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Header and content spacing - by Ricardo - on WordPress WooCommerce support

This topic has 13 replies, 4 voices, and was last updated 3 years, 1 months ago ago by Olga Barlow

Ricardo

Participant

March 11, 2021 at 19:39

I need your help to solve some small flaws that are happening in the design of the theme:

1 – I need to give more space to the content right after the header, so that the website content does not overlap with the header;
https://ibb.co/jJJVCGD

2 – In the mobile format, the same thing is happening, on the page of any product, the content is becoming slightly hidden by the header;
https://ibb.co/kDX0DJ0

3/4 – After clicking on “Scented Candles” on the page of a candle product, the site redirects and correctly to the category of “scented candles”, but the result after that is that the page is hidden by the header again .
https://ibb.co/Gt0G2gN
https://ibb.co/RbCySgc

Please see the printscreen.

Is your help possible?
Thanks

#278910 Copied Theme version: 7.2.4.1

12 Answers

Ricardo

Participant

March 11, 2021 at 19:40

Sorry, but hello!! 🙂

#278911 Copied

Olga Barlow

Support staff

March 11, 2021 at 21:26

Hello,

Take our apologies for the delay in answering.
Could you, please, provide us with temporary WP Dashboard access to your site to check the settings and help you?

Regards

#278944 Copied

Ricardo

Participant

March 12, 2021 at 11:17

Hello, dont worry 🙂
SureI
Also have a new problem with the side navigation bar. Please check the video.

Thanks

Please contact administrator
for this information.

#279012 Copied

Olga Barlow

Support staff

March 12, 2021 at 13:47

Hello,

I created 2 separate headers: one with the overlap effect (for the home page, about us page) and another – without overlap for the shop page, products and all the other pages https://prnt.sc/10joprc
Watch video tutorial about multiple headers https://youtu.be/BpeXfzNwkOc
Check your product and mentioned pages.

Regards

#279064 Copied

Ricardo

Participant

March 12, 2021 at 15:47

HI,

Thank you for your quick solution.
However, the error in the navigation sidebar continues … regarding the alignment of the icons to the center, and the error that appears when scrolling on the shop page …

Please contact administrator
for this information.

#279083 Copied

Rose Tyler

Support staff

March 14, 2021 at 08:53

Hi Ricardo,

As I can see, Olga fixed mentioned problems – https://gyazo.com/cfde29d331d69e6b28131dd1c0b50f5b
Please clear all cache and check one more time.

Regards

#279229 Copied

Ricardo

Participant

March 16, 2021 at 19:55

Hi Rose.

Thank you very much!

Greetings

#279643 Copied

Robert Hall

Support staff

March 17, 2021 at 07:49

Hello Ricardo

Thank you so much for your kind words

Robert Hall

#279678 Copied

Ricardo

Participant

March 18, 2021 at 21:13

Hi!

I have a new question.
When viewing the website on a smartphone, the images of the products in the catalog appear with the lowest resolution. How can I increase the resolution of the images?

Thanks

Please contact administrator
for this information.

#280053 Copied

Rose Tyler

Support staff

March 18, 2021 at 22:17

Hello,

Please read this article – https://xstore.helpscoutdocs.com/article/89-product-images
Appearance > Customize > WooCommerce > Product Images > Thumbnails width > set 345px http://prntscr.com/10pcw4z and regenerate thumbnails.

Regards

#280059 Copied

Ricardo

Participant

March 22, 2021 at 20:51

Perfect!

Thank you 🙂

#280532 Copied

Olga Barlow

Support staff

March 23, 2021 at 10:39

Hello,

You are welcome.

Regards

#280570 Copied
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