hello I have a problem with the banner shop attached video, when I change the page it is misconfigured.
Please provide temporary wp-admin access, so we can take a closer look at your settings.
sometimes you have to enter the credentials 2 times to enter
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache of browser, and check how it works then.
If this independent of plugins, provide FTP access, we will check the issue more deeply.
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