Hello,

Sorry for the delay due to the weekends.
Please see screenshot – http://prntscr.com/n2hogr

Regards

Hello,

Do you have the problem with the default WC theme activated on your site (Storefront)?
Also, try to disable 3-rd party plugins, clear cache and check how it works then.

Regards

Hello,

Did you make changes in DB?
Was prefix of tables changed?
Is the error there if all 3rd party plugins are disabled?
If “Search by SKU” is enabled in Theme Options > Header > Search, try to disable it.
Let me know results.

Read this topic – https://www.8theme.com/topic/the-subject-is-slow/

Please create different topics for different questions.

Regards

Hello,

Try to disable 3rd party plugins, clear cache and check how the Home page works then.

Regards

You’re welcome!
If you love XStore and have something nice to say don’t hesitate to tell about this 🙂
We’d appreciate if you could take a moment to give us 5-stars on ThemeForest! https://themeforest.net/downloads

Regards

Hello,

We’ve added custom CSS code to fix the problem (Theme Options > Custom CSS > Global custom CSS) that will work even after the update. This code takes classes of the plugin, so it would be better if authors of the plugin add background-color: transparent; for buttons.

Regards

Hello,

Great. Please open up new topics if you have any other questions.

Regards

Hello,

Please check “Test product” on your site. It is duplicate of this product https://karosupasaule.lv/product/nabor-iz-chetyryoh-stolovyh-priborov-s-gravirovkoj-v-podarochnoj-korobke-chajnaya-lozhka-desertnaya-lozhka-vilka-nozh/ but I’ve added more content in Product short description area http://prntscr.com/n1cphz In your case, the fixed image effect is not visible because there is no empty space at the bottom of image gallery. On products with long content of the short description, the effect works fine, so there are no bugs.
Also, you need to use Private content area http://prntscr.com/n1cm9f to provide access.

Regards

Hello,

Please follow our documentation – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
Note, we would recommend you to create a backup of your files and database before starting the update process.

Regards

Hello,

Update theme to version 5.1.6.1.
Let me know about results.

Regards

Hello,

Thanks for using our theme.
1) Delete the content of “Product Page Banner” in Theme Options > Shop > http://prntscr.com/n1blqp
2) http://prntscr.com/n1bm4f (http://prntscr.com/n1bma6) http://prntscr.com/n1bmgb http://prntscr.com/n1bmrx https://prnt.sc/n1bnh3
Also, watch this video – https://youtu.be/KWAQRXZXsaw (this video for Royal theme, but for WooPress it is similar).
Read more – https://www.8theme.com/demo/docs/woopress/#0_footer
3) Theme Options > Blog layout > Sidebar position > Without sidebar.
4) I would recommend you to install Loco translate plugin to create a translation for the theme. Here is a video – https://youtu.be/1E5L9MyQ7W4 (it is for Legenda theme but the translations work in the same way for the WooPress).
You need to add a product to cart after the translation to refresh the content of the block, then you will see the translated “Cart”.
Feel free to ask if you have any other questions.

Regards

Hello,

Please provide temporary wp-admin and FTP access.

Regards

Hello,

1) To disable the button, please add this code in Theme Options > Styling > Custom CSS > Global Custom CSS:

.disable-add-to-cart .etheme_add_to_cart_button {
    display:  none;
}

and add this custom class for a column with the Products element – http://prntscr.com/n1b90w
2) http://prntscr.com/n1bas7 http://prntscr.com/n1baw7 http://prntscr.com/n1bb59

[vc_row css=".vc_custom_1432200112830{margin-bottom: 0px !important;padding-top: 60px !important;}"][vc_column width="1/4" css=".vc_custom_1432121593331{margin-bottom: 30px !important;}"][vc_single_image image="174" img_size="216x31" onclick="custom_link" link="#" css=".vc_custom_1467962801042{margin-bottom: 15px !important;}"][vc_column_text css=".vc_custom_1431946438374{margin-bottom: 30px !important;}"]Lorem ipsum dolor sit amet, consect etur adipisic ing elit, sed.[/vc_column_text][vc_column_text]
<h5>Classico Ecommerce</h5>
30 South Avenue San Francisco
Phone: +78 123 456 789
Email: Support@classico.com
<a class="active" style="color: #dc4348;" href="#">www.classico.com</a>[/vc_column_text][/vc_column][vc_column width="1/4" css=".vc_custom_1432121601312{margin-bottom: 30px !important;}"][vc_wp_posts number="3" show_date="1"][/vc_column][vc_column width="1/4" css=".vc_custom_1432121608500{margin-bottom: 30px !important;}"][vc_column_text]
<h2 class="widgettitle">Useful Links</h2>
<ul class="footer-list">
 	<li><a href="https://www.8theme.com/demo/classico/variant1/track-orders/">Track You Order</a></li>
 	<li><a href="https://www.8theme.com/demo/classico/variant1/contact-us/">Contact Us</a></li>
 	<li><a href="https://www.8theme.com/demo/classico/variant1/faq/">Frequently Asked Questions</a></li>
 	<li><a href="https://www.8theme.com/demo/classico/variant1/my-account/">My Account</a></li>
 	<li><a href="https://www.8theme.com/demo/classico/variant1/shipping-delivery/">Terms and Conditions</a></li>
 	<li><a href="https://www.8theme.com/demo/classico/variant1/wishlist/">Wishlist</a></li>
</ul>
[/vc_column_text][/vc_column][vc_column width="1/4" css=".vc_custom_1432121616516{margin-bottom: 30px !important;}"][twitter title="Twitter"][/vc_column][/vc_row][vc_row css=".vc_custom_1432199358458{margin-bottom: 0px !important;border-top-width: 1px !important;padding-top: 30px !important;padding-right: 0px !important;padding-bottom: 30px !important;padding-left: 0px !important;border-top-color: #444444 !important;border-top-style: solid !important;}"][vc_column width="1/2"][vc_column_text]Created with <i class="fa fa-heart"></i> by <a style="color: #dc4348;" href="https://www.8theme.com">8theme</a>. All rights reserved[/vc_column_text][/vc_column][vc_column width="1/2"][vc_column_text el_class="text-right"][share][/vc_column_text][/vc_column][/vc_row]

3) Provide temporary wp-admin acccess so I can take a closer look.

Regards

Hello,

3.9.2 is the latest version. It is fully compatible with the latest versions of WP and WC.
Feel free to ask if you have any other questions.

Regards

Hello,

Try to change categories="22" to category="22"
Also, please see screenshots – https://prnt.sc/n0tiv6 > http://prntscr.com/n0tj4f http://prntscr.com/n0tjcc
If you need any further assistance, please provide temporary wp-admin access.

Regards