Replies by Rose Tyler | 8theme forum

Forum Replies Created

Viewing 30 posts - 39,871 through 39,900 (of 68,187 total)

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Rose Tyler

Support staff

November 17, 2020 at 14:43

Hello,

Please follow this article – https://docs.woocommerce.com/document/woocommerce-localization/
Our documentation will help you to translate the theme – https://8theme.com/demo/docs/woopress/Theme_Translation/Base_Theme_Translation.html
Do not forget about Core plugin. Loco translate > Plugins > WooPress Core > New language > Choose a language + Choose a location – System > Start translating.

Regards

#260009 Copied In reply to: Translation woocommerce

Rose Tyler

Support staff

November 17, 2020 at 14:40

Hello,

Yes, you can. Just do not forget to deactivate the theme – https://prnt.sc/vks561 before deleting.

Regards

#260007 Copied In reply to: UNABLE TO INSTALL THEME

Rose Tyler

Support staff

November 17, 2020 at 14:22

Hi,

Provide us with temporary FTP access – FTP host, FTP user, FTP pass. If you don’t know your FTP access, contact the hosting provider, and ask for this information.

Regards

#260004 Copied In reply to: Problem "Adding to Wishlist" when AJAX is enabled

Rose Tyler

Support staff

November 17, 2020 at 14:20

Hello,

You can activate the theme now.
In case if automatic plugin installation fails (as a rule it is because of your server settings https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/), you can install them manually via your Dashboard: Plugins > Add New > Upload Plugin > Browse plugins archives. Or via FTP, by uploading and extracting the plugin zip files into wp-content/plugins folder. You can find the zip files for plugins installation here – https://www.8theme.com/downloads/

Regards

#260003 Copied In reply to: UNABLE TO INSTALL THEME
Rose Tyler

Support staff

November 17, 2020 at 14:18
Hello,

Try to add this code in Theme Options > Theme Custom CSS:

.payment_box.payment_method_stripe_cc { padding-left: 0; }

Regards
#260002 Copied In reply to: Stripe Credit Card Checkout page Overlapping numbers
Rose Tyler

Support staff

November 17, 2020 at 14:04

Hi,

Go to Edit page > https://prnt.sc/vjfoar

Regards

#260000 Copied In reply to: WPML translations

Rose Tyler

Support staff

November 17, 2020 at 13:18

Hi,

Just close this message – https://prnt.sc/usvgcu WordPress copies translation files back after the update, so you won’t lose them. Anyway always do the backup of your files and DB before WP update.
Also, you need to select this location – https://prnt.sc/vkqagh

Regards

#259999 Copied In reply to: Traslate Theme with Loco

Rose Tyler

Support staff

November 17, 2020 at 13:14

You can disable the Wishlist plugin.
To disable the Quick view go to Theme Options > WooCommerce (Shop) > Shop elements.

You can change visibility of Product Content Elements via Theme Options WooCommerce (Shop) > Shop > Products style.

Regards

#259998 Copied In reply to: Static Block Cache Issue

Rose Tyler

Support staff

November 17, 2020 at 13:09

Hello,

Do you mean Theme Options > WooCommerce (Shop) > Product Catalog > Products Per Row? Have you clear cache? Do you use latest versions of the theme, Core and WooCommerce?
Try to disable all the third-party plugins, that do not come bundled with the theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how it works then. Let us know the result.

Regards

#259994 Copied In reply to: Changes that are being made in the weecommerce (shop) -are not propagating

Rose Tyler

Support staff

November 17, 2020 at 11:02

Hi,

Try to disable all the third-party plugins, that do not come bundled with the theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how it works then. Let us know the result.
Provide temporary wp-admin and FTP access, so we can take a closer look.

Regards

#259975 Copied In reply to: Problem "Adding to Wishlist" when AJAX is enabled

Rose Tyler

Support staff

November 17, 2020 at 10:59

Hello,

Try to re-save settings of the Compare plugin.
It works fine on our demo site with the latest version of the theme – https://xstore.8theme.com/

Regards

#259973 Copied In reply to: Compare Products

Rose Tyler

Support staff

November 17, 2020 at 10:56

Sync translation of the theme and Corre plugin – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ , then try to find and translate text one more time.
If this doesn’t help, provide temporary wp-admin and FTP acces.

