Rose Tyler

Hello,

Thanks for using our theme.
Is it solved https://prnt.sc/vd3zyr ?
Is there anything else I can help you with?

Regards

Hello,

Could you provide temporary wp-admin access?

Regards

Hello,

Thanks for using our theme.
1) Make sure that you created a translation for XStore Core plugin, or create it now. Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > Start translating.
2) Theme options > Header builder > Cart > Mini-Cart Promo Message
3) Do you mean Single product page? Add the next code in Theme Options > Theme Custom CSS

.single-product .products-page-cats {
    display: none;
}

Regards

Hello,

Provide us with temporary FTP access – FTP host, FTP user, FTP pass. If you don’t know your FTP access, contact the hosting provider, and ask for this information.
Also, provide URL of the mentioned product.

Regards

Hello,

The purchase code of the theme can’t be used to activate plugins. Please read these articles – https://www.8theme.com/documentation/xstore/plugins/activation-and-purchase-codes/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

Thanks for letting us know.

Regards

Hello,

WPBakery or Elementor version?
Provide temporary wp-admin access, and we will help you with the demo import.

Regards

Hello,

I’ve edited the content of your Home page. Please check.
Let us know if you have any other questions.

Regards

Mozilla Firefox does not support feature to customize scrollbar but we have provided you some custom to make your content not fully broken on mobile devices in Firefox

.et_b_header-search:not(.et_element-top-level) .input-row {
  display: block;
}
.et_b_header-search:not(.et_element-top-level) .input-row input[type=text] {
  width: calc(100% - 40px);
  float: left;
}
.et_b_header-mobile-menu .et-mini-content {
  padding-left: 0 !important;
  padding-right: 0 !important;
}
.et_b_header-mobile-menu .et-mini-content .et-content > * {
  max-width: calc(100% - 60px);
  margin-left: 30px;
}
.et_b_header-mobile-menu .et-mini-content .et_b_header-menu > .menu-main-container {
    max-width: unset;
}

Regards

Hello,

Sync translation of the theme, WC and XStore Core plugins – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ , then find and translate strings.
If this doesn’t help, provide us with temporary wp-admin access and screenshots of untranslated strings.

Regards

Hello,

Provide URL, temporary wp-admin, and FTP access, we will check what can be done to help you.

Regards

Hello,

1) Custom CSS code was edited.
2) It is this padding – https://prnt.sc/vb6tyr , go to Theme Options > General > WPBakery Responsive CSS Box-Module > On, then edit the page and set 0px, via Design Options of column, for Mobile only.

Regards

Hello,

Theme Options > Styling > Dark version > Off.

Regards

Hello,

It is not a bug, but predefined behavior. If you want to change it, provide us with temporary wp-admin and FTP access, we will do some changes in your child theme.

Regards

.main-products-loop .product, .products-loop .product, .carousel-area .product-slide .product {
    display: flex;
    justify-content: center;
}
.products-loop .ajax-content, .products-loop {
    display: flex;
    flex-wrap: wrap;
    flex: 1;
}
.content-product {
    flex-direction: column;
    justify-content: space-between;
    display: flex;
    flex: 1;
}
.content-product .quantity-wrapper {
    margin-right: auto;
    margin-left: auto;
}
.swiper-container {
    display: flex;
    align-items: stretch;
}
.product-slide .product {
    display: flex;
    height: 100%;
}
.swiper-wrapper {
    height: auto;
}

Regards