Hello,

Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check how it works then.

Regards

Hello,

Delete this code http://prntscr.com/11d92p7 , you need to find this http://prntscr.com/11d93c2 and change it (Theme Options > Theme custom CSS (not Additional custom CSS) > Global custom CSS). If you can’t find it, provide us with temporary wp-admin access.

Regards

Hello,

There is no such possibility. You can submit a request here – https://www.8theme.com/taskboard/

Regards

Hello,

Theme Options > Header builder > Mobile menu > Extra Tab Content and Extra Tab Title

Regards

Ok. Let us know if any assistance will be needed.
Have a nice day!

Regards

Hello,

By default, there is no such option. Additional customization in files is outside the scope of our basic support.
You may try the next workaround, install Loco Translate plugin > create a translation for XStore to English, find and change the text, Save changes and disable the Loco plugin.

Regards

There is no such possibility, unfortunately. You can submit a request here – https://www.8theme.com/taskboard/

Regards

Hello,

As I can see, products are shown just fine on your Shop page, right now – http://prntscr.com/119laqi
What should we do to be able to see the problem? Please, provide temporary wp-admin access. Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

Regards

Hello,

Try to use the next custom CSS code:

.single-product .product-information-inner .price {
    display: flex;
}
.single-product .product-information-inner del {
    order: 2;
}
.single-product .product-information-inner ins {
    order: 1;
    padding-left: 0px;
    padding-right: 5px;
}

Regards

Hello,

Please provide correct FTP access – https://prnt.sc/119ilhd

Regards

Hello,

You need to choose one of the builders, that suits you best, create content using that builder and turn off the other. We are not developers of builders. If you think the Elementor is slower, then use WPBakery for everything.
We have sent you the test results of your site. A page load speed of 1.5s is not a bad result. But if you are not satisfied with it, we can offer you only a refund – https://themeforest.net/refund_requests/new , because in our theme there are no more additional options to speed up the site.

Regards

Hello,

1) Settings > Permalinks > check if you use the Post name type and re-save permalinks. Try after that.
2) Theme Options > WooCommerce > Shop elements > Categories > Open Product Categories Widget By Default > Off
3) Add the next code in Theme Options > Theme custom CSS:

.widget_product_categories.sidebar-widget ul li a, .sidebar-widget ul li a {
    font-size: 16px !important;
    font-weight: 500;
}

http://prntscr.com/119huo9

Regards

Hello,

There is no such built-in option in our theme. You can submit a request and describe the desired result in more detail here – https://www.8theme.com/taskboard/

Regards

Hello,

Change this custom CSS code – http://prntscr.com/119g8jt to http://prntscr.com/119gng3
.content-page

Regards

Hello,

Thanks for using our theme.
Please provide temporary wp-admin access, so we can take a closer look.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

Regards