This topic has 6 replies, 2 voices, and was last updated 3 weeks, 3 days ago ago by Rose Tyler
Hi! I’m trying to import the Electronic mega market demo of Xstore theme and a critical error is displayed. I don’t know if has relation with the version of the Xstore theme because is not the latest but i can’t updated neither because when i click on the button redirects me to the updates wordpress page but nothing appears to me there to update. Please, could yo login in my wordpress and set up correctly the Electronic Mega Market demo in my website. Thanks!
Hello, Daniel,
Thank you for reaching out to us with your concern.
1/ WooCommerce > Status > Logs > fatal error > shown problem from plugin – https://prnt.sc/Me45_BS1Ia15
Please disable all 3rd-party plugins before the demo content import.
2/ You need to register the theme using the purchase code https://prnt.sc/krozEZwVJW4w , then update the theme.
Best Regards,
8Theme’s Team
Hi, i just deactivated all the 3rd party plugins, updated the theme and imported the Electronic mega market demo again and it doesn’t import correctly. It seems like it has broken styles. Please login and import correctly
Hello, Daniel,
We’ve re-imported the demo on your site.
Your site has additional content, not demo only, because of this some images should be manually replaced.
Best Regards,
8Theme’s Team
Hello, can you import it for me again? The styles are broken, I urgently need you to import the demo correctly and for the Elementor to work.
I give you access
Hello, Daniel,
Please go to WooCommerce > Status > Logs > fatal errors > you will see the reason for the critical error on your site https://prnt.sc/uAkioa2kn7y1
We would like to remind you that we have previously communicated about this issue, as can be seen in our earlier message here: https://prnt.sc/ko-tP6A8VJPe
We’ve disabled the Electro Extensions plugin and the site works fine now – https://prnt.sc/TuI2jUBhYZsL
Best Regards,
8Theme’s Team
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