One page not mobile friendly - by Fabio - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 4 years ago ago by Olga Barlow

  • Avatar: fabio_vito
    Fabio
    Participant
    March 7, 2020 at 12:52

    Dear Support,

    For some reasons one single page of the website is not longer mobile friendly. Google reports errors in terms of:
    – Text too small to read
    – Clickable elements too close together
    – Viewport not set to “device-width”
    They affect only the single page reported below.

    Could you please help me understand the reason and how to solve it?

    Thanks.

    F.

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 7, 2020 at 14:41

    Hello,

    Could you provide detailed information with screenshots + temporary wp-admin access?

    Regards

    Avatar: fabio_vito
    Fabio
    Participant
    March 7, 2020 at 15:57

    Please find the images below:

    Thanks.

    F.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 7, 2020 at 16:17

    I’ve sent your problem to one of our technicians, but he will be able to take a closer look on Tuesday. Sorry for such a delay, due to the weekend.
    Could you, please, provide us with access to Google Search Console account for your website to allow us to check detailed information and maybe do some tests?

    Regards

    Avatar: fabio_vito
    Fabio
    Participant
    March 8, 2020 at 12:37

    Dear Rose,

    I understand, it’s fine.

    Could you please provide me the 8theme gmail that I should add to the users og google webmaster, so that you could check the details?

    Thanks.

    F.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 10, 2020 at 10:36

    Hello,

    You can use 8themes@gmail.com

    Regards

    Avatar: fabio_vito
    Fabio
    Participant
    March 10, 2020 at 18:52

    Access granted, please let me know

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 12, 2020 at 18:01

    Hello,

    Try to re0ndex that page. Because we have made live test and there are no issues https://gyazo.com/1373f91a073adf37861146e0bfecc365 You follow the steps from the video and try by yourself.

    Regards

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