Rose Tyler

Hello,

Thanks for using our theme.
1) Do prefer WPBakery or Elementor?
2) As we can see, the theme was activated on 2 more sites. Both sites have demo content imported. They are completely different domains with different demo versions installed. According to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular
Are these 3 sites = 1 end project?

Regards

Hello,

1) There is no such possibility, by default.
2) Provide URL of product that has Upsells and Cross-sells + temporary wp-admin access.

Regards

Hello,

Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache, and check how it works then.
If this doesn’t help, provide temporary FTP access.

Regards

Hello,

1) Theme Options > Header builder > Cart > Mini-Cart Promo Message
2) Edit page using Elementor > https://prnt.sc/10l5m69

Regards

Hello,

I’ve selected Shop page – https://prnt.sc/10l553n
Check how it works now.

Regards

Hello,

Thanks for using our theme.
You can activate it now.

Regards

Hello,

You can activate the theme now.

Regards

https://www.8theme.com/topic/you-have-reached-activation-number-limit-76/

Fixed. Please check your Shop page now.

Regards

As was mentioned, this block – https://prnt.sc/10kls7f can’t be recreated using Elementor. You can see, that our demo doesn’t have that block.
https://prnt.sc/10klths – fixed. Clear cache and check your site now – http://prntscr.com/10knjaf
https://prnt.sc/10klvcf – it is a screenshot from the WPBakery demo, but you have installed Elementor one.

Regards

1) Yes, it is correct, this block is missing on the demo also – https://xstore.8theme.com/elementor/demos/mobile/
2) Fixed.
3) Check here – https://xstore.8theme.com/elementor/demos/mobile/

Regards

Hello,

Please provide URL and temporary wp-admin access.

Regards

Hello,

Add this custom CSS code also:

.product-nutrition .col-3 {
    width: 15%;
}
.product-nutrition .col-2 {
    width: 25%;
}
.product-nutrition .col-1 {
    width: 60%;
}

Regards

It is correct, you need to manually enter the translation into the empty field, then Save changes and check the result on the frontend.

Regards

Theme Options > Header builder > Mobile menu > Extra Tab Content > None.
To translate “Menu” text check translation of Core plugin. Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > find and translate strings.
Don’t forget to clear cache of your mobile browser before checking the result.

Regards