Page 1136 – 8theme.com

Forum Replies Created

Viewing 30 posts - 34,051 through 34,080 (of 68,231 total)

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Rose Tyler

Support staff

May 19, 2021 at 12:12

Hello,

Here is what I can see – http://prntscr.com/13471z4 Please clear cache of your browser and check.

Regards

#288140 Copied In reply to: size variation order

Rose Tyler

Support staff

May 19, 2021 at 12:10

Hello,

Here are screenshots from the demo – http://prntscr.com/1346wit http://prntscr.com/1346xpc , where categories and subcategories are not empty – http://prntscr.com/1346z96

Regards

#288139 Copied In reply to: Category create

Rose Tyler

Support staff

May 19, 2021 at 12:05

We can’t login – https://i.gyazo.com/f17b5af9620ed969be6297debf043402.png

Regards

#288137 Copied In reply to: Change translation 3 words (I can’t find where) and delete floating button

Rose Tyler

Support staff

May 19, 2021 at 12:03

Theme Options > Header builder > Account > Dropdown > WCAG Dropdown Color

Regards

#288136 Copied In reply to: Need Assistance – Top Bar

Rose Tyler

Support staff

May 19, 2021 at 10:31

Hello,

Theme Options > Header builder > delete Newsletter element from the Header content.

Regards

#288111 Copied In reply to: Newsletter popup

Rose Tyler

Support staff

May 19, 2021 at 10:30

Hello,

Connect to your server using FTP and remove the /wp-content/fonts/lato folder.
After that go to Theme Options > Typography, re-choose Lato font, and save settings.

Regards

#288110 Copied In reply to: Menu style isnt loading right on all pages

Rose Tyler

Support staff

May 19, 2021 at 10:01

Hello,

What browser do you use? Try to clear the browser cache on your mobile and check then. Provide us with a screenshot.

Regards

#288103 Copied In reply to: Page not showing through mobile

Rose Tyler

Support staff

May 19, 2021 at 09:39

Hello,

GTMetrix changed its testing system, and all the sites that had A, B scores get C, E or F. Try to test your site here – https://tools.pingdom.com/ , http://prntscr.com/1340szk – https://kinsta.com/blog/make-fewer-http-requests/

Regards

#288102 Copied In reply to: Problem with gtmetrix results very low

Rose Tyler

Support staff

May 19, 2021 at 09:33

Hello,

Please set the administrator role for the user. Also, provide URL of the page where we will be able to see the mentioned brands element.

Regards

#288100 Copied In reply to: Brand crousel

Rose Tyler

Support staff

May 19, 2021 at 09:30

Hello,

1) Please describe the desired result in more detail.
2) Theme Options > Speed optimization > Masonry Scripts > On.
3) There is no such possibility. You can submit a request here – https://www.8theme.com/taskboard/

Regards

#288099 Copied In reply to: Product variation

Rose Tyler

Support staff

May 19, 2021 at 09:26

Hello,

Theme Options > WooCommerce > Shop > Products style > Product Content Elements > enable the title.

Regards

#288097 Copied In reply to: Need Assistance – Products on Homepage

Rose Tyler

Support staff

May 19, 2021 at 09:23

Check now – http://prntscr.com/13405my

Regards

#288096 Copied In reply to: Need Assistance – Top Bar

Rose Tyler

Support staff

May 19, 2021 at 08:45

Provide temporary wp-admin access, please.

Regards

#288090 Copied In reply to: Need Assistance – Top Bar

Rose Tyler

Support staff

May 19, 2021 at 08:44

Hello,

1) Add content of category description into “Description after content” area, or Theme Options > WooCommerce > Shop > Shop page layout > Shop Page Banner Position > At the bottom of the page.
2) How do you want to change the scroller? Describe the desired result in more detail.

Regards

#288089 Copied In reply to: changing of item position and scroller

Rose Tyler

Support staff

May 19, 2021 at 08:30

Theme Options > Header builder > Account > WCAG Color > Custom – select White color

Regards

#288086 Copied In reply to: Need Assistance – Top Bar

Rose Tyler

Support staff

May 19, 2021 at 08:29

Hello,

Your site under maintenance mode, so we can’t check it. Please provide temporary wp-admin access.

