After activating XStore Theme, mobile number is not visible in OTP login/Sign up/Registration in Woo

This topic has 2 replies, 2 voices, and was last updated 3 months, 1 weeks ago ago by Rose Tyler

  • Avatar: Rahul kumar
    Rahul kumar
    Participant
    March 13, 2025 at 20:48

    After activating XStore Theme,Plugin of OTP Login/Signup Woocommerce mobile number is not visible in OTP login/Sign up/Registration

    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2025 at 08:11

    Hello, Rahul kumar,

    Thank you for reaching out to us.

    Please note that we do not guarantee full compatibility of our theme with all third-party plugins, nor can we provide support for such plugins. In some cases, additional customization of either the theme or the plugin may be required to ensure they work together. Unfortunately, it is not feasible for the theme author to ensure compatibility with all existing plugins, and such customization falls outside the scope of our standard support.

    Please provide temporary wp-admin access. We will check what can be done to help you.
    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

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