Replies by Rose Tyler | 8theme forum

Forum Replies Created

Viewing 30 posts - 35,881 through 35,910 (of 68,187 total)

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Rose Tyler

Support staff

March 15, 2021 at 12:59

You’re welcome!

Regards

#279376 Copied In reply to: Request a quote

Rose Tyler

Support staff

March 15, 2021 at 12:04

Hello,

1) I do not see linked products in settings – http://prntscr.com/10m8dty
2) Try to re-select font for the Mobile menu via Header builder > clear cache of your mobile browser and check one more time. Provide us with screenshots of the problem.

Regards

#279353 Copied In reply to: Request a quote

Rose Tyler

Support staff

March 15, 2021 at 11:21

I’ve added custom CSS code as was mentioned – http://prntscr.com/10m6z7s Check now – http://prntscr.com/10m70ha

Regards

#279342 Copied In reply to: Available and Sold value

Rose Tyler

Support staff

March 15, 2021 at 11:19

Hello,

Yes.

Regards

#279340 Copied In reply to: Compatibility with woocommerce Version: 5.1.0

Rose Tyler

Support staff

March 15, 2021 at 11:01

Hello,

Please provide temporary wp-admin access, so we can take a closer look.

Regards

#279334 Copied In reply to: Unable to sort products order on Homepage

Rose Tyler

Support staff

March 15, 2021 at 10:47

It looks like you are using an additional plugin to show that text. Do you know what plugin is that? Check translation of plugins.
Provide temporary wp-admin access, if you need further assistance from our side.

Regards

#279329 Copied In reply to: problem with translation and footer

Rose Tyler

Support staff

March 15, 2021 at 10:38

Hello,

Do you mean this text – http://prntscr.com/10m5i5q ? Theme Options > Header builder > Contacts > delete demo element – http://prntscr.com/10m5jr0 , then add a new one.

Regards

#279327 Copied In reply to: Call Us Any Time

Rose Tyler

Support staff

March 15, 2021 at 10:35

Temporary wp-admin access – username and password. I’ve found them in another your topic.
As I can see, you enabled Elementor for static blocks – http://prntscr.com/10m5fcp Just edit block now – http://prntscr.com/10m5fv4 > http://prntscr.com/10m5ghi

Regards

#279326 Copied In reply to: Customize footer

Rose Tyler

Support staff

March 15, 2021 at 10:32

Thanks for the reply.
1) My account was fixed.
2) Check now – http://prntscr.com/10m5cm1

Regards

#279324 Copied In reply to: issue in importing demo

Rose Tyler

Support staff

March 15, 2021 at 10:23

Hello Tony Gillham,

Clear cache and check now – http://prntscr.com/10m4zwn > http://prntscr.com/10m502k

Regards

#279319 Copied In reply to: Trying to use burger menu for all devices. Visibility problem on PC screen size.

Rose Tyler

Support staff

March 15, 2021 at 10:12

Edit page with Elementor http://prntscr.com/10m4ly3 > http://prntscr.com/10m4myj

Custom CSS can be added for the Element – http://prntscr.com/10m4nu6 (when Show stock count bar > On).

Regards

#279318 Copied In reply to: Available and Sold value

Rose Tyler

Support staff

March 15, 2021 at 10:09

Provide URL and temporary wp-admin access.

Regards

#279317 Copied In reply to: Customize footer

Rose Tyler

Support staff

March 15, 2021 at 10:00

Hello Shailendra,

Clear cache and check your site now – https://gyazo.com/b7a68fbd311083ec1bcec072d7583c2a It is like the demo – https://xstore.8theme.com/elementor/
What issue do you have still?

Regards

#279311 Copied In reply to: issue in importing demo

Rose Tyler

Support staff

March 15, 2021 at 09:36

Hello,

Thanks for contacting us.

As we can see, you imported Elementor version of the default demo – https://xstore.8theme.com/elementor/ , so the WPBakery plugin can be disabled.
Also, we would recommend you to check all other plugins that are activated on your site and disable unrequired, because every additional plugin slows down the site a bit.

Clear cache and check the content on your site now. Let us know if you need any further assistance.

Regards

#279306 Copied In reply to: issue in importing demo

Rose Tyler

Support staff

March 15, 2021 at 09:23

Please provide temporary FTP access also.

Regards

#279303 Copied In reply to: Sales booster progress is calculated wrong.

