

    Hello,

    To display photos by username you need to add – username and by hashtag – #hashtag Please see screenshots in Private content area.
    You need to add your username, as on the screenshot, and wait 2 days for automatical clearing Instagram cache on your site.

    Regards

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 28, 2018 at 08:30

    Hello,

    Thanks for the reply.
    Unfortunately, we can’t log in. It redirects to Home page from yoursite.com/wp-admin.
    Please check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 28, 2018 at 08:18

    Hello,

    You need to remove the description from this area http://prntscr.com/m0hdbv http://prntscr.com/m0hd41

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 28, 2018 at 08:08

    Hello,

    Please go to Theme Options and change any option (for example site width to 1180px), save options and then you can change the option back.

    Regards

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    Viewing 50,880 results - 50,851 through 50,880 (of 68,227 total)
Viewing 30 posts - 50,851 through 50,880 (of 68,227 total)
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