Shop page is not opening While Clicking “Edit with Elementor”

This topic has 3 replies, 3 voices, and was last updated 3 weeks, 5 days ago ago by Andrew Mitchell

  • Avatar: Kalpesh Prajapati
    Kalpesh Prajapati
    Participant
    September 18, 2024 at 09:45

    1}I want to Edit the shop page through the Dashboard but while clicking edit with Elementor it is just loading and not opening the edit page
    2} Your Pro Element is not Compatible with the new WordPress version I am not able to update

    3} I want to update my phone number and email id in 8theme as my old phone number has been blocked

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    support staff only.
    2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 18, 2024 at 10:00

    Hello, Kalpesh Prajapati,

    1/ Please be informed that the Shop page serves as an archive page for products and, as such, is not editable via Elementor by default. Any available configurations can be adjusted within the Theme Options.

    Should you wish to utilize Elementor for your Shop page, we kindly direct you to the following instructional article: https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/. This guide will assist you in creating a custom layout from the ground up and configuring it for all product archives, including the shop, product categories, and more.

    2/ We are not authors of the Pro Element plugin. Do you see a fatal error in WooCommerce > Status > Logs?

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 18, 2024 at 10:14

    Dear Kalpesh Prajapati,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

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The issue related to '‘Shop page is not opening While Clicking “Edit with Elementor”’' has been successfully resolved, and the topic is now closed for further responses

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