Hello,
Thanks for using our theme.
Try to activate it now.
Regards
Hi,
Make sure you have checked all the server requirements before the installation – https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
Watch this video – https://youtu.be/4n1re0jKorc On what step of installation do you face the problem?
Do you want to install WPBakery or Elementor demo content?
Provide temporary wp-admin access, so we can help you with the demo import.
Regards
Hello,
Thanks for using our theme.
Try to activate it now.
Regards
Hello,
I can see this error on your site https://prnt.sc/uqji0k . Please contact your hosting provider about it, and ask to increase PHP Memory limit.
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Hello,
Theme Options > Header builder > Account > Content Type > None.
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As I can see, you provided a password. What username can we use?
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Hello,
Please read this topic – https://www.8theme.com/topic/facebook-login-problem-in-register-page/
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Hello,
Theme Options > Header builder > Multiple headers > edit header for the Home page. For example – http://prntscr.com/tn1ar9 + https://youtu.be/BpeXfzNwkOc
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Hi,
Check the color of headings in Theme Options > Typography.
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Theme Options > WooCommerce (Shop) > Single product page > Show Next/Previous Product Navigation > Off
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Hello,
I can’t see your screenshot, unfortunately. Please provide a new one and URL of the mentioned product page.
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here via Private Content area – https://prnt.sc/u7vwsg
Regards
Hello,
Thanks for using our theme.
Could you, please, provide URL of your site?
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Hello,
Feel free to ask if you have any other questions
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Hello,
Please read this article – https://8theme.com/demo/docs/royal/Plugins/Plugins_Update
The latest version of the plugin that is available on codecanyon is 6.4 – https://prnt.sc/unn15q Once the new version will be available there officially, we will update the plugin on our server, and you will be able to update it too.
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Hi,
Thanks for using our theme.
Please provide temporary wp-admin access, so we can take a closer look.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
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Hello,
Add the next custom CSS code:
.single-post .post-header .wp-picture {
max-width: 400px;
margin-left: auto;
margin-right: auto;
}
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Hello,
Please read this topic – https://www.8theme.com/topic/facebook-login-problem-in-register-page/
Regards
Hello,
On first sight, all works fine. Please provide some screenshots or video fot better understanding your request. Also, provide temporary wp-admin access. Do not forget to clear cache before checking. What browser do you use?
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here via Private Content area – https://prnt.sc/u7vwsg
Regards
Hello,
You’re welcome!
Regards
Hello,
Go to Theme Options > Header builder > delete the Newsletter element from the header content, or edit settings of it.
If you are using Elementor, do not forget to enable this builder for static blocks and products –
https://prnt.sc/uq0h4k
Regards
Hello,
1) Could you, please, record a video of the problem?
Try to open settings via the Theme Options panel, not by click on an element.
2) The problem is caused by this custom CSS code, so delete it.
If you want to achieve the header overlap effect, just enable it via Theme Options – https://prnt.sc/uorgh6 (it can be enabled for desktop and mobile).
Regards
Hello,
The next custom CSS code can be used:
.et_b_header-socials a[data-tooltip="Youtube"] svg,
.et_b_header-socials a[data-tooltip="Pinterest"] svg,
.et_b_header-newsletter .et_b-icon svg {
display: none;
}
.et_b_header-socials a[data-tooltip="Youtube"]:before,
.et_b_header-socials a[data-tooltip="Pinterest"]:before,
.et_b_header-newsletter .et_b-icon:before {
content: '';
width: 1em;
height: 1em;
display: block;
background-size: 1em;
}
.et_b_header-socials a[data-tooltip="Youtube"]:before {
background-image: url(https://cindyscloset.ae/rent/wp-content/uploads/sites/2/2020/09/youtube-symbol.svg);
}
.et_b_header-socials a[data-tooltip="Pinterest"]:before {
background-image: url(https://cindyscloset.ae/rent/wp-content/uploads/sites/2/2020/09/pinterest-logo.svg);
}
.et_b_header-newsletter .et_b-icon:before {
background-image: url(https://cindyscloset.ae/rent/wp-content/uploads/sites/2/2020/09/star.svg);
}
tooltips can be changed depends on your needs in this code.
Right bar icons – https://prnt.sc/uopr94
Regards
Hello,
Please provide temporary wp-admin and FTP access.
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Change alignment of elements https://prnt.sc/uor8qz https://prnt.sc/uor8yt , margin you can add here – https://prnt.sc/uor9ke
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This plugin is not an obligatory one, you can delete or use it depends on your needs.
Regards
You’re welcome!
Regards
Delete the previous code.
Add the next one in Custom CSS for desktop area:
.et_b_header-menu > .menu-main-container, .et_b_header-menu > .menu-main-container > ul {
width: 100%;
}
.et_b_header-menu > .menu-main-container > ul {
justify-content: space-around;
}
.et_b_header-menu > .menu-main-container > ul > li {
flex: 1;
}
.et_b_header-menu > .menu-main-container > ul > li > a {
white-space: nowrap;
}
Regards
Hi,
Make sure you have checked all the server requirements before the installation – https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
Do you want to get the default demo version? Do you prefer WPBakery Page Builder or Elementor? Provide temporary wp-admin access, and we will help you with the import.
Regards
Do you use MailChimp for WooCommerce plugin or MC4WP: Mailchimp for WordPress? The shortcode seems comes from the latest one, so activate this plugin on the site, also read this article – https://www.8theme.com/documentation/xstore/plugins/mail-chimp-form-custom-styles/
Regards
We checked google and Facebook login https://prnt.sc/uoplu7 and all works fine. Please clear cache and check one more time, or check from another device.
Regards
Hi,
Try to add the next code in Theme Options > Theme Custom CSS:
.et_b_header-menu .menu li {
min-width: 165px;
}
Regards
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