Rose Tyler

Hello,

Do you have this issue only if our theme is enabled or with the Storefront theme too?

Regards

Hi,

We did nothing.
Monitor the situation during the weekend.
Let us know on Monday if you still need assistance.

Regards

Hello,

Check now – http://prntscr.com/101s47n

Regards

Hello,

Do you mean this button http://prntscr.com/101q9t6 ? Could you provide temporary wp-admin access?

Regards

Hello,

Thanks for the screenshots.
As I can see, you installed Elementor demo – https://xstore.8theme.com/elementor/
To shown categories edit the page > delete products element http://prntscr.com/101prlm > add Product Categories element http://prntscr.com/101psad > http://prntscr.com/101psop > http://prntscr.com/101ptej http://prntscr.com/101pu32 set other settings depends on your needs.

Regards

Hello,

Please read this article – https://crunchify.com/how-to-fix-access-control-allow-origin-issue-for-your-https-enabled-wordpress-site-and-maxcdn/

Regards

Hello,

http://prntscr.com/101p9do – check now.

Regards

Hello,

Our theme is not slow. You have installed a lot of plugins, please check description of plugins and disable that you don’t really use, because every plugin slows down the site a bit.
Demo version that you installed uses Multiple headers, it means different headers for different pages. You changed the logo for the Default header, and it works on Shop and other pages – http://prntscr.com/101oj4j , but to be able to change the logo for Home page go to Multiple headers and edit this custom header – http://prntscr.com/101ok3l Watch this video about Multiple headers – https://youtu.be/BpeXfzNwkOc
As I can see, your Shop page works fine – http://prntscr.com/101onhm (when W3 Total Cache plugin is disabled) , settings of this page can be changed via Theme Options > WooCommerce > Shop. When W3 Total Cache is activated there are js errors in the browser console, it can be a conflict of an option with additional plugins. Please read this article – https://premium.wpmudev.org/blog/w3-total-cache-settings/ and play with settings of the Cache plugin. Contact the plugin support if you need any further assistance.

Regards

Hello,

Our developers are not available during the weekend, but I will do my best to help you. Let’s go through questions one by one.
Menu. Do you mean static block that is selected for LOJA menu item? Please describe the result that you want to achieve. Provide screenshots of which elements and settings were used.
Lightshot screenshot tool can be used to take screenshots and share them.
Check this demo https://xstore.8theme.com/demos/2/niche-market02/ , product categories – http://prntscr.com/101nx82 are added – http://prntscr.com/101nz7q http://prntscr.com/101nze7 Did you use the same element?
Color on the checkout page. If just color is incorrect it can be simply fixed using custom CSS code. We can help you with the code, just provide a screenshot of the problem and URL of page. Right now, I do not see any problem on your Checkout page.
Please note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins. It’s not possible for the author to make the theme compatible with all the existing plugins.

Regards

Hello,

Check how these strings are displayed when the default WC theme – Storefront is activated on your site.
If displaying strings is independent of the theme, contact the support of WooCommerce to get assistance.
I can’t give you a solution just after seeing the screenshot, without the ability to see your Cart page, unfortunately.

Regards

Hello,

Please update the theme – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and Core plugin – https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

Hello,

Please provide URL and temporary wp-admin access, so we can take a closer look.

Regards

Hello,

1. It is because of captcha there.
Try to add the next code in Theme Options > Theme custom CSS:

.header-account-content .anr_captcha_field {
    max-width: 270px;
}
.header-account-content .anr_captcha_field_div > div {
    max-width: 270px !important;
}

2. Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System

Regards

Hello,

Your site under maintenance mode, so we can’t check it.
Do you use File Generator? If so, click on Generate.
Do you use CDN or cache plugin? Clear all cache.

Regards

I do not see “Shop” menu item – http://prntscr.com/101m3oz Do you mean another menu?

Regards