Page 1508 – 8theme.com

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Rose Tyler

Support staff

March 18, 2020 at 09:42

You’re welcome!

Regards

#231401 Copied In reply to: Contact Form 7

Rose Tyler

Support staff

March 18, 2020 at 09:40

Hello,

Our theme fully supports default WC types of products – https://docs.woocommerce.com/document/managing-products/
If you need a booking system with calendar you need to look for an additional plugin to implement it.

Regards

#231400 Copied In reply to: Multiple WooCommerce

Rose Tyler

Support staff

March 18, 2020 at 09:17

Hello,

As was said https://www.8theme.com/topic/download-the-slider-templates-from-other-demo-sites/#post-231395 , try to disable all 3rd party plugins, and check how the zoom and gallery work then. Let us know.

Regards

#231397 Copied In reply to: How to download and use a specific page from any demo sites

Rose Tyler

Support staff

March 18, 2020 at 08:58

Hello,

1) Please watch this video – https://youtu.be/wkIKN2IyEZI
2) Try to disable all third-party plugins, that do not come bundled with our theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check zoom then.
3) Theme Options > WooCommerce (Shop) > Single product page builder > Gallery > select type of the gallery.

Regards

#231395 Copied In reply to: Download the slider templates from other demo sites

Rose Tyler

Support staff

March 15, 2020 at 17:14

As I can see, you selected a custom footer for the home page and made it fixed – http://prntscr.com/rgpqje, but there is a bug with this fixed option and the Boxed layout of the site. I’ve sent a report to our developers, they will check it more deeply from Monday. As a temporary solution, I’ve disabled fixed footer http://prntscr.com/rgpsaw , please check now – http://prntscr.com/rgpsg2

Regards

#231283 Copied In reply to: Hyperlinks in footer

Rose Tyler

Support staff

March 15, 2020 at 16:16

Hello,

Woocommerce widgets work only on default WC pages (Shop, Product category, Single product). For example – http://prntscr.com/rgp2q5

Regards

#231281 Copied In reply to: Is it possible to have a product filter on specific pages?

Rose Tyler

Support staff

March 15, 2020 at 09:23

Hello,

Please provide temporary wp-admin access, so we can take a closer look at your content of the HTML widget.
Please watch this video – https://youtu.be/gY-x4m47Duo , you can use a static block to create Footer, then it can be edited using WPBakery Page Builder https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/

Regards

#231276 Copied In reply to: Hyperlinks in footer

Rose Tyler

Support staff

March 14, 2020 at 15:14

Examples of lightboxes from Massive Addons you can find here – https://massive.mpcthemes.net/lightbox/
Also, you can try to use our fancy button element, that allows showing video or static block content in promo popup – http://prntscr.com/rga1fz A live example is shown on this page – https://xstore.8theme.com/demos/2/organic-cosmetics/about-us/ http://prntscr.com/rga2aa

Regards

#231270 Copied In reply to: Light box

Rose Tyler

Support staff

March 14, 2020 at 13:58

You’re welcome!

Regards

#231269 Copied In reply to: 2 Feature images and buy it now buttons on single product page

Rose Tyler

Support staff

March 14, 2020 at 09:58

Hello,

Thanks for the reply.
Could you, please, provide a password to the wp-admin?
Our technicians will be able to take a closer look at the problem on Monday, due to the weekend.

Regards

#231266 Copied In reply to: Update Xstore

Rose Tyler

Support staff

March 14, 2020 at 09:53

Hello,

Sorry, but we can’t give you any recommendations about this.

Regards

#231265 Copied In reply to: Light box

Rose Tyler

Support staff

March 14, 2020 at 09:49

Hello,

1) Appearance > Menus > Screen options > Product categories – http://prntscr.com/rg6pkm
2) Please provide screenshots. What version of explorer do you use?
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.

Regards

#231264 Copied In reply to: I have some questions

Rose Tyler

Support staff

March 14, 2020 at 09:40

Hello,

Do you mean this bar – http://prntscr.com/rg6m3d ? It can be disabled in Theme Options > WooCommerce (Shop) > Single product page > Sticky Add To Cart Bar > Off.

Regards

#231263 Copied In reply to: 2 Feature images and buy it now buttons on single product page

Rose Tyler

Support staff

March 14, 2020 at 09:22

Hello,

Our technicians did not do any changes on your site. They will be able to take a closer look at the mentioned problems from Monday, due to the weekend.

