Replies by Rose Tyler | 8theme forum

Forum Replies Created

Viewing 30 posts - 41,671 through 41,700 (of 68,187 total)

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Rose Tyler

Support staff

September 7, 2020 at 18:02

Hello,

I am glad that the question was solved.
Our theme just read PHP configuration limits and doesn’t affect them, so I can’t give you a solid response. As a rule, such situations are solved from the server-side.
Feel free to ask if you have any other questions.

Regards

#250726 Copied In reply to: Server Requirement Errors

Rose Tyler

Support staff

September 7, 2020 at 17:57

Hello,

Follow this article – https://www.8theme.com/documentation/xstore/plugins/plugins-update/ or contact your hosting provider and ask to fix the problem with permissions, which is shown on your first screenshot.

Regards

#250725 Copied In reply to: Couldn't update Xstore core plugin

Rose Tyler

Support staff

September 7, 2020 at 17:53

Hello,

Make sure that it is not a cache problem.
Please provide URL of your site (page where the countdown is added), so we can take a closer look.

Regards

#250724 Copied In reply to: Theme function time countdown problem

Rose Tyler

Support staff

September 7, 2020 at 17:33

Hi,

Thanks for using our theme.
You need to turn on debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
Also, check server error log. Let us know the result.

Regards

#250723 Copied In reply to: Customer Site blank when using XStore Theme

Rose Tyler

Support staff

September 6, 2020 at 15:45

Change the content of English products from – https://prnt.sc/uci3zj to https://prnt.sc/uci43g and you will get https://prnt.sc/uci4b5

Regards

#250673 Copied In reply to: Wrong direction in english

Rose Tyler

Support staff

September 6, 2020 at 12:50

There is no such option, right now, unfortunately. You can submit the request about adding new option for the Products element here – https://www.8theme.com/taskboard/ Our team will discuss it and maybe implement it in one of the next theme updates.

Regards

#250662 Copied In reply to: swatch remove home

Rose Tyler

Support staff

September 6, 2020 at 12:16

Hello,

Every column has Responsive settings, set them as was shown https://prnt.sc/ucej8x
I can see images on mobile – https://prnt.sc/ucfn4u https://prnt.sc/ucfn9m Try to clear the cache of your mobile browser.

Regards

#250660 Copied In reply to: Xstore not responsive

Rose Tyler

Support staff

September 6, 2020 at 12:08

Hello,

Provide URL and temporary wp-admin access, we will take a closer look.

Regards

#250658 Copied In reply to: swatch remove home

Rose Tyler

Support staff

September 6, 2020 at 10:45

Hello,

Please provide screenshots for a better understanding of the problem + temporary wp-admin access.
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here via Private Content area – https://prnt.sc/u7vwsg
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it. Delete this account once all questions will be solved.

Regards

#250654 Copied In reply to: Images not showing on mobile

Rose Tyler

Support staff

September 6, 2020 at 10:43

1. You can show products on a page via Products element, but in such page default WC widgets do not work and pagination cannot be enabled.
“Add to cart” button can be enabled for grid of products via Theme Options > WooComerce (Shop) > Products style > Product Content Elements.
2. You can enable Single Product Builder via Theme Options, it allows to create the content of single product page from scratch depends on your needs, and use Multiple Templates.
Size Guide settings you can find in Theme Options also, use search – https://prnt.sc/ucemne
3. Only products can be added to the cart.

Regards

#250653 Copied In reply to: More than one shop page

Rose Tyler

Support staff

September 6, 2020 at 10:33

Hello,

Thanks for using our theme.
As I can see, it works according to your settings. Do you want to set 3 banners in 1 row on mobile? Then set these settings for 3 columns – https://prnt.sc/ucej8x

Regards

#250651 Copied In reply to: Xstore not responsive

Rose Tyler

Support staff

September 6, 2020 at 10:20

Hello,

Change page title and permalink, for example – https://prnt.sc/ucee4i > https://prnt.sc/uceebu

Regards

#250649 Copied In reply to: Rename Portfolio

Rose Tyler

Support staff

September 6, 2020 at 10:09

Hello,

Shop sidebar content you can change via Appearance > Widgets. You have only 1 product, so there is no for what applies filters. Add more products, watch this video – https://youtu.be/LgzC4iK-j6A Here are screenshots from the demo – https://prnt.sc/uce6k7 https://prnt.sc/uce6mu https://prnt.sc/uce6pu

Also, your pages use WPBakery Page Builder editor, so the Elemenemtor plugin can be disabled.

Let us know if you need any further assistance.

