Forum Replies Created

Viewing 30 posts - 36,751 through 36,780 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2021 at 08:24

    Hi,

    Have you cleared cache?
    Could you provide URL of your site?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2021 at 08:22

    Hello,

    Please provide URL and temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2021 at 08:21

    Hello,

    Please submit a feature request here https://www.8theme.com/taskboard/ and if it takes votes our developers will be able to implement this in one of the upcoming updates.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2021 at 08:20

    Hello,

    1. It is because of captcha there.
    Try to add the next code in Theme Options > Theme custom CSS:

    .header-account-content .anr_captcha_field {
        max-width: 270px;
    }
    .header-account-content .anr_captcha_field_div > div {
        max-width: 270px !important;
    }

    2. Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2021 at 08:12

    Hello,

    Please describe the desired result in more detail. Maybe provide some examples.
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2021 at 08:10

    Hello,

    Your site under maintenance mode, so we can’t check it.
    Do you use File Generator? If so, click on Generate.
    Do you use CDN or cache plugin? Clear all cache.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2021 at 08:07

    Hello,

    Please watch this video – https://youtu.be/LgzC4iK-j6A
    If this is not what you are looking for, describe the desired result in more detail, provide a screenshot of how your products are displayed right now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2021 at 08:01

    I do not see “Shop” menu item – http://prntscr.com/101m3oz Do you mean another menu?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2021 at 07:59

    Hello,

    Thanks for using our theme.
    You can activate it now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2021 at 07:58

    Hello,

    Thanks for using our theme.
    You can activate the theme now.
    Please note that according to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2021 at 17:02

    Hello,

    Did you face this after the update or you made some changes on your server too?
    Do you see the same errors in error log today?
    Provide screenshots of PageSpeed Insights results that you mentioned.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2021 at 16:14

    Hello,

    Change this code http://prntscr.com/100zeov to

    .single-product .product_meta .products-page-cats,
    .single-product .product_meta .tagged_as {
        display: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2021 at 15:49

    Lightshot screenshot tool can be used to take screenshots and share them.
    Read about FaceBook / Google login here – https://www.8theme.com/documentation/xstore/troubleshooting/facebook-login/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2021 at 15:48

    Hello,

    Thanks for contacting us.
    Do you mean categories on Shop page? Go to Theme Options > WooCommerce > Product catalog http://prntscr.com/100yiio
    You can set these settings for images – http://prntscr.com/100yizm , read more – https://www.8theme.com/documentation/xstore/woocommerce/product-images/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2021 at 15:44

    Hello,

    Please provide URL of your product page via the Private Content area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2021 at 15:29

    Hello,

    Please provide a screenshot for a better understanding.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2021 at 15:25

    Hello,

    Disable paypal plugin, or check the settings of the plugin, or contact the support of the plugin.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2021 at 14:48

    Have you changed wp-admin access? Please check – http://prntscr.com/100wkr6

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2021 at 14:18

    Hello,

    Thanks for letting us know.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2021 at 14:17

    We are glad that you sorted it out.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2021 at 13:39

    Hello,

    1) Please provide more screenshots for a better understanding.
    2) If you can’t provide access, provide us detailed screenshots.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2021 at 13:34

    In this case, it would be better to start from scratch. To run the fresh WordPress installation you can use WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/ This plugin will help you to remove all the existing content. Then install the default demo version (WPBakery builder). Then go to Pages > add a new page and import the Banners page, like in this video – https://youtu.be/wkIKN2IyEZI , go to Settings > Reading > select this new page as Home page.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2021 at 13:28

    Hello,

    The error “Error 403 – Forbidden” is related to server configuration, you need to ask your hosting provider about it.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2021 at 13:17

    Hello,

    We are glad that you sorted it out.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2021 at 12:14

    Hello,

    Go to Theme Options > Header builder > Account > Dropdown Computed Box

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2021 at 12:02

    Hello,

    Update translation files of XStore Core plugin – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ , then find and translate mentioned strings.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2021 at 11:55

    Hello,

    You can add the next code in Theme options > Theme custom CSS:

    .et_b_header-socials a {
        color: #e76d00;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2021 at 11:53

    Hello,

    Please try solution from this topic – https://www.8theme.com/topic/how-edit-my-account-section/#post-275223

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2021 at 11:50

    We can create a page that is similar to this on your site using Elementor, but it will take some time. Do you need all page content or a particular section?
    Do you want to get this header also http://prntscr.com/100qgik ? For this page or for all pages on the site?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2021 at 11:45

    Hello,

    Thanks for contacting us.
    As I can see, you are using Elementor, but this page https://xstore.8theme.com/demos/home-banners/ is created using WPBakery.

    Regards

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    Viewing 36,780 results - 36,751 through 36,780 (of 68,231 total)
Viewing 30 posts - 36,751 through 36,780 (of 68,231 total)
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