Regards

#231261 Copied In reply to: Report a bug with Header builder

Rose Tyler

Support staff

March 14, 2020 at 09:12

Hello,

I was able to connect. Thanks.
Our technicians will be able to take a closer look on Monday, due to the weekend. Please wait, and do not change access.

Regards

#231260 Copied In reply to: Cannot edit connection block in Header Builder's mobile menu.

Rose Tyler

Support staff

March 14, 2020 at 09:04

You’re welcome!

Regards

#231259 Copied In reply to: Hiding a section (Follow up questions)

Rose Tyler

Support staff

March 14, 2020 at 09:03

You’re welcome!

Regards

#231258 Copied In reply to: How do I remove the lightbox on a single product page?
Rose Tyler

Support staff

March 13, 2020 at 16:13
Hello,

Have you added the mentioned CSS code?

.single-product .pswp { display: none; }

Regards
#231244 Copied In reply to: How do I remove the lightbox on a single product page?
Rose Tyler

Support staff

March 13, 2020 at 15:43

Hello,

We did not make changes for the backend in the latest update of the theme.
The latest version of WooCommerce contains changes for backend functionality, so I suppose the problem is independent of our theme. Please check.

Regards

#231239 Copied In reply to: Slow Down After Update Theme, how to go back to older version

Rose Tyler

Support staff

March 13, 2020 at 15:25

Hello,

Thanks for contacting us.
Your site under maintenance mode, so we can’t check it. Provide temporary wp-admin access, please.
Describe the question in more detail with screenshots also.
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.

Regards

#231237 Copied In reply to: responsive image to mobiles

Rose Tyler

Support staff

March 13, 2020 at 15:03

Hello,

1) We would recommend you to update the theme and Core to latest versions – http://prntscr.com/rfuaxj https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ Do not forget to create the backup of your database and files before starting the update.
Then check how the header builder works. If the problem won’t be solved, let us know.
2) I’ve sent a report about the problem with Contacts element to our developers.

Regards

#231235 Copied In reply to: Report a bug with Header builder

Rose Tyler

Support staff

March 13, 2020 at 14:50

Hello,

You provided FTP access to an empty folder – https://prnt.sc/rfu4ve Please check.

Regards

#231234 Copied In reply to: Cannot edit connection block in Header Builder's mobile menu.

Rose Tyler

Support staff

March 13, 2020 at 14:18

You’re welcome!

Regards

#231232 Copied In reply to: Menu Help

Rose Tyler

Support staff

March 13, 2020 at 13:42

Hello,

1) Our theme uses Header Builder that allows placing menus in any part of the header, so there are no Manage Menu Locations settings. In this case, you can integrate UberMenu manually via shortcode, as described in docs of the plugin – https://sevenspark.com/docs/ubermenu-3/quick-start > add Html block in the header structure with the shortcode inside – http://prntscr.com/rft5dz
2) Provide us with temporary wp-admin and FTP access, so we can check what can be done to help you.

Regards

#231228 Copied In reply to: Ubermenu
Rose Tyler

Support staff

March 13, 2020 at 11:48
Hello,

Add custom class, for example, “custom-hidden-section”
+ custom CSS code in Global custom CSS area –

@media only screen and (min-width: 480px) { .custom-hidden-section { display: none; } }

Regards
#231223 Copied In reply to: Hiding a section (Follow up questions)
Rose Tyler

Support staff

March 13, 2020 at 11:45

Hello,

Please provide FTP access also.

Regards

#231222 Copied In reply to: Cannot edit connection block in Header Builder's mobile menu.

Rose Tyler

Support staff

March 13, 2020 at 11:34

Hello,

Try one of these ways:
– set another page as a Home
– add a link of another page on the coming soon page
– change page template from “blank” to “default”, as a temporary solution.

Regards

#231220 Copied In reply to: coming soon page

Rose Tyler

Support staff

March 13, 2020 at 11:14

You’re welcome!

Regards

#231218 Copied In reply to: List element not displayed correctly

Rose Tyler

Support staff

March 13, 2020 at 10:35

You’re welcome!

Regards

#231211 Copied In reply to: Image

Rose Tyler

Support staff

March 13, 2020 at 09:36

It works for section in the same way – http://prntscr.com/rfooaw > http://prntscr.com/rfoojv
Provide a link of the page where you added the class for a section, so I can take a closer look.

Regards

#231205 Copied In reply to: Image
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Viewing 45,240 results - 45,211 through 45,240 (of 68,231 total)

Viewing 30 posts - 45,211 through 45,240 (of 68,231 total)

← 1 2 3 … 1,507 1,508 1,509 … 2,273 2,274 2,275 →

Forum Replies Created

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