Forum Replies Created

Viewing 30 posts - 39,181 through 39,210 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 11, 2020 at 09:02

    Hello,

    Theme Options > Typography > Content > Headings > Text Transform > None

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 11, 2020 at 09:00

    Hello,

    Theme Options > Sales Booster > Progress Bar > Off

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 11, 2020 at 08:58

    Hello,

    Theme Options > Styling > Active buttons.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 11, 2020 at 08:48

    Hello,

    Thanks for using our theme.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 11, 2020 at 08:46

    Hello,

    New theme updates won’t include the old header structures, unfortunately.
    Go to Theme Options > Header builder > Header templates > Ready To Go Headers > select header of the desired demo version, change settings, like Main menu > select menu, depends on your needs.
    Dashboard >Widgets > select a static block in the Footer area.
    Clear cache before checking the result.
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 11, 2020 at 08:42

    Hi,

    Thanks for using our theme.
    1) Theme Options > Styling > Dark buttons
    2) You can do this only by additional customization of xstore/woocommerce/checkout/thankyou.php file. Copy this file to your child theme and edit according to your needs.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 11, 2020 at 08:17

    Hello,

    To make the site multilanguage, you need to use one of the additional plugins:
    1) WPML(paid) https://www.8theme.com/documentation/xstore/theme-translation/translation-with-wpml/
    2) qTranslate(free)
    3) Polylang(free with paid extra options)
    If you want to translate the site to one language – Loco translate plugin https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ (create a translation for the parent theme)

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 11, 2020 at 08:15

    Hello,

    Thanks for using our theme.
    Try to activate the theme now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 11, 2020 at 08:12

    Hello,

    Thanks for using our theme.
    Have you checked on a real device? Could you provide URLs of the site and screenshot via the Private content area https://prnt.sc/w0awl8 ? Have you checked how t works via an incognito browser? Maybe just cache should be cleared.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 11, 2020 at 08:06

    Hello,

    I did not do any changes, just checked the static block. Clear all cache and check one more time – https://gyazo.com/e765a191d62fdbc15d7c7360b46b8b24 Try to login using credentials you provided for us, via an incognito window, and check the block.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 10, 2020 at 16:29

    Please check one more time – https://prnt.sc/vzvela

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 10, 2020 at 16:13

    Hello,

    Add the next code in Theme Options > Theem Custom CSS:

    .single-recipes .page-heading {
        background-image: url(your-image);
    }

    https://prnt.sc/vzv0eu

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 10, 2020 at 15:56

    Hi,

    1) Update the theme and Core plugin – https://prnt.sc/vzuknp , then clear all cache and check.
    2) https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 10, 2020 at 15:53

    Just click on this button – https://prnt.sc/vzuigy

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 10, 2020 at 15:52

    Hello,

    Try to delete all elements and then add them from scratch.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 10, 2020 at 15:44

    Hi,

    It requests additional customization is files, which is not included in our basic support.
    You may copy and edit xstore/woocommerce/cart/cross-sells.php to your child-theme and make some changes in this part http://prntscr.com/vzu7g5

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 10, 2020 at 14:49

    Hi,

    I’ve enabled WPBakery for static blocks and selected the user. Clear cache and check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 10, 2020 at 14:33

    Hello,

    Is there anything else we can help you with?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 10, 2020 at 13:16

    Hello,

    As I can see, the Header builder works – https://prnt.sc/vzqenz Please clear cache and check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 10, 2020 at 13:11

    Hello,

    I suppose it is independent of the theme? How did you add the ads on your site?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 10, 2020 at 13:06

    Hello,

    Provide URLs and temporary wp-admin access via Private content area, describe the request in more detail, please.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 10, 2020 at 12:02

    I can’t see your screenshot. Use the Lightshot screenshot tool to share screenshots.

    To download the theme from ThemeForest you need to enter the downloads area ThemeForest account, where you can view all your purchased themes. Find the XStore template among them, and click on the Download button to the right of the main content – download the theme’s .zip file directly.

    Provide temporary wp-admin and FTP access, so we can assist you.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 10, 2020 at 11:58

    Hello,

    Thanks for using our theme.
    Can you see any errors in the browser console?
    Enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 10, 2020 at 11:40

    Hello,

    Theme Options > WooCommerce (Shop) > Shop > Shop page layout > Sidebar Position For Mobile

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 10, 2020 at 11:03
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 10, 2020 at 10:22

    Hello,

    Thanks for using our theme and for contacting us.
    It looks like you are trying to install an old theme version https://prnt.sc/vzm2eo . Please download the latest version of the theme from Theme Forest. Also, use latest versions of plugins – https://www.8theme.com/downloads/
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 10, 2020 at 10:19

    Hello,

    Thanks for using our theme.
    You can activate it now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 10, 2020 at 10:17

    Hello Morales_DG-DM,

    New theme updates won’t include the old header structures, unfortunately.
    Go to Theme Options > Header builder > Header templates > Ready To Go Headers > select header of the desired demo version, change settings, like Main menu > select menu, depends on your needs.
    If you do not use a static block in the footer, go to Theme Options > Footer > Footer layout > set amount of Footer Columns, go to Dashboard >Widgets > Set the desired content into Footer areas.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 10, 2020 at 10:08

    Thanks for the reply.
    There is no such possibility, right now. You can submit a feature request here – https://www.8theme.com/taskboard/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 10, 2020 at 10:04

    Hello,

    As I can see, you have changed the position of the gallery – https://prnt.sc/vzllp2 Do you need any assistance from our side?

    Regards

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    Viewing 39,210 results - 39,181 through 39,210 (of 68,231 total)
Viewing 30 posts - 39,181 through 39,210 (of 68,231 total)
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