Replies by Rose Tyler | 8theme forum

Forum Replies Created

Viewing 30 posts - 38,671 through 38,700 (of 68,187 total)

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Rose Tyler

Support staff

December 29, 2020 at 07:59

Hello,

Header Builder > Mobile menu > Main Header > WCAG Color > Custom

Regards

#266095 Copied In reply to: Menu Icon on Mobile won't change to white
Rose Tyler

Support staff

December 28, 2020 at 15:38
Hello,

Add the next code in Theme Options > Theme custom CSS > Global custom CSS:

@media only screen and (max-width: 992px) { .single-product-builder form.cart, .single-product-builder form.cart .woocommerce-variation-add-to-cart { flex-wrap: wrap; } }

Regards
#266060 Copied In reply to: Add to cart button not showing in mobile.
Rose Tyler

Support staff

December 28, 2020 at 14:34

Hello,

Please provide FTP access, so we could check the problem more deeply.

Regards

#266057 Copied In reply to: Single Product Page & Elementor conflict

Rose Tyler

Support staff

December 28, 2020 at 13:43

Hello,

By default, there is no such possibility.
You can submit a feature request here – https://www.8theme.com/taskboard/

Regards

#266054 Copied In reply to: sales booster

Rose Tyler

Support staff

December 28, 2020 at 13:42

Hello,

You need to translate the Royal parent theme – https://prnt.sc/wbh79w and Core plugin https://prnt.sc/wbh800
Also, update the translation of WooCommerce plugin – Loco translate > Plugins > WooCOmmerce > click on Sync, translate untranslated strings, and save changes.

Regards

#266053 Copied In reply to: Woocommerce translations not showing

Rose Tyler

Support staff

December 28, 2020 at 13:34

Hello,

Please provide URL of your site and temporary wp-admin access.
What exactly should we do to see the error?

Regards

#266051 Copied In reply to: Repeatedly getting n error text when trying to save a mobile version menu

Rose Tyler

Support staff

December 28, 2020 at 13:10

Hi,

You’re welcome!
Would you mind to rate our product:
https://prnt.sc/d256m6
https://themeforest.net/downloads
That would be much appreciated 🙂

Regards

#266043 Copied In reply to: Brand Title In Single Product Page With Image

Rose Tyler

Support staff

December 28, 2020 at 13:05

Hello,

Theme Options > Theme custom CSS > delete this code – https://prnt.sc/wbgdtz

Regards

#266042 Copied In reply to: Show add to cart button on shop Page

Rose Tyler

Support staff

December 28, 2020 at 12:20

Hello,

Thanks for using our theme.
Theme Options > WooCommerce (Shop) > Shop page layout > Products style > change
Product Content Effect

Regards

#266038 Copied In reply to: Show add to cart button on shop Page

Rose Tyler

Support staff

December 28, 2020 at 11:56

You’re welcome!
Changes were done in the Core plugin and will be included in the next update.

Regards

#266036 Copied In reply to: Add whatsapp share option in Desktop also as well copy link option

Rose Tyler

Support staff

December 28, 2020 at 10:39

Hello,

We can’t connect – https://prnt.sc/wbd0e4 , please check.
Provide access to the Dashboard also.

Regards

#266032 Copied In reply to: Niche-Market Installed! But We Have Some Errors:

Rose Tyler

Support staff

December 28, 2020 at 10:13

Hello,

Update the Core plugin to 3.2.2.1 version – https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

#266030 Copied In reply to: Cannot set product image

Rose Tyler

Support staff

December 28, 2020 at 10:11

Hello,

Appearance > Menus > Mobile menu > add page to the menu.
Dashboard > Static blocks > Edit “Footer + Copyrights” static block > https://prnt.sc/wbcdfs edit this menu via Appearance > Menus
https://youtu.be/OnxkixHtVLI
Also, you need to update the theme – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

Regards

#266029 Copied In reply to: Include a new subtitle on mobile menu

Rose Tyler

Support staff

December 28, 2020 at 10:05

Hi,

Edit your Footer static block – https://prnt.sc/wbc8xg

Regards

#266028 Copied In reply to: CHANGE THIS LINKS

Rose Tyler

Support staff

December 28, 2020 at 09:53

Hello,

We’ve disabled “Ajax add to cart for single products” via Theme options. Check now.

Regards

#266026 Copied In reply to: Not showing Correct Price in Cart

Rose Tyler

Support staff

December 28, 2020 at 09:22

You’re welcome!

