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Mobile website is totally messed up - by Ismar

This topic has 7 replies, 2 voices, and was last updated 3 years, 8 months ago ago by Ismar

Ismar

Participant

July 29, 2020 at 17:18

The whole website looks nothing alike on the mobile, it just doesn’t preview the mobile version, it only previews the desktop version inside mobile, but even that doesn’t look well.

I have updated everything to the newest… Creating a new page ends up with the same results as well.

Please check other pages as well, same issue except for the product pages.

#245915 Copied Theme version: 6.3.1

6 Answers

Rose Tyler

Support staff

July 30, 2020 at 12:19

Hello,

Theme Options > Responsive > Enable Responsive Design > On.
If this doesn’t help, try to disable all third-party plugins that do not come bundled with the theme, clear cache, and check on mobile then.

Regards

#245993 Copied

Ismar

Participant

July 30, 2020 at 12:24

Already did that, and only plugins that come with the theme have been installed and activated.

#245994 Copied

Rose Tyler

Support staff

July 30, 2020 at 12:51

Provide us with temporary wp-admin and FTP access http://prntscr.com/tr50oo

Regards

#246001 Copied

Ismar

Participant

July 31, 2020 at 08:31

There you go 🙂

Please let me know what was the issue once you fix it.

Please contact administrator
for this information.

#246094 Copied

Rose Tyler

Support staff

July 31, 2020 at 10:01

Hello,

The problem is caused by this custom CSS code – https://prnt.sc/trnth9

Regards

#246106 Copied

Ismar

Participant

August 1, 2020 at 18:13

Thank you very much, I was being dumb 🙁

#246250 Copied
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