Not able to activate my key on the site - by Shail

This topic has 4 replies, 2 voices, and was last updated 3 years, 11 months ago ago by Rose Tyler

  • Avatar: Shail
    Shail
    Participant
    October 30, 2020 at 15:13

    Not able to activate the key

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 30, 2020 at 15:20

    Hello,

    We can see the next activations – https://prnt.sc/va5hor
    If you need to delete the current installations, deactivate the theme – https://prnt.sc/uyzcst first, then you will be able to activate it on a new site.
    Note that 1 license of the theme can be used on 1 staging site + 1 live/production site = 1 end project only.

    Regards

    Avatar: Shail
    Shail
    Participant
    November 1, 2020 at 15:34

    Not working

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 1, 2020 at 16:00

    Try to activate the theme now.

    Regards

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