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Topic: One Page Scroll Navigation menu

Hubenour

Participant

December 25, 2018 10:11 am

Hello,
Could you please help with one page scroll navigation?
After clicking on the main menu on the homepage – page scroll down, but not finish on exact position where should finish. (please see the screenshot https://imgur.com/a/vzkvHpk)
How can I set up this position please?
Site URL: hidden
Theme version: 5.1.3

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support staff only.

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Rose Tyler

Support staff

December 25, 2018 10:23 am

Hello,

We can check the site because of the popup authentication http://prntscr.com/lz9wq1 Please provide correct credentials for the popup and Dashboard.
Have you watched our video tutorial – https://youtu.be/51vKxOhZ7Gs ?

Regards

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Hubenour

Participant

December 25, 2018 10:36 am

not sure why U can not login
sending credentioals again

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support staff only.

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Rose Tyler

Support staff

December 25, 2018 10:40 am

Please check one more time https://gyazo.com/6e72adf35791eacc891f8dd780abeb61

Regards

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Hubenour

Participant

December 25, 2018 11:08 am

OK, so popup authentication is something different to WP authentitacion? Where can I set up please?

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Rose Tyler

Support staff

December 25, 2018 11:14 am

Do you use an additional plugin to enabling maintenance mode and popup authentication? Please check your settings or temporarily disable the plugin.

Regards

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Hubenour

Participant

December 25, 2018 11:19 am

Could you try now please?

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Rose Tyler

Support staff

December 25, 2018 11:37 am

I can see your site, but can’t log in.
You need to sort out from where the authentication popup functionality comes. If this is not added by a plugin, contact your hosting provider.
Let us know once we will be able to log in your Dashboard. Also, provide temporary FTP access (hostname, username, password, port).

Regards

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Hubenour

Participant

December 25, 2018 7:57 pm

My hosting provider said:

for login from foreign countries need to by use:
login: cms
password: cms

Could you try please?

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Rose Tyler

Support staff

December 26, 2018 9:51 am

Thanks.
As I can see this space was added for good looking if the fixed header is enabled. I’ve sent the request to our developers to remove the space if the fixed header is disabled. As a temporary solution, you can to activate Fixed header on site in Theme Options > Header > Fixed header > Fixed header type > Fixed.
I hope the improvement in this functionality will be added in one of next theme updates.
Feel free to ask if you have any other questions.

Regards

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