Hello,
1) What error did you get?
Provide temporary wp-admin access.
2) You’re welcome!
3) WooCOmmerce > Settings > Accounts & Privacy > Checkout privacy policy
Regards
Hello,
1) What error did you get?
Provide temporary wp-admin access.
2) You’re welcome!
3) WooCOmmerce > Settings > Accounts & Privacy > Checkout privacy policy
Regards
Hello,
Theme Options > WooCommerce > Single product builder > add Sizing guide element into one of sections, but remove the image from settings of the element, so the image will be taken from settings of the product.
Regards
In this case, the situation is independent of our theme.
Try to contact the support of WooCommerce.
Regards
Hello,
Provide URLs of pages where titles are not visible.
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Hello,
When the size guide is not uploaded in Theme Options, but for products individually – https://prnt.sc/10n9y1t
Regards
We did nothing.
I suppose that frontend-script.min.js file helped.
Regards
Hello,
What way did you use? Shop page can’t be imported like here – https://youtu.be/wkIKN2IyEZI , because it is the default catalog page for products.
Settings of this page you can manually change via Theme Options > WooCommerce > Shop.
Regards
Hello,
1) If you are using 1 Products widget, you may use custom CSS code to change the spacing between products. For example – http://prntscr.com/10n9pin
2) The Tea demo uses the next code in Theme Options > Theme custom CSS:
.content-product {
box-shadow: 1px 1px 18px #efecec;
padding: 20px 15px;
}
Regards
Hello,
As I can see, Tabs works fine now – https://gyazo.com/0f63194e69bbe5e8c460148c1ce74019 Clear cache and check one more time.
Note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins.
Regards
Hello,
Theme Options > WooCommerce > Shop > Product style > Product Content Effect > booking
or
add the desired information in the Product short description area http://prntscr.com/10n8x71 and enable “Show Excerpt In Content Product” (Theme Options > WooCommerce > Shop > Product style).
Regards
As I can see, you connected BUSINESS like personal account – http://prntscr.com/10n8pe0
Please, remove the existing token and connect your account like Business account https://prnt.sc/y03f4z
Choose the newly added token in the Instagram element settings, refresh Instagram https://prnt.sc/xd8339 and check the page again.
Regards
Hello,
Check how it is when the Storefront theme is activated on your site.
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Hello,
Is there anything else we can help you with?
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Hello,
It will be fixed in the next theme update. We will release it today-tomorrow.
Regards
Hello,
We are working according to ThemeForest rules, please read these articles – https://themeforest.net/licenses/terms/regular https://themeforest.net/licenses/faq#license-paying-users-a
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Deactivate the theme – http://prntscr.com/10n75hw and delete files, then you will be able to activate the theme next time.
Contact us if you need any further assistance.
Regards
Hello,
Theme Options > Header builder > Cart > Mini-Cart Type > Off-Canvas, Link To > Cart
Regards
Hello,
Thanks for using XStore.
Provide URL of your site and temporary wp-admin access, so we can take a closer look.
Regards
Hi,
Check translation of XStore Core plugin.
Regards
Hello,
1) Try to add the next code in Theme Options > Theme custom CSS:
.main-products-loop .product, .products-loop .product, .carousel-area .product-slide .product {
display: flex;
justify-content: center;
}
.products-loop .ajax-content, .products-loop {
display: flex;
flex-wrap: wrap;
flex: 1;
}
.content-product {
flex-direction: column;
justify-content: space-between;
display: flex;
flex: 1;
}
.content-product .quantity-wrapper {
margin-right: auto;
margin-left: auto;
}
.swiper-container {
display: flex;
align-items: stretch;
}
.product-slide .product {
display: flex;
height: 100%;
}
.swiper-wrapper {
height: auto;
}
2) Theme Options > WooCommerce > Single product page > Single product layout > Product Gallery Slider Auto-Height > Off.
3) Appearance > Widgets > Cart area content.
4) Connect to your server using FTP and remove all folders inside wp-content/fonts/ folder. After that go to Theme Options > choose necessary fonts and save settings.
5) It will be fixed in the next theme update.
Regards
Hi,
Use SEO plugin to add the necessary OG image and OG description for your pages, posts, products. Try for example Yoast SEO plugin.
Don’t forget to clean the FB cache for the posts you already shared https://developers.facebook.com/tools/debug/sharing/
Regards
Hello,
Thanks for using XStore.
1) Why do you want to use an additional plugin? You can just enable/configure our variation swatches – https://youtu.be/LgzC4iK-j6A and disable that plugin.
2) Please provide a screenshot.
Lightshot screenshot tool can be used to take screenshots and share them. Or upload your screenshots here – https://dropmefiles.com/ and provide us with URL.
Regards
Hello,
Connect to your server using FTP and remove all folders inside wp-content/fonts/ folder. After that go to Theme Options > choose necessary fonts and save settings.
Regards
You’re welcome!
Regards
Hi,
You can use this html for the widget –
<p style="margin-bottom: 0px; color: white;">© ddddjj 2021. All rights reserved.</p>
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Hello,
Add the next code in Theme Options > Theme custom CSS:
.content-product .footer-product .show-quickly:before,
.content-product .footer-product .yith-wcwl-add-button a:before {
position: absolute;
}
Regards
Hello,
1) Theme Options > Header builder > Cart > Mini-Cart Promo Message.
2) Sync translations of the theme and WooCommerce plugin – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ , then find and translate these strings.
Regards
Hi,
What is URL of your site? We need access to your Dashboard (wp-admin). Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password.
Regards
Hello,
What exactly? Please provide screenshots.
Regards