Regards

#266024 Copied In reply to: Cannot edit desktop header from theme option
Rose Tyler

Support staff

December 28, 2020 at 09:17
Hello,

http://prntscr.com/wbb46s

if you need another view like in column http://prntscr.com/wbb515, add next custom css to child-theme/style.css

.product-information .product_brand > a { display: inline-flex; flex-direction: column; align-items: center; }

Regards
#266023 Copied In reply to: Brand Title In Single Product Page With Image
Rose Tyler

Support staff

December 28, 2020 at 09:13

Hello,

One of our technicians changed the settings of the Breadcrumbs element in the Single product builder on your site. Check now – https://prnt.sc/wbay01 ( https://prnt.sc/wbayoa https://prnt.sc/wbavvj )
If you want the same header on all pages, you can delete these custom headers – https://prnt.sc/wbawsa , and the Default one will be applied.

Regards

#266022 Copied In reply to: XStore Single Product Builder – Header area disappears on Product page

Rose Tyler

Support staff

December 28, 2020 at 08:57

It works for me – https://prnt.sc/wba2ik What is the screen size of your computer? Try to change zoom in your browser – https://prnt.sc/wbaquy

Regards

#266018 Copied In reply to: Cannot edit desktop header from theme option

Rose Tyler

Support staff

December 28, 2020 at 08:43

Hello,

Done. Please clear cache and check now. Let us know

Regards

#266015 Copied In reply to: Add whatsapp share option in Desktop also as well copy link option

Rose Tyler

Support staff

December 28, 2020 at 08:30

Hello,

I do not see the problem – https://prnt.sc/wba63a
Please clear cache and check one more time.

Regards

#266013 Copied In reply to: Customization not loading

Rose Tyler

Support staff

December 28, 2020 at 08:26

Hello,

I do not see the problem – https://prnt.sc/wba2ik and https://prnt.sc/wba2tr
Clear cache and check one more time. Provide screenshots of the problem that you can see.
Use the Lightshot screenshot tool to share screenshots.

Regards

#266011 Copied In reply to: Cannot edit desktop header from theme option

Rose Tyler

Support staff

December 28, 2020 at 08:21

Hello,

Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how it works then.

You are using the latest version of the WooCommerce, so update the theme and XStore Core plugin too – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

#266009 Copied In reply to: cart bug

Rose Tyler

Support staff

December 28, 2020 at 07:57

Hello,

Please provide us with URL and temporary wp-admin access, we will check it.
Have you tried to install WPBakery or Elementor version of the demo?

Regards

#266007 Copied In reply to: Niche-Market Installed! But We Have Some Errors:

Rose Tyler

Support staff

December 28, 2020 at 07:55

Hello,

Theme Options > Theme custom CSS. > Global custom CSS > delete this code – https://prnt.sc/wb9h9o , then values from “Custom Breadcrumbs Paddings (Overlap Only)” will work.

Regards

#266006 Copied In reply to: header overlap only home page

Rose Tyler

Support staff

December 28, 2020 at 07:46

Hello,

Thanks for using our theme.
By default, there is no such possibility.
You can submit a feature request here – https://www.8theme.com/taskboard/

Regards

#266004 Copied In reply to: Show only color swatches on shop/loop pages

Rose Tyler

Support staff

December 28, 2020 at 07:44

Hello,

If you have any permissions issues during auto-update it would be better to contact the hosting provider to fix it because it’s related to your server settings.
Or do the update via FTP – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

#266003 Copied In reply to: X store Update failed

Rose Tyler

Support staff

December 27, 2020 at 17:19

Hello,

Thanks for using our theme.
Sometimes when you import a demo with a great number of images the server timeout is not enough to import all the media that demo has and this error occurred. You can choose the demo import again and at the demo content installation step don’t check all but media only https://gyazo.com/647b0452f7c5d8ddb3ebcf966506dcc0

Regards

#265967 Copied In reply to: When I import demo it causes an error "media not installed"

Rose Tyler

Support staff

December 27, 2020 at 17:18

Hello,

Thanks for using our theme.
Theme Options > Styling > Main color. Theme Options > Header builder > https://prnt.sc/wawj1q Theme Options > Theme custom CSS > change #00acc1 color – https://prnt.sc/wawjwf

Regards

#265966 Copied In reply to: theme main color

Rose Tyler

Support staff

December 27, 2020 at 17:12

Thanks for the Dashboard access. We need FTP also.

Regards

#265965 Copied In reply to: Not showing Correct Price in Cart
← 1 2 3 … 1,289 1,290 1,291 … 2,271 2,272 2,273 →

38,671–38,700 of 68,187 posts

Viewing 30 posts - 38,671 through 38,700 (of 68,187 total)

← 1 2 3 … 1,289 1,290 1,291 … 2,271 2,272 2,273 →

Forum Replies Created

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