Rose Tyler

Support staff

March 15, 2021 at 08:43

Hello,

Thanks for using our theme.
Edit page > Slider element > http://prntscr.com/10m1t45 http://prntscr.com/10m1te8 http://prntscr.com/10m1tk2

We would recommend using Loco translate plugin – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

Regards

#279298 Copied In reply to: Slider and Language
Rose Tyler

Support staff

March 15, 2021 at 08:24
Hello,

Edit page > Settings of Products element > Show stock count bar > off,
or use the next custom CSS code – http://prntscr.com/10m18sr

.product-stock .stock-line, .product-stock .stock-out { display: none; } .product-stock .stock-in { flex-basis: 100%; } .content-product .product-stock{ margin-bottom: 0px !important; }

Regards
#279295 Copied In reply to: Available and Sold value
Rose Tyler

Support staff

March 15, 2021 at 08:05

Hello Damilare,

Here are settings from the demo – http://prntscr.com/10m0onp http://prntscr.com/10m0oyb http://prntscr.com/10m0p5m http://prntscr.com/10m0pcw

Regards

#279293 Copied In reply to: Banner with text – hover

Rose Tyler

Support staff

March 15, 2021 at 08:02

Hello,

It looks like a screenshot for another theme, not XStore.

Regards

#279291 Copied In reply to: New badges how to show?

Rose Tyler

Support staff

March 15, 2021 at 08:00

Hello,

Theme Options > Footer > Styling > Footer Links

Regards

#279289 Copied In reply to: Footer Links Color

Rose Tyler

Support staff

March 15, 2021 at 07:59

Hello,

Enable Elementor for static blocks – http://prntscr.com/10m0ina , ten you will be able to edit Footer and PreFooter blocks using Elementor.

Regards

#279288 Copied In reply to: Customize footer

Rose Tyler

Support staff

March 14, 2021 at 16:41

Hello,

What changes did you make in files of the child theme? Check them, because we are not responsible for your custom changes in files.
Provide temporary wp-admin and FTP access, so we can take a closer look at what can be done to help you.

Regards

#279263 Copied In reply to: Price Table Disappears in child theme

Rose Tyler

Support staff

March 14, 2021 at 16:36

You’re welcome!
Provide URL of page with this text.

Regards

#279262 Copied In reply to: problem with translation and footer

Rose Tyler

Support staff

March 14, 2021 at 16:07

Hello,

Use Insert Headers and Footers plugin.

Regards

#279259 Copied In reply to: Fatal Error

Rose Tyler

Support staff

March 14, 2021 at 14:59

Hello,

Thanks for using our theme.
Please provide URL of your site and temporary wp-admin access, so we can take a closer look.

Regards

#279257 Copied In reply to: Sales booster progress is calculated wrong.

Rose Tyler

Support staff

March 14, 2021 at 14:41

Hello,

Thanks for using our theme.
1, 2) Check settings of Wishlist plugin – https://www.8theme.com/documentation/xstore/plugins/wishlist/
This will fix 2 hearts – http://prntscr.com/10ldeme
3) Theme Options > Header builder > Cart > Mini-Cart Promo Message
4) Translation of the theme.
5) Translation of XStore Core plugin.
6) Enable Elementor for static blocks – http://prntscr.com/10ldk9f

Regards

#279255 Copied In reply to: problem with translation and footer

Rose Tyler

Support staff

March 14, 2021 at 14:33

Hello,

We don’t have such option. Look for a third-party plugin to implement this.

Regards

#279254 Copied In reply to: New badges how to show?

Rose Tyler

Support staff

March 14, 2021 at 13:46

Please check credentials – http://prntscr.com/10lcaog

Regards

#279250 Copied In reply to: Request a quote

Rose Tyler

Support staff

March 14, 2021 at 13:45

Edit static block using Elementor > Save as template https://prnt.sc/10lc8dq , edit a new block > click here http://prntscr.com/10lc8zf > My templates > insert the template. It is a correct way to copy content from one block to another.

Regards

#279249 Copied In reply to: Mega menu using static block

Rose Tyler

Support staff

March 14, 2021 at 13:40

Hello Bruno,

Sorry for the delay in answering.
Our technicians will be available after the weekend, and your topic will get a reply on Monday.

Regards

#279248 Copied In reply to: woocommerce option break
← 1 2 3 … 1,196 1,197 1,198 … 2,271 2,272 2,273 →

35,881–35,910 of 68,187 posts

Viewing 30 posts - 35,881 through 35,910 (of 68,187 total)

← 1 2 3 … 1,196 1,197 1,198 … 2,271 2,272 2,273 →

Forum Replies Created

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