Elementor Slides Widget Pro Possible Theme Intereference

This topic has 6 replies, 3 voices, and was last updated 3 years, 4 months ago ago by Rose Tyler

  • Avatar: Jonathon_Weeks
    Jonas
    Participant
    September 30, 2020 at 04:21

    So, I’m using the Slides Widget Pro in Elementor to create a slider, however, it seems that I have a hand icon on the slider and can move the entire thing off the page. Elementor says that it isn’t an error on their end and to check with the theme creator. So, I’m checking with you guys. I have left the page link in the private content area.

    Can you tell me what’s going on, and if so, what to do to fix it? Thank you.

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 30, 2020 at 07:13

    Hello,

    On first sight, all works fine. Please provide some screenshots or video fot better understanding your request. Also, provide temporary wp-admin access. Do not forget to clear cache before checking. What browser do you use?
    Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here via Private Content area – https://prnt.sc/u7vwsg

    Regards

    Avatar: Jonathon_Weeks
    Jonas
    Participant
    September 30, 2020 at 07:32

    Click and drag on the slider toward the left of your screen, I can replicate this in edge, chrome, and safari.

    Here’s a screen shot half way through the move off screen action:
    https://gyazo.com/70dd8a7c1db57e48b0a603f5ba156778

    Here’s the after screen shot:
    https://gyazo.com/865643505554df98581fee9ce19a69f0

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 30, 2020 at 17:22

    Hello,

    Could you, please, provide us with WP Dashboard and FTP access to your site to check the problem in more detail?

    Regards

    Avatar: Jonathon_Weeks
    Jonas
    Participant
    October 3, 2020 at 18:05

    This will sound dumb, but I figured it out. Seems it was due to an extension on chrome. I deactivated that extension, and it worked. I think the extension is called Dark Reader, and what it was doing was injecting CSS on the element to set the background-image property to none.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 4, 2020 at 13:00

    I am glad that you sorted out.

    Regards

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