Hello,
Yes, FTP access (FTP host, FTP user, FTP pass) is required. Contact your hosting provider to get FTP if you don’t have it.
Regards
Hello,
Yes, FTP access (FTP host, FTP user, FTP pass) is required. Contact your hosting provider to get FTP if you don’t have it.
Regards
Hello,
Thanks for contacting us.
Follow the instructions to speed up the site https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
Credentials you provided are incorrect – http://prntscr.com/rcw4f0
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You’re welcome!
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Hello,
You’re welcome!
This fix will be included in the next update of the theme, so you will not face this warning again.
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You can add the next code in Theme options > Theme Custom CSS:
.header-top .et_b-icon svg {
width: 1.2em;
height: 1.2em;
}
Theme Options > Header builder > Promo text > Autoplay > Off.
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Hello,
You’re welcome!
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In this case, let’s sort out questions more deeply one by one.
1) Do you want to disable this sticky header http://prntscr.com/rciw6a ? If not, describe the desired result in more details with screenshots.
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links of them then you can provide links of screenshots here.
Provide temporary wp-admin access also.
2) Size of which icon? Provide a screenshot, please.
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Hello,
Thanks for contacting us.
Go to Appearance > Menus > Screen options > enable Description, then you will be able to delete content from this field – http://prntscr.com/rcikxc
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Hello,
Theme Options > Header builder > Header sticky
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Hello,
Row in the menu has a height of biggest column – https://prnt.sc/rch7j9 , so you can change the current order/structure of the menu or create the menu using static block – https://youtu.be/f07MBdnFPfk
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The warning is fixed. Please check.
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Hello,
Provide screenshots of the problem, link to the mentioned page and temporary wp-admin access.
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You’re welcome!
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Hello,
Parent and child themes have separate Theme Options settings, it looks like you switched to the parent theme. I’ve activated the child theme back, so you can see correct styling settings now.
If widgets were messed up, go to Appearance > Widgets and set them depends on your needs.
One of our developers will take a closer look at the mentioned Warning and we will let you know the solution soon.
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Dear,
We were able to log in your Dashboard, but can’t see frontend of the site – http://prntscr.com/rceush > https://prnt.sc/rcev81
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Hello,
You can use the next custom CSS code:
.wpcf7 {
text-align: left !important;
}
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Hello,
We’ve sent an archive to your registration email. Please check.
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Hello,
You can add code in Custom CSS for page area, then your code will affect a particular page only http://prntscr.com/rc3lej
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Hello,
You’re welcome!
Have a nice day.
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Hello,
Go to Theme Options > WooCommerce (Shop) > Shop > Shop page layout > change “Sidebar Position For Mobile”
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Hello,
Done. Please check now.
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Hello,
There is no possibility to set 100% as you described. You need to use custom CSS code like this one –
.item-design-mega-menu {
position: static;
}
.header-top, .header-main, .header-bottom {
position: static;
}
.item-design-mega-menu .nav-sublist-dropdown {
left: 0 !important;
margin: 0 !important;
width: 100% !important;
}
.item-design-mega-menu .nav-sublist-dropdown:before {
content: '';
display: block;
position: absolute;
left: 0;
right: 0;
height: 40px;
bottom: 100%;
}
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Hello,
This menu is created using static block – http://prntscr.com/rbzg5a http://prntscr.com/rbzhgy http://prntscr.com/rbzhmq
https://youtu.be/f07MBdnFPfk
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You’re welcome!
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Hello,
There is a problem with file permissions on uploads folder because not only font but even an image can’t be correctly uploaded into your media library http://prntscr.com/rbxql4 Contact your hosting provider to get help with this.
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Hello,
We will add new settings to configure font-size for different devices in one of the next theme updates.
As a temporary solution, you can use the next custom CSS code:
@media only screen and (max-width: 1200px) {
.home .slide-content h3 {
font-size: 18px !important;
}
}
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You’re welcome!
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Dear,
You can use the Lightshot Screenshot tool as was previously described or upload ready images here – https://dropmefiles.com/ (or on similar service) and provide us with URL.
Regards