Regards

#250648 Copied In reply to: Category Page Sidebar

Rose Tyler

Support staff

September 6, 2020 at 09:25

Hello,

As you can see here – https://gtmetrix.com/reports/shahjalalpe.com/x0QP6o1H , you do not need to load full image size here – https://prnt.sc/ucdsmi https://i0.wp.com/shahjalalpe.com/wp-content/uploads/2020/08/Realme-Logo-JPG.jpg – it is too big, just set size, for example – https://prnt.sc/ucdt8y
About images of products https://prnt.sc/ucdtuo , go to Appearance > Customize > WooCommerce (Shop) > Product images > Thumbnail Width > 255 https://www.8theme.com/documentation/xstore/woocommerce/product-images/

Regards

#250643 Copied In reply to: my website is very slow

Rose Tyler

Support staff

September 6, 2020 at 08:51

Hello,

Theme Options > Footer > Show footer demo blocks > off. Appearance > Widgets > edit content of Footer and Copyright areas https://www.8theme.com/demo/docs/legenda/Widgets_and_Static_Blocks/Widgets_and_Custom_Widget_Areas

Regards

#250641 Copied In reply to: Change the theme footer

Rose Tyler

Support staff

September 6, 2020 at 08:45

Hello,

I’ve re-set Type for your Color attribute – https://prnt.sc/ucdh2j > https://prnt.sc/ucdh84

Regards

#250638 Copied In reply to: products attributes color problem

Rose Tyler

Support staff

September 6, 2020 at 08:31

Hello,

You provided FTP to empty directory https://prnt.sc/ucdcgp Check the destination folder of the FTP user.

Regards

#250637 Copied In reply to: Problem on Shop Page when a product is selected

Rose Tyler

Support staff

September 6, 2020 at 08:29

Please describe the desired result in more detail.

Regards

#250636 Copied In reply to: Logo and search function

Rose Tyler

Support staff

September 6, 2020 at 08:28

Hello,

The same value you can see via WooCommerce > Status – https://prnt.sc/ucdbpn , so contact your hosting provider with a request to increase this value.

Regards

#250635 Copied In reply to: Server Requirement Errors

Rose Tyler

Support staff

September 6, 2020 at 07:42

Hello,

Please watch this video – https://youtu.be/LgzC4iK-j6A

Regards

#250631 Copied In reply to: Missing Type Field on Product Attribute

Rose Tyler

Support staff

September 6, 2020 at 07:39

You’re welcome!
Set full size or the desired one in px, as was mentioned in the previous example.

Regards

#250630 Copied In reply to: Problème changement de police icon box

Rose Tyler

Support staff

September 6, 2020 at 07:38

Hello,

We don’t have Ajax add to cart for the variable products in our theme. You may try third-party plugins to add the Ajax add to cart for the variable products https://wordpress.org/plugins/woocommerce-ajax-add-to-cart-for-variable-products/ or https://wordpress.org/plugins/woo-ajax-add-to-cart/

Regards

#250629 Copied In reply to: Change Add to Cart Style

Rose Tyler

Support staff

September 6, 2020 at 07:28

You’re welcome!

Regards

#250627 Copied In reply to: Import single page

Rose Tyler

Support staff

September 6, 2020 at 07:04

Hello,

You can create the “music” category with the desired products, and add this category to the menu https://prnt.sc/ucclsl
Read this article – https://docs.woocommerce.com/document/digital-downloadable-product-handling/

Regards

#250626 Copied In reply to: More than one shop page

Rose Tyler

Support staff

September 5, 2020 at 15:00

I am glad that you sorted out.

Regards

#250611 Copied In reply to: Sub menu

Rose Tyler

Support staff

September 5, 2020 at 13:50

Hi,

Dashboards > WooCommerce > Status > Tools > click on Create pages.

Regards

#250608 Copied In reply to: Cart & Checkout Pages Missing

Rose Tyler

Support staff

September 5, 2020 at 13:49

Dear,

You need to click on Multiple headers https://prnt.sc/uc198c and https://prnt.sc/tn1ar9

Regards

#250607 Copied In reply to: logo does not change

Rose Tyler

Support staff

September 5, 2020 at 13:28

Hello,

Please see screenshots – https://prnt.sc/uc0zph https://prnt.sc/uc0zul

Regards

#250604 Copied In reply to: Shop page banner changes

Rose Tyler

Support staff

September 5, 2020 at 12:11

Hi,

Edit width of columns for mobile, for example https://prnt.sc/uc02kv

Regards

#250601 Copied In reply to: mobile footer, row on two columns

Rose Tyler

Support staff

September 5, 2020 at 12:08

Hi,

There is no such option, but we can try to achieve the mentioned result using custom CSS code. Please provide URL of your site.

Regards

#250600 Copied In reply to: Sub menu
← 1 2 3 … 1,389 1,390 1,391 … 2,271 2,272 2,273 →

41,671–41,700 of 68,187 posts

Viewing 30 posts - 41,671 through 41,700 (of 68,187 total)

← 1 2 3 … 1,389 1,390 1,391 … 2,271 2,272 2,273 →

Forum Replies Created

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