Thanks for contacting us.
There is no option to display mentioned buttons exactly as on your screenshot, but you can play with settings in Theme Options > WooCommerce > Shop > Products style. Enable add to cart and change Product Content Effect – https://prnt.sc/10rqo0a
You’re welcome!
2) Inspecting the site code we didn’t find any .menu-item-descr contents so please, describe what you need to do? Show it in any other way or what?
Please, provide some screenshots for a better understanding.
Lightshot screenshot tool can be used to take screenshots and share them. Or upload your screenshots here – https://dropmefiles.com/ and provide us with URL.
4) If you need to remove some code from function which has if (!function_exists(‘function_name’) ) condition then you can simply copy the content of this function to your child-theme/functions.php and make your changes without losing them after update.
Due to your screenshot of woo.php file – you can do it via child theme by adding remove_filter( 'woocommerce_loop_add_to_cart_args', 'etheme_product_loop_data_name', 10, 2 );
Regards
Rose Tyler
Support staff
March 21, 2021 at 16:21
Hello,
1) Download slick.min.js file from this page – https://dropmefiles.com/8k9jP , reupload the file into wp-content/themes/xstore/js/libs/ folder, via FTP. Then clear cache and check.
2) Theme Options > Mobile panel > delete all elements/sections and add them from scratch.
Regards
Rose Tyler
Support staff
March 21, 2021 at 16:12
Hello,
You can activate the theme now.
Regards
Rose Tyler
Support staff
March 21, 2021 at 16:10
Hello,
Thanks for using our theme.
We did the update on our demos, and do not see the problem, for example – https://xstore.8theme.com/demos/2/lingerie/
In your case:
1) Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of your browser, and check how it works then.
2) If disabling of plugins doesn’t help, provide temporary wp-admin access, so we can take a closer look.
Thanks for using our theme.
We can see the logo on your site, but there is a Mixed content error – https://prnt.sc/10rmwqr , re-upload the logo image to make it loads via https.
Theme Options > Header builder > Main menu > change padding between menu items.
Regards
Rose Tyler
Support staff
March 21, 2021 at 14:43
Hello,
Contact support of Jetpack and ask about assistance.
Please follow this – http://prntscr.com/10rlp0o Once you re-upload the file and activate the problematic gallery, clear cache of your mobile browser and check. This should fix the problem.
If not, provide temporary wp-admin and FTP access, so I can pass the problem to our developers for further investigation.
Regards
Rose Tyler
Support staff
March 21, 2021 at 13:56
Hello,
Ok. Have a nice day!
Regards
Rose Tyler
Support staff
March 21, 2021 at 13:41
Hello,
I suppose you need to contact the support of the Elementor plugin first. Let us know if any assistance is needed from our side.
Regards
Rose Tyler
Support staff
March 21, 2021 at 13:39
Hello,
Try to install the plugin via FTP, an archive of the latest version you can download from this page – https://www.8theme.com/downloads/
Or provide URL, temporary wp-admin, and FTP access, and we will help you.
Regards
Rose Tyler
Support staff
March 21, 2021 at 13:25
Hello,
Please provide screenshots of untranslated strings and temporary wp-admin access, so we can take a closer look.
Lightshot screenshot tool can be used to take screenshots and share them. Or upload your screenshots here – https://dropmefiles.com/ and provide us with URL.
Regards
Rose Tyler
Support staff
March 21, 2021 at 13:17
Hello Evance,
We’ve got a 4-star rating from you on ThemeForest. What can we improve to get 5 stars?
Regards
Rose Tyler
Support staff
March 21, 2021 at 11:52
Hello,
Is there anything else we can help you with?
Regards
Rose Tyler
Support staff
March 21, 2021 at 11:36
To be able to give you a reply, I need to consult with our technicians. They are unavailable due to the weekend. Please be patient.
6. Download etheme.min.js from this page https://dropmefiles.com/rTQmu and reupload it into wp-content/themes/xstore/js folder via FTP. Then clear cache and check the quick view.
It looks like you did not follow our recommendations and did not disable 3rd party plugins. When XT WooCommerce Variation Swatches and WooCommerce Custom Add To Cart Button plugins are disabled, our icon is shown – http://prntscr.com/10rhmkh
When WooCommerce Custom Add To Cart Button plugins is activated, but XT WooCommerce Variation Swatches is disabled > http://prntscr.com/10rho1v
So you can contact support of XT WooCommerce Variation Swatches plugin and ask about assistance, or disable the plugin and use our variation swatches – https://youtu.be/LgzC4iK-j6A
Regards
Rose Tyler
Support staff
March 21, 2021 at 10:00
Hello,
Sorry for the delay in answering, you are facing it due to the weekend – http://prntscr.com/10rh9xd
1) One of our technicians will check it on Monday-Tuesday. Please be patient.
2) Provide a screenshot, please.
3) Create separate topics for different questions – https://www.8theme.com/forums/xstore-wordpress-support-forum/ Different people works on different questions, you will get a reply faster when your topic doesn’t contain 3 questions together.
Ultimate whatsapp is 3rd party plugin, so contact the support of that plugin.
About static block, what exactly is incorrect? Provide some screenshots, please.
Regards
Rose Tyler
Support staff
March 21, 2021 at 08:58
Hello,
Download slick.min.js file from this page – https://dropmefiles.com/8k9jP , reupload the file into wp-content/themes/xstore/js/libs/ folder, via FTP. Then clear cache and check.
Regards
Rose Tyler
Support staff
March 21, 2021 at 08:57
Hello,
You need to upload .mo file (xstore-et.mo) into /wp-content/languages/themes/ folder, then click on Sync http://prntscr.com/10rg867 and continue translation.
Right now, you are using other name and destination folder, so likely you will lose the translation after next update.
