Hello,

Go to Theme Options > Header > Header styles > Header over the content > Off.
Edit page > [8theme] Layout options > unselect Header overlap for the Faqs page, enable this option on pages where it is required only.

Regards

Hello,

Thanks for contacting us.
This error means you updated the XStore core plugin but did not update the theme.
As I can see, your site has the latest version of the theme (5.6) now. Do you have the problem with Core still?
Enable WP debug mode https://codex.wordpress.org/WP_DEBUG to find out what error appears on your site, it will point you in the right direction what needs to be fixed.

Regards

You need to clear cache to be able to see changes – http://prntscr.com/ox7ebl

Regards

Hello,

Thanks for contacting us.
It is default behavior and is independent of our theme.
You can install an SEO plugin and change the text which is shown in the browser tab, for example, Yoast SEO plugin – http://prntscr.com/ox7b24 > http://prntscr.com/ox7b3v
Or contact the support of WordPress to get another solution.

Regards

Please add this code in Theme Options > Custom CSS > Global Custom CSS:

.header-advanced .header-search select {
    display: none !important;
}
.header-advanced .header-search input[type="text"] {
    border-radius: 30px;
}

Regards

Hello,

We don’t give guaranty for full theme compatibility with all 3-rd party plugins.
Try to disable Ajax “Add To Cart” in Theme Options > Single product;
or select Product Image Hover – Disable in Theme Options > Products Page Layout;
or add this code in Theme Options > Custom CSS:

.prdctfltr-ajax .content-product > img {
    display: none;
}

Regards

Hello,

Sorry for the delay in answering.
1) These categories relate to the search functionality. You can choose in which category to search for.
Check how it works on our demo – https://xstore.8theme.com/demos/2/baby-shop/
2) It needs time to upload all elements via the visual editor, this is independent of our theme. Try to use Backend editor – http://prntscr.com/ox6vhe > http://prntscr.com/ox6ves

Feel free to ask if you have any other questions.

Regards

Hello,

Thanks for contacting us.
Make sure you have checked all the server requirements before the installation – https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
Were all required plugins activated? In case if automatic plugin installation fails, you can install them manually via your Dashboard: Plugins > Add New > Upload Plugin > Browse plugins archives. Or via FTP, by uploading and extracting the plugin zip files into wp-content/plugins folder – https://www.8theme.com/download-plugins/
Then try to install the demo content from XStore > Import Demos – https://www.8theme.com/documentation/xstore/theme-installation/demo-content/
Let us know the result.
If you need any further assistance, provide temporary wp-admin access.

Regards

Hello,

You can upload screenshots to your media library and provide us with links or use a file sharing service, for example, https://wetransfer.com/ https://dropmefiles.com/

Regards

Hello,

I do not see the problem with the slider on your site. Is it solved? If not, let me know what device and browser do you use?

Regards

Hello,

Sorry for the delay in answering.
Please make sure that a header type is selected in Theme Options > Header > Header layout.
Try to disable all the third-party plugins that do not come bundled with our theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ including cache plugin and check your site.
If this doesn’t help, provide temporary wp-admin and FTP access http://prntscr.com/ox6nxi

Regards

Hello,

You’re welcome!
This topic will be closed. Please kindly open up new tickets for additional questions.

Regards

Dear,

Thanks for understanding.
Have a nice day.

Regards

Ok. Next time, check the changelog – https://xstore.8theme.com/update-history/ and update the theme first.

Regards

Hello,

If you got that error it means you updated the XStore core plugin but did not update the theme. Before every core plugin update, we would recommend you to check the changelog https://xstore.8theme.com/update-history/ and you’ll find that you need to update not just XStore core plugin but XStore theme first. Any core plugin update requires the theme update to the latest version before the plugin update.
So, update your theme to version 5.6 first https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and after that proceed with the XStore core plugin update.
Let us know if you need assistance and provide temporary wp-admin access also.

Regards