Rose Tyler

Hello,

Your site under maintenance mode, so we can’t check it. Provide temporary wp-admin access, please.

Regards

https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/
Check now http://prntscr.com/10q2njb > http://prntscr.com/10q2nra

Regards

Hello Aristo Florist,

Provide URL of your site and temporary wp-admin access, so we can take a closer look.

Regards

Hello,

Enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
Provide temporary wp-admin and FTP access, so we can take a closer look.

Regards

Hello,

1) content-product-slider.php can be changed using child theme – https://developer.wordpress.org/themes/advanced-topics/child-themes/
2,3) secondary_menu.php and walkers.php – can’t be edited via the child theme. Describe in more detail why do you want to edit these files, maybe we will be able to give some suggestions.
4) Use Insert Headers and Footers plugin.

Regards

Hello,

At first sight, the problem is independent of our theme. Try to activate a default theme and check then. Contact your hosting provider to get assistance in cause our theme is not a reason for the problem.

Regards

Hello,

Go to WooCommerce > Status > Tools > Brands transients > Clear.
If this doesn’t help, contact the support of WPML.

Regards

In this case, there is not a ready solution. Submit a request here – https://www.8theme.com/taskboard/

Regards

Hi,

You need to update the Core plugin – http://prntscr.com/10pwztz https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Then create translation for the plugin – Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > find and translate strings, for exmaple, these strings – http://prntscr.com/10px34u
Follow this article and translate the theme – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

Regards

Hi,

Try to add Newsletter element into the header content.

Regards

We do not give a guaranty for full theme compatibility with all existing 3rd party plugins. It’s not possible for the author to make the theme compatible with all the existing plugins.
As I can see, you did not provide temporary wp-admin access, so we can’t even check your settings. There is no ready solution that we can provide you right now, without access to the site.
Have you cleared the cache after the deactivation lazyload in Theme Options? Have you tried to contact the support of the plugin?

Also, please post new questions via new topics here – https://www.8theme.com/forums/xstore-wordpress-support-forum/, do not use this 1 thread with the title “Breadcrumbs Showing h1 tag”, it confused a bit. I hope for your understanding.

Regards

Hello,

Google Pagespeed (and now GTmetrix) always scores with 20-50 points mobile performance for 99% of websites built with WordPress. However, our demos works very fast on mobile devices. We suggest you test it on a few mobile devices and you will see that there are no real performance problems.
About your site, please follow this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/ If you did everything from there, provide URL and temporary wp-admin access, so we can take a closer look.

Regards

Clear cache of your mobile browser and check one more time. As I can see, the problem is solved.

Regards

Hello,

Have you tried to contact support of WPML?
Provide temporary wp-admin access, so we can take a closer look.

Regards

Hello,

Use this element http://prntscr.com/10pqe8g , it has Style settings that allow changing Icons color.

Regards