Customization published but nothing changed

5 replies2 participantsUpdated by Rose Tyler

  • Avatar: Hariyanto_Djalil
    Hariyanto Djalil
    Participant

    i have changed the color of the header, and also the footer style. it actully changed while live customization. but when i tried to refresh the website nothing changed. i imported the babyland shop theme

    Please, contact administrator
    for this information.
    #260930 Copied Theme version: 7.1.2 WooCommerce version: 4.7.0

    5 Answers

    Avatar: Hariyanto_Djalil
    Hariyanto Djalil
    Participant

    import shop is totally messed up too, the slider is cropped and etc. please help me

    #260933 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Issue with the styles is caused by using CSS Generator feature in the wrong manner (XStore > Files generator). You did not choose all the necessary elements that used on your site that’s why you got broken styles for them. The File generator option is created to speed up the site performance and avoid calling the styles of elements that you don’t use on your site. Use this tool if you are an advanced user ( it may cause style issues on the frontend ). If you want to speed up the site, follow this article first – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
    Clear cache and check the header and footer then. Let us know if you need any further assistance.
    Content of the Footer can be edited via Static blocks.

    Regards

    #260950 Copied
    Avatar: Hariyanto_Djalil
    Hariyanto Djalil
    Participant

    ahh i see, thank you very much. but there’s a lot of inactive plugin that installed, is it okay if i delete them ?

    #261287 Copied
    Avatar: Hariyanto_Djalil
    Hariyanto Djalil
    Participant

    where can i find customization for the background of the body ? i cant find it anywhere

    #261292 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Here is a list of required plugins https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , check the description of activated plugins on your site, disable and delete unrequited.

    Theme Options > Styling > Site Background > Background image

    Regards

    #261345 Copied

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