Hello,

Thank you for reaching out to us.

It is possible that the cause of this is related to cached data.

We kindly recommend clearing the cache after making changes to products and categories. This includes clearing WooCommerce-related caches, which can be found in the following section:

WooCommerce > Status > Tools.

Please ensure you clear the following fields:
– WooCommerce transients
– Expired transients
– Term counts
– Brands transients

If you continue to experience any issues after performing these steps, please do not hesitate to contact us for further assistance.

Best Regards,
8Theme’s Team

Hello,

Thank you very much for your kind feedback! We are glad to hear that everything is working fine.

Best regards,
8Theme’s Team

Hello, Badrdigital,

Thank you for reaching out to us.

Please note that during the import of demo content, attributes and variations may not always be imported completely, which may have caused this issue.

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

Regarding your inquiry, it seems that the quantity selection on the front end is displaying predefined values (1-5), whereas you would like customers to have the flexibility to choose any quantity. To resolve this, please go to Single Product Builder with Elementor > edit template > change quantity style – https://prnt.sc/ov_o-QmMhPhR

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

We understand that you would like to filter products using your custom taxonomy “Regions and Nations” while ensuring that the selected filters remain active when navigating through categories and other attributes such as size and color.

To achieve this, you can try to use a filtering plugin that supports multiple taxonomies and allows for AJAX-based filtering to maintain selections dynamically. Additionally, you may need to adjust the permalink structure or use custom query parameters to ensure that multiple filters can be applied simultaneously.

Alternatively, custom development may be required to modify the query behavior and ensure that all selected filters remain active – https://www.8theme.com/documentation/xstore/uncategorized/paid-additional-customization-services/

We hope this information is helpful.

Best Regards,
8Theme’s Team

Hello,

We appreciate your prompt response.

We’ve changed your custom CSS code from https://prnt.sc/YTuK4HTA1ygU to https://prnt.sc/yZTb44cvKzyu
Kindly review the changes and let us know if any further adjustments are needed.

Best regards,
8Theme’s Team

Hello, Weblike PRO,

Thank you for reaching out to us.

Create blog page – https://www.8theme.com/documentation/xstore/troubleshooting/blog-page/ > add posts , then edit settings in Theme options > Blog > Blog layout – https://prnt.sc/ItkDvIu0IcoC https://prnt.sc/rpfrcn–i7rv https://prnt.sc/PLYz3zV3IrB1

Example from the demo Home page – https://prnt.sc/dnQ8ubP8juH1 https://prnt.sc/-UhCim8dszz0 https://prnt.sc/1FIV8n4LmsRI https://prnt.sc/WfAQh9dVmO3w https://prnt.sc/72sIcO-AIKWI https://prnt.sc/KfNFKmV_ZaoG https://prnt.sc/lYtMRzwjEhDv

Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

Hello,

The code was implemented to assist you and cannot cause any issues with the images, as it only adjusts the text alignment.
Here is how the mentioned block appears on the frontend of the home page: https://prnt.sc/fLvGx9PmCthK This is how it looks when editing the static block: https://prnt.sc/EpRj_PzRps6i (The text is not centered here because the code was applied in the homepage editor. When viewing the static block separately, the code is not present.) And here is how it appears when editing the page: https://prnt.sc/JP81S8b9R9JD

Best regards,
8Theme’s Team

Hello, Safe Desires,

Thank you for reaching out to us.

Kindly verify the credentials you have provided and ensure they are correct – https://prnt.sc/8n2-YKCLEMo-

Warm Regards,
The 8Theme Team

Hello, Rahul kumar,

Thank you for reaching out to us.

Please note that we do not guarantee full compatibility of our theme with all third-party plugins, nor can we provide support for such plugins. In some cases, additional customization of either the theme or the plugin may be required to ensure they work together. Unfortunately, it is not feasible for the theme author to ensure compatibility with all existing plugins, and such customization falls outside the scope of our standard support.

Please provide temporary wp-admin access. We will check what can be done to help you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

Hello, Terpsauce,

Thank you for getting in touch with us.

Regarding your concern that a button could not be placed in each tab, you can edit the content of the tabs by navigating to: Dashboard > Static blocks > edit content of tabs.
Alternatively, you may refer to the instructional video provided in the following topic for further guidance:
https://www.8theme.com/topic/more-botton-not-appearing-on-the-section/#post-437006

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

The behavior shown in your video is expected and functions as intended. Allow us to explain:

By default, the account page contains only the WooCommerce shortcode, which displays either the user dashboard or the login form on the frontend. This functionality is not theme-dependent but rather comes from the WooCommerce plugin itself https://woocommerce.com/document/woocommerce-shortcodes/page-shortcodes/#my-account

Our theme introduces additional settings for this page, including the display of products that you see. If you wish to disable this feature, you can do so by navigating to:
WooCommerce > Settings > Account > XStore “My Account” Page Settings > Change Account Page Type
Here is a reference screenshot: https://prnt.sc/1SOvb7jFgG-s

Additionally, Elementor can indeed be used to customize the account page. You can follow the instructions provided in our documentation here:
https://www.8theme.com/documentation/xstore/xstore-builders/xstore-my-account-page-builder-with-elementor/

If your concern is related to the color of the “Add to Cart” button, you can modify it via:
Theme Options > Styling > Button Settings.

To adjust the border radius of product images, you may apply custom CSS code.

We hope this information is helpful. Please feel free to reach out if you need any further assistance.

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

1/ Currently, there is no option to add custom text to the menu label.
Please follow this article – https://www.8theme.com/documentation/xstore/support/how-to-submit-a-request-for-adding-a-new-setting-or-functionality/

2/ If you are interested in modifying the text of the menu tag (new, sale etc), we kindly request you to utilize the Loco Translate plugin. This will allow you to alter or translate the menu labels found under the Xstore theme language file.

We hope this information is helpful.

Best regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team