Regards

#259972 Copied In reply to: Translate "shopping cart" on cart-popup

Rose Tyler

Support staff

November 17, 2020 at 10:54

Hello,

Change colors of the header for mobile – https://prnt.sc/vkn6mn

Regards

#259971 Copied In reply to: Logo visibility problem on mobile

Rose Tyler

Support staff

November 17, 2020 at 09:52

https://prnt.sc/vklsxo – We can’t login
Please check settings of the Contact form 7 plugin – https://prnt.sc/vkltxl

Regards

#259956 Copied In reply to: Translate contact form with Loco

Rose Tyler

Support staff

November 17, 2020 at 09:48

Hello,

Thanks for using our theme.
Could you provide temporary wp-admin access? Use Private Content area – https://prnt.sc/vklrj3

Regards

#259955 Copied In reply to: Mobile search bar is truncated & top header isn't full width

Rose Tyler

Support staff

November 17, 2020 at 09:37

Hello,

Please watch this video – https://youtu.be/LgzC4iK-j6A

Regards

#259954 Copied In reply to: Variation swatches

Rose Tyler

Support staff

November 17, 2020 at 09:35

Hi,

Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > Start translating.

Regards

#259953 Copied In reply to: Translate "shopping cart" on cart-popup

Rose Tyler

Support staff

November 17, 2020 at 09:17

Hi,

Provide correct URL https://prnt.sc/vkl3zq and temporary wp-admin access, please.

Regards

#259949 Copied In reply to: Translate contact form with Loco

Rose Tyler

Support staff

November 17, 2020 at 09:14

Hello,

I can see the sticky header on your site – https://prnt.sc/vkl24f Please clear cache and check one more time.

Regards

#259948 Copied In reply to: STICKY HEADER ISSUE
Rose Tyler

Support staff

November 17, 2020 at 09:05
.products-slider.swiper-container { display: flex; align-items: stretch; flex-wrap: wrap; } .products-slider .product-slide .product { display: flex; height: 100%; } .products-slider .swiper-wrapper { height: auto; } .content-product .product-title { line-height: 2.5ex; min-height: 5ex; }

Regards
#259945 Copied In reply to: Item name length
Rose Tyler

Support staff

November 17, 2020 at 09:02

Feel free to ask if you have any other questions

Regards

#259944 Copied In reply to: When adding variants, the buttons are not on rows

Rose Tyler

Support staff

November 17, 2020 at 09:01

Hello,

Background color – https://prnt.sc/vkkqzv
Border settings – https://prnt.sc/vkkrnp + https://prnt.sc/vkks9l and on hover – https://prnt.sc/vkkslm

Regards

#259943 Copied In reply to: Colors

Rose Tyler

Support staff

November 17, 2020 at 08:57

Hello,

Edit static block using WPBakery, for example – https://xstore.8theme.com/demos/2/lingerie/product-category/activewear/ https://prnt.sc/vkkpai or https://xstore.8theme.com/demos/2/home-decor/shop/ https://prnt.sc/vkkpvi

Regards

#259942 Copied In reply to: Bannere on category page

Rose Tyler

Support staff

November 17, 2020 at 08:35

Hello,

Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > Start translating.

Regards

#259940 Copied In reply to: Checkout texts

Rose Tyler

Support staff

November 17, 2020 at 08:15

Hello,

Thanks for using our theme.
You can activate it now.
Please note that according to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular

Regards

#259938 Copied In reply to: Activation Problem

Rose Tyler

Support staff

November 17, 2020 at 08:12

Hello,

Thanks for using our theme.
https://prnt.sc/vkjvrt – provide us with temporary wp-admin access, please.

Regards

#259937 Copied In reply to: Header Not showing on Homepage.

Rose Tyler

Support staff

November 17, 2020 at 08:11

Hello,

https://prnt.sc/vkjstc – please follow screenshots – https://prnt.sc/vkjt2p https://prnt.sc/vkjtf1 https://prnt.sc/vkjtin https://prnt.sc/vkju9i https://prnt.sc/vkjufc
Sidebar can be enabled via Theme Options > WooCommerce > Shop > Shop page layout > https://prnt.sc/vkjuyh Widgets of the sidebar – https://prnt.sc/vkjvce

Regards

#259936 Copied In reply to: Product Category Not Working

Rose Tyler

Support staff

November 17, 2020 at 08:05

Hi,

WooCommerce does not have the option to set the related products from Dashboard, it takes them by category or tag – https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/

Regards

#259935 Copied In reply to: Were can i make changes to related products

Rose Tyler

Support staff

November 17, 2020 at 08:02

Hello,

Theme options > Header builder > Multiple headers > edit headers for the Front page https://prnt.sc/vkjphy
https://youtu.be/BpeXfzNwkOc

Regards

#259934 Copied In reply to: Problem with a demo of the Xstore theme

Rose Tyler

Support staff

November 16, 2020 at 17:09

You’re welcome!

Regards

#259849 Copied In reply to: After Recent Upgrade: Entire Website Now in Bold Font
← 1 2 3 … 1,329 1,330 1,331 … 2,271 2,272 2,273 →

39,871–39,900 of 68,187 posts

Viewing 30 posts - 39,871 through 39,900 (of 68,187 total)

← 1 2 3 … 1,329 1,330 1,331 … 2,271 2,272 2,273 →

Forum Replies Created

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