Regards

#288085 Copied In reply to: Menu style isnt loading right on all pages

Rose Tyler

Support staff

May 19, 2021 at 08:07

Hello,

Thanks for contacting us.
Install Default demo version, like shown in this video – https://youtu.be/UAlAkvoilfk , > go to Pages > Add new > import Home yellow xstore page – https://youtu.be/wkIKN2IyEZI , then Dashboard > Settings > Reading > Your homepage displays > select the Imported Home page.

Regards

#288079 Copied In reply to: not found
Rose Tyler

Support staff

May 19, 2021 at 08:05
Hello,

Try to use the next custom CSS code:

.connect-block-element-pEkPT { background-color: black; }

Regards
#288078 Copied In reply to: Need Assistance – Top Bar
Rose Tyler

Support staff

May 19, 2021 at 08:01

Hello,

1) Please provide temporary wp-admin access.
2) Theme Options > Footer > Back to top button > disable the button

Regards

#288074 Copied In reply to: Change translation 3 words (I can’t find where) and delete floating button

Rose Tyler

Support staff

May 19, 2021 at 07:32

Hello,

Please watch this video – https://youtu.be/LgzC4iK-j6A

Regards

#288066 Copied In reply to: Size and colour swatch

Rose Tyler

Support staff

May 19, 2021 at 07:19

Hello,

You can activate the theme now.

Regards

#288064 Copied In reply to: RESET LICENSE

Rose Tyler

Support staff

May 19, 2021 at 07:11

Hello,

Thanks for using our theme.
You can activate it now.

Regards

#288063 Copied In reply to: Purchase Code Already Activated

Rose Tyler

Support staff

May 19, 2021 at 06:52

Hello,

You’re welcome!

Regards

#288062 Copied In reply to: Product look issue after last update

Rose Tyler

Support staff

May 19, 2021 at 06:52

Hello,

Theme Options > Speed Optimization > Always Load Wc-Cart-Fragments > On. Clear all cache and check how it works then.

Regards

#288061 Copied In reply to: mini cart cache issue
Rose Tyler

Support staff

May 16, 2021 at 16:05
Hello,

1) The width of the Header is taken from Theme Options > General > Site Width, or you can use custom CSS code to change it, for example, add the next code in Theme Options > Theme custom CSS > Custom CSS for desktop:

.site-header .et-container { max-width: 1150px; }

2) There is no option to make the single product page full width, but you can try to add the next custom CSS code in Custom CSS for desktop area:

.single-product .content-page{ width: 100% !important; max-width: unset !important; padding-left: 45px; padding-right: 45px; }

Regards
#287722 Copied In reply to: width header
Rose Tyler

Support staff

May 16, 2021 at 15:55

Hello,

Thanks for using our theme.
1) Please read this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
2) Theme Options > Theme custom CSS > edit this code – http://prntscr.com/1301cx7

Regards

#287721 Copied In reply to: Understanding the File Generator

Rose Tyler

Support staff

May 16, 2021 at 15:13

Hello,

We do not provide purchase codes for plugins – https://www.8theme.com/documentation/xstore/plugins/activation-and-purchase-codes/
Install plugins via XStore > Plugins Installed, and update – https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

#287719 Copied In reply to: How to Activate premium plugins which comes with XStore?

Rose Tyler

Support staff

May 16, 2021 at 15:11

Under-constructions-coming page you can find in Dashboard > Pages. Also, I’ve saved it as a template – http://prntscr.com/12zzqlk
If you want to remove unrequited elements from page (like Header and Footer) use our Blank template – https://www.8theme.com/documentation/xstore/theme-installation/blank-page/ http://prntscr.com/12zzti6

Regards

#287718 Copied In reply to: Import page error

Rose Tyler

Support staff

May 16, 2021 at 15:04

Hello,

Could you provide temporary wp-admin access?

Regards

#287714 Copied In reply to: width header

Rose Tyler

Support staff

May 16, 2021 at 13:06

Hello,

Thanks for contacting us.
Is this screenshot from our demo or from your site with the demo imported? WPBakery or Elementor version? What browser?

Regards

#287708 Copied In reply to: Issue with Home niche-market
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Viewing 34,080 results - 34,051 through 34,080 (of 68,231 total)

Viewing 30 posts - 34,051 through 34,080 (of 68,231 total)

← 1 2 3 … 1,135 1,136 1,137 … 2,273 2,274 2,275 →

Forum Replies Created

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