UNINSTALL AND RE-INSTALL THE THEME - by Sonia

Solved3 replies2 participantsUpdated by Rose Tyler

  • Avatar: Sonia
    Sonia
    Participant

    Hello!
    I need uninstall wordpress and reinstall it from scratch. First I try to deactivate theme, but I only get a pop up messege that states “Error while deactivating”.
    ¿Can you help me?

    #272770 Copied Theme version: 7.2.4

    3 Answers

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    If you want to run the fresh WordPress installation you can use WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/ The plugin can be used to remove all the existing content and install a new version from scratch. It is recommended to disable the theme https://prnt.sc/unle03 before the reset.

    Regards

    #272775 Copied
    Avatar: Sonia
    Sonia
    Participant

    Yes, I try to disable the theme, but is not working…i get a pop up messege that states “Error while deactivating”.

    #272780 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Please provide URL of site where the theme should be deactivated.

    Regards

    #272784 Copied

The issue related to '‘UNINSTALL AND RE-INSTALL THE THEME’' has been successfully resolved, and the topic is now closed for further responses