Return to previous page

WP-Bakery shows update but update isn't working

This topic has 5 replies, 4 voices, and was last updated 3 years, 2 months ago ago by Rose Tyler

  • Avatar: Ann Sanicola
    Ann Sanicola
    Participant
    August 31, 2020 at 22:58

    When you click on plugin updates it looks like its updating but a page refresh makes it go back to the old version. When you go to WP plugin update page and click on more info it says plugin not found. Is there an issue with WP bakery?

    #250087 Copied Theme version: 7.0.0 WooCommerce version: 4.4.1
    4 Answers
    Avatar: John Holden
    John Holden
    Support staff
    September 1, 2020 at 04:11

    Hi,

    Please send:

    – Screenshots of issues
    – FTP info (server, username, password, port)
    – Admin info (wp-admin URL, username, password)

    I will check this problem for you.

    Regards,
    Hung PD

    #250100 Copied
    Avatar: G
    R
    Participant
    February 19, 2021 at 01:07

    Hello, I’m having the same issue.

    Please contact administrator
    for this information.
    #275157 Copied
    Avatar: Ann Sanicola
    Ann Sanicola
    Participant
    February 19, 2021 at 01:47

    None of the update thru the Xstore menu has worked since this summer.

    #275161 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2021 at 08:49

    Hello Ann Sanicola,

    Try to do the update via FTP – https://xstore.helpscoutdocs.com/article/37-plugins-update

    Regards

    #275196 Copied
  • Viewing 5 results - 1 through 5 (of 5 total)

You must be logged in to reply to this topic.Log in/Sign up

Useful links WooCommerce & WordPress

Unleash your online potential

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder
Designers – WordPress WooCommerce Theme
lazy-placeholder
Organic Cosmetics Store – WordPress WooCommerce Theme
lazy-placeholder
Agricultural Store – WordPress WooCommerce Theme
lazy-placeholder
Electron Store 02 – WordPress WooCommerce Theme
lazy-placeholder
Corporate – WordPress WooCommerce Theme
lazy-placeholder
Restaurant – WordPress WooCommerce Theme
lazy-placeholder
Burger Store – WordPress WooCommerce Theme
lazy-placeholder
Organic Store 02 – WordPress WooCommerce Theme
lazy-placeholder
Web Agency – WordPress WooCommerce Theme
lazy-placeholder
Onepage Store – WooCommerce Theme

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.