Hi,

Do you see any errors in browser console? What version of WC do you use?
Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how it works then.
Do you have the same situation when a default theme is activated?
Let us know.

Regards

You’re welcome!
After every update, you need to synchronize translation of the theme and Core – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ Sometimes new strings are added, and only after synchronization, you’ll be able to translate new strings or strings that were changed. Not always, but some strings can be missing after the sync and you need to find and translate them one more time, this is independent of us and relates to WP functionality.
Also, do a backup of all the files before any update.

Regards

Hello,

By default, there is no such possibility, but seems you are using an additional plugin that allows ajax adding for variable products.
Try to set next settings: Go to Theme Options > WooCommerce (Shop) > Shop > Shop page layout > Product Added Notification > Off; Theme Options > Header builder > Cart > Type > Off-Canvas.

Regards

Hello,

Provide temporary wp-admin and FTP access.

Regards

Hello,

Thanks for contacting us.
Please provide temporary wp-admin and FTP access.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

Hello,

Theme Options > WooCommerce (Shop) > Single product page > Single product layout > Sidebar position > https://prnt.sc/ve2993

Regards

Hi,

Thanks for using our theme.
Do you mean position of this line https://prnt.sc/vdztup ?
Add the next code in Theme Options > Theme Custom CSS > Global custom CSS:

.single-product .tabs .tabs-nav li a {
    font-size: 18px;
}
.single-product .tabs .tabs-nav li a:before {
    top: unset;
    bottom: -2px;
}

Regards

Sync translation of the theme, WC, and Core, then find and translate strings – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/
If this doesn’t help, provide temporary wp-admin and FTP access, so we can take a closer look.

Regards

Add this code in Theme Options > Theme Custom CSS > Custom CSS for mobile:

.products-grid .product {
    width: 50% !important;
}

Regards

Hi,

Thanks for letting us know.

Regards

You’re welcome!

Regards

Hello,

The choice of page builder depends on you, they both are great.
If you imported a demo version that was created using WPBakery, use this builder and disable Elementor at all.

Regards

Hello,

You can create a static block and add it to the menu. Do you use Elementor or WPBakery? Enable editor for static blocks – https://prnt.sc/vdubik or https://prnt.sc/vdubx6
Watch these videos – https://youtu.be/7QluEYxznKs https://youtu.be/f07MBdnFPfk

Regards

Hello,

Go to Theme Options > Save settings. Then clear cache and check pages.

Regards