Hello, cocofu,

Here it is – https://prnt.sc/_7SuzshvTQuc

Provide us with temporary wp-admin access and then we will be able to help you.

Best Regards,
8Theme’s Team

Hello, cocofu,

Please click on Edit template – https://prnt.sc/ib1dht-p3JDd , and then replace elements.

Best Regards,
8Theme’s Team

Hello, @benji610,

You’re welcome!

We have completed a manual import due to uncertainties regarding the issue on your site. Should you encounter any similar problems in the future, please do not hesitate to contact us.

Best regards,
The 8Theme Team

Hello, Sam,

Thank you for reaching out to us with your query.

We kindly request that you review the available settings located under WooCommerce > Settings > Accounts & Privacy. For further assistance, please reach out to the WooCommerce plugin support team – https://wordpress.org/support/plugin/woocommerce/

Best Regards,
8Theme’s Team

Hello, Donaceli,

Thank you for reaching out to us with your concern.

Please check how emails work when our email builder is disabled (XStore > Email Builder).

Also, check how it works when no XStore theme is activated, but a default WooCommerce theme – Storefront (Appearance > Themes).
Let us know the results of the tests.

If the behavior continues regardless of the theme being used, it suggests that the problem may not be related to the theme itself.
We recommend that you reach out to your hosting provider to review the server mail log. Additionally, it would be prudent to contact WooCommerce plugin support concurrently for further assistance – https://wordpress.org/support/plugin/woocommerce/

Best Regards,
8Theme’s Team

Hello, Nebcreative,

We hope this message finds you well. We would like to inform you that the issue you are experiencing is not caused by our theme. To verify this, we recommend temporarily activating a different theme on the sites where the map is not functioning correctly.

Should the problem persist, it would be advisable to contact Google Maps support for further assistance.

Best Regards,
8Theme’s Team

Hello, YSO,

Thank you for reaching out to us.

We recommend that you refer to the following article for guidance on linking separate products by size, color, and more: https://www.8theme.com/documentation/xstore/xstore-features/linked-variations-products-link-separate-products-together-by-size-color-and-more/

Should you require further assistance, please do not hesitate to reach out.

Best Regards,
8Theme’s Team

Hello, Bajrang,

Thank you for contacting us and for using XStore.

Please try to disable all 3rd-party plugins and re-import demo content after that.

Or provide us with temporary wp-admin access.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

Hello, ProdbyDaan,

Thank you for contacting us and for using XStore.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

Please read this topic – https://www.8theme.com/topic/no-demo-electronic-mega-market-in-9-3-1-update/#post-388841

Best Regards,
8Theme’s Team

Hello, Daniel,

We’ve re-imported the demo on your site.
Your site has additional content, not demo only, because of this some images should be manually replaced.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

Please temporarily activate the Storefront theme (Appearance > Themes) and check how it works with this default WooCommerce theme. Let us know the results of the tests.

Provide us with temporary wp-admin + FTP access, and we will check the problem more deeply.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

Hello, Merin,

1/ We understand that it is asking for a registration key, and we are here to assist you.

Please read detailed information about bundled plugins here https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
Free versions of the WPBakery or Revolution slider or any other premium plugin just do not exist!

We would like to inform you that all premium plugins included with our theme are external products for which we have secured the Extended License, allowing us to incorporate them into our theme. Please note that registration of these plugins is not mandatory, as they are fully operational without activation.

The activation feature within these plugins is designed for customers who wish to receive automatic updates and direct support from the plugin developers. Additionally, plugin authors may introduce exclusive or just additional features to encourage customers to purchase the plugins directly from them. Unfortunately, this is a situation that affects not only us but all theme authors on the ThemeForest platform.

Unfortunately, if you want to import templates from the Revolution slider or WPBakery template library you need to buy the personal license of plugins. Extra features do not come with the extended license, this is Revolution slider authors rules. We and all theme authors on the ThemeForest platform can do nothing about this.

2/ In the URL you provided “elementor” is mentioned, which means the page was created using the Elementor plugin, not using WPBakery. Please try to import pages created WPBakery, for example – https://xstore.8theme.com/demos/2/niche-market03/about-us/

Best Regards,
8Theme’s Team

Hello, Manish,

We kindly request that you assign the administrator role to the user credentials you have provided to us.

Best Regards,
8Theme’s Team

Hello, @benji610,

We appreciate your prompt response.

We have successfully imported the content to your website. Please take a moment to review and confirm everything is in order.

Best regards,
The 8Theme Team