Return to previous page

Error while placing order on latest xstore

This topic has 4 replies, 2 voices, and was last updated 3 years ago ago by Rose Tyler

  • Avatar: Mariam
    Mariam
    Participant
    April 3, 2021 at 02:41

    imageHi i am having issue on placing order after adding payment. i am getting error. its not taking me to order completion

    #282370 Copied Theme version: 7.2.7 WooCommerce version: latest
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 3, 2021 at 07:45

    Hello,

    Thanks for using our theme.
    1) Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache of your browser, and check how it works then.
    2) How does it work when Storefront (default WooCommerce theme) is activated?

    Regards

    #282381 Copied
    Avatar: Mariam
    Mariam
    Participant
    April 3, 2021 at 12:51

    Hi. i have tried everything. its getting the same error on storefront. i have no cache plugin. this error is not even explained properly else i figure out by myself. Please could you help me finding this issue? thank you

    #282420 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 3, 2021 at 13:33

    Hello,

    Thanks for the reply.
    If the error persists even with the Storefront theme, it means that the situation is independent of our theme. Contact support of WooCommerce plugin to get assistance.

    Regards

    #282432 Copied
  • Viewing 4 results - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.Log in/Sign up

Useful links WooCommerce & WordPress

Unleash your online potential

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder
Shoes Store – WooCommerce Theme
lazy-placeholder
Language Courses – WordPress WooCommerce Theme
lazy-placeholder
Man Store – WooCommerce Theme
lazy-placeholder
Barbershop – WordPress WooCommerce Theme
lazy-placeholder
Minimalist Outfits – WordPress WooCommerce Theme
lazy-placeholder
Beaty & Cosmetics – WordPress WooCommerce Theme
lazy-placeholder
Niche Market 02 – Multivendor WP WooCommerce Theme
lazy-placeholder
Artmaxy Store – WordPress WooCommerce Theme
lazy-placeholder
Home Decor Store – WordPress WooCommerce Theme
lazy-placeholder
Customization service (hour)

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.