Rose Tyler

Contact your hosting provider and ask for assistance with this issue.

Regards

Hello,

Thanks for the reply.
If the error persists even with the Storefront theme, it means that the situation is independent of our theme. Contact support of WooCommerce plugin to get assistance.

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Hello,

Thanks for using XStore.
500 Internal Server Error – means there is some Fatal error in PHP script or on the server side. Contact your hosting providers and ask to give you a server error log to check what is wrong.
Provide us with the log.

Regards

Hello,

Contact your hosting provider and ask for help, check the mail error log.

Regards

Hello,

1, 2) Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of your browser, and check how it works then.
3) We do not see this block on your Home page. What page is it? Do you have this issue when edit page or all time?
4) There is no such possibility, unfortunately.

Regards

Hello,

Thanks for using XStore.
500 Internal Server Error – means there is some Fatal error in PHP script or on the server side. Contact your hosting providers and ask to give you a server error log to check what is wrong.
Provide us with the log.

Regards

Hello,

Yes, you are right. This section is created using tabs and static blocks. We can add it to your site. Please provide URL of page where do you want to place it.

Regards

Hello,

Color of selection http://prntscr.com/11314ab you can change in Theme Options > Theme custom CSS, and this http://prntscr.com/113150v also comes from the custom CSS code.
Provide screenshots of parts where the color is not changed yet.

Regards

Hello,

Thanks for using our theme.
You can maybe find a plugin that can provide this functionality. The theme has no such feature implemented.
Also, you can submit request here – https://www.8theme.com/taskboard/

Regards

Hello,

1) Theme Options > WooCommerce > Shop > Products Style > Add To Cart With Quantity > Off
2) Remove paddins for section and change width of column – http://prntscr.com/112yw70
3) Do you mean this – http://prntscr.com/112ywk7 ? Edit menu static block using Elementor – https://gyazo.com/bfac41c01c5e7b4c67e5ed98a3cbd882 > http://prntscr.com/112yy2h

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The problem is caused by your custom CSS code, for example, http://prntscr.com/112yawl (Theme Options > Additional custom CSS), it hides the Top header area, so any content you added in this area is not visible.
Check now – https://prnt.sc/112yecj

Regards

Hello,

1) Theme Options > Styling > Dark buttons.
2) Use the next custom CSS code:

.cart-checkout-nav .active:before {
    background-color: #d00000;
    border-color: #d00000;
}

Regards

Hello,

Thanks for using our theme.
You can activate the theme on the new site now.

Regards

Hello,

Thanks for contacting us.
1) Contact your hosting provider about this – https://gyazo.com/935ff52cde35ebfd99088b5c6eec0087 They should be able to fix it.
2) There is a known issue of the Massive Addons plugin that caused by server limits – https://codecanyon.net/item/massive-addons-for-visual-composer/14429839/comments?page=36&filter=all#comment_14143143 https://codecanyon.net/item/massive-addons-for-visual-composer/14429839/comments?filter=all&page=79#comment_18501820
You need to contact the hosting provider and ask to increase the maximum body length value.

Regards

Hello,

Thanks for using our theme.
1) Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of your browser, and check how it works then.
2) How does it work when Storefront (default WooCommerce theme) is activated?

Regards