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Instagram Widget is not working - by Amir Mohamed

This topic has 7 replies, 4 voices, and was last updated 4 years, 8 months ago ago by Olga Barlow

  • Avatar: Amir_Mohamed
    Amir Mohamed
    Participant
    August 21, 2019 at 23:07

    please help , Instagram widget stopped retrieving data from my account while the username didn’t change ever !

    #219665 Copied Theme version: 5.2.2 WooCommerce version: 5.5.2
    6 Answers
    Avatar: Amir_Mohamed
    Amir Mohamed
    Participant
    August 21, 2019 at 23:09

    screenshot

    #219666 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 22, 2019 at 07:33

    Hello,

    Please provide URL of your site and temporary wp-admin access.

    Regards

    #219683 Copied
    Avatar: Manuel Oliveira
    Manuel Oliveira
    Participant
    August 23, 2019 at 07:57

    Hello!

    Similar problem here; In the images place, the message appears:

    Instagram has returned invalid data.

    Error message

    It happened after the last updates. Any clue?

    Thanks

    #219804 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 23, 2019 at 08:00

    Hello, @Manuel_Oliveira

    Create a new topic, provide temporary wp-admin and FTP access.

    Regards

    #219805 Copied
    Avatar: Amir_Mohamed
    Amir Mohamed
    Participant
    August 26, 2019 at 00:54

    Check it please

    Please contact administrator
    for this information.
    #220064 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 27, 2019 at 11:42

    Hello,

    Instagram made some changes in their code and we are working to create the Instagram widget from scratch using their API. It will take some time.
    Install and use the third-party plugin to display Instagram Feeds, for example Smash Balloon Social Photo Feed.
    Sorry for the inconvenience.

    Regards

    #220130 Copied
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