Hello,
Did you face this after the update or you made some changes on your server too?
Do you see the same errors in error log today?
Provide screenshots of PageSpeed Insights results that you mentioned.
Regards
Hello,
Thanks for using our theme.
You can activate the theme now.
Please note that according to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular
Regards
Hello,
Did you face this after the update or you made some changes on your server too?
Do you see the same errors in error log today?
Provide screenshots of PageSpeed Insights results that you mentioned.
Regards
Hello,
Change this code http://prntscr.com/100zeov to
.single-product .product_meta .products-page-cats,
.single-product .product_meta .tagged_as {
display: none;
}
Regards
Lightshot screenshot tool can be used to take screenshots and share them.
Read about FaceBook / Google login here – https://www.8theme.com/documentation/xstore/troubleshooting/facebook-login/
Regards
Hello,
Thanks for contacting us.
Do you mean categories on Shop page? Go to Theme Options > WooCommerce > Product catalog http://prntscr.com/100yiio
You can set these settings for images – http://prntscr.com/100yizm , read more – https://www.8theme.com/documentation/xstore/woocommerce/product-images/
Regards
Hello,
Please provide URL of your product page via the Private Content area.
Regards
Hello,
Please provide a screenshot for a better understanding.
Regards
Hello,
Disable paypal plugin, or check the settings of the plugin, or contact the support of the plugin.
Regards
Have you changed wp-admin access? Please check – http://prntscr.com/100wkr6
Regards
Hello,
Thanks for letting us know.
Regards
We are glad that you sorted it out.
Regards
Hello,
1) Please provide more screenshots for a better understanding.
2) If you can’t provide access, provide us detailed screenshots.
Regards
In this case, it would be better to start from scratch. To run the fresh WordPress installation you can use WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/ This plugin will help you to remove all the existing content. Then install the default demo version (WPBakery builder). Then go to Pages > add a new page and import the Banners page, like in this video – https://youtu.be/wkIKN2IyEZI , go to Settings > Reading > select this new page as Home page.
Regards
Hello,
The error “Error 403 – Forbidden” is related to server configuration, you need to ask your hosting provider about it.
Regards
Hello,
We are glad that you sorted it out.
Regards
Hello,
Go to Theme Options > Header builder > Account > Dropdown Computed Box
Regards
Hello,
Update translation files of XStore Core plugin – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ , then find and translate mentioned strings.
Regards
Hello,
You can add the next code in Theme options > Theme custom CSS:
.et_b_header-socials a {
color: #e76d00;
}
Regards
Hello,
Please try solution from this topic – https://www.8theme.com/topic/how-edit-my-account-section/#post-275223
Regards
We can create a page that is similar to this on your site using Elementor, but it will take some time. Do you need all page content or a particular section?
Do you want to get this header also http://prntscr.com/100qgik ? For this page or for all pages on the site?
Regards
Hello,
Thanks for contacting us.
As I can see, you are using Elementor, but this page https://xstore.8theme.com/demos/home-banners/ is created using WPBakery.
Regards
Hello,
Thanks for using our theme.
1. No, for colors type, but you can set it as an image http://prntscr.com/100p6cu
2. I can’t see this screenshot – http://prntscr.com/100p80s
Lightshot screenshot tool can be used to take screenshots and share them.
Your site under maintenance mode. Could you provide temporary wp-admin access?
3. There is no such possibility, by default.
Regards
Hello,
If you are using file generator css you may simply regenerate your file through your XStore Control Panel settings
Otherwise download style.css and xstore.css files from this page https://dropmefiles.com/zzzaQ and re-upload them into themes/xstore folder
or you can add next code in Theme Options > Theme cusrtom CSS > Global custom CSS and remove it after updating to next theme version
@media only screen and (max-width: 992px) {
.woocommerce-MyAccount-navigation-wrapper {
width: 100%;
margin-bottom: 20px;
}
.MyAccount-dashboard-buttons {
flex-wrap: wrap;
margin-bottom: -10px;
}
.MyAccount-dashboard-buttons .btn {
white-space: nowrap;
margin-bottom: 10px;
}
}
Regards
Hi,
It will be fixed in the next theme update, and you will not face this problem in the future.
Regards
You need to update the theme – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and then Core plugin – https://www.8theme.com/documentation/xstore/plugins/plugins-update/ (do not update the Core before the theme update).
I’ve created “Footer marseill02” static block on your site. You can edit it depends on your needs.
To set the block as a footer for all pages, go to Appearance > Widgets > Footer area, to set it for 1 page only, edit page > [8theme] Layout options > Use custom footer for this page/post
Regards
Hello,
Thanks for using our theme.
Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache, and check the Shop page then. Once you find a plugin that causes the issue, try to play with the settings of it.
Regards
Hello,
Theme Options > Header builder > Header sticky > Background Color
Regards
Hello,
Sync translation of the theme – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ , then you will be able to find and translate new strings.
Regards
Hello,
You can make a test order to check such details because it will be better to trust yourself.
The testing section you can find on the right side.
Regards
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