Replies by Rose Tyler | 8theme forum

Forum Replies Created

Viewing 30 posts - 34,021 through 34,050 (of 68,187 total)

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Rose Tyler

Support staff

May 19, 2021 at 09:30

Hello,

1) Please describe the desired result in more detail.
2) Theme Options > Speed optimization > Masonry Scripts > On.
3) There is no such possibility. You can submit a request here – https://www.8theme.com/taskboard/

Regards

#288099 Copied In reply to: Product variation

Rose Tyler

Support staff

May 19, 2021 at 09:26

Hello,

Theme Options > WooCommerce > Shop > Products style > Product Content Elements > enable the title.

Regards

#288097 Copied In reply to: Need Assistance – Products on Homepage

Rose Tyler

Support staff

May 19, 2021 at 09:23

Check now – http://prntscr.com/13405my

Regards

#288096 Copied In reply to: Need Assistance – Top Bar

Rose Tyler

Support staff

May 19, 2021 at 08:45

Provide temporary wp-admin access, please.

Regards

#288090 Copied In reply to: Need Assistance – Top Bar

Rose Tyler

Support staff

May 19, 2021 at 08:44

Hello,

1) Add content of category description into “Description after content” area, or Theme Options > WooCommerce > Shop > Shop page layout > Shop Page Banner Position > At the bottom of the page.
2) How do you want to change the scroller? Describe the desired result in more detail.

Regards

#288089 Copied In reply to: changing of item position and scroller

Rose Tyler

Support staff

May 19, 2021 at 08:30

Theme Options > Header builder > Account > WCAG Color > Custom – select White color

Regards

#288086 Copied In reply to: Need Assistance – Top Bar

Rose Tyler

Support staff

May 19, 2021 at 08:29

Hello,

Your site under maintenance mode, so we can’t check it. Please provide temporary wp-admin access.

Regards

#288085 Copied In reply to: Menu style isnt loading right on all pages

Rose Tyler

Support staff

May 19, 2021 at 08:07

Hello,

Thanks for contacting us.
Install Default demo version, like shown in this video – https://youtu.be/UAlAkvoilfk , > go to Pages > Add new > import Home yellow xstore page – https://youtu.be/wkIKN2IyEZI , then Dashboard > Settings > Reading > Your homepage displays > select the Imported Home page.

Regards

#288079 Copied In reply to: not found
Rose Tyler

Support staff

May 19, 2021 at 08:05
Hello,

Try to use the next custom CSS code:

.connect-block-element-pEkPT { background-color: black; }

Regards
#288078 Copied In reply to: Need Assistance – Top Bar
Rose Tyler

Support staff

May 19, 2021 at 08:01

Hello,

1) Please provide temporary wp-admin access.
2) Theme Options > Footer > Back to top button > disable the button

Regards

#288074 Copied In reply to: Change translation 3 words (I can’t find where) and delete floating button

Rose Tyler

Support staff

May 19, 2021 at 07:32

Hello,

Please watch this video – https://youtu.be/LgzC4iK-j6A

Regards

#288066 Copied In reply to: Size and colour swatch

Rose Tyler

Support staff

May 19, 2021 at 07:19

Hello,

You can activate the theme now.

Regards

#288064 Copied In reply to: RESET LICENSE

Rose Tyler

Support staff

May 19, 2021 at 07:11

Hello,

Thanks for using our theme.
You can activate it now.

Regards

#288063 Copied In reply to: Purchase Code Already Activated

Rose Tyler

Support staff

May 19, 2021 at 06:52

Hello,

You’re welcome!

Regards

#288062 Copied In reply to: Product look issue after last update

Rose Tyler

Support staff

May 19, 2021 at 06:52

Hello,

Theme Options > Speed Optimization > Always Load Wc-Cart-Fragments > On. Clear all cache and check how it works then.

Regards

#288061 Copied In reply to: mini cart cache issue
Rose Tyler

Support staff

May 16, 2021 at 16:05
Hello,

1) The width of the Header is taken from Theme Options > General > Site Width, or you can use custom CSS code to change it, for example, add the next code in Theme Options > Theme custom CSS > Custom CSS for desktop:

.site-header .et-container { max-width: 1150px; }

2) There is no option to make the single product page full width, but you can try to add the next custom CSS code in Custom CSS for desktop area:

.single-product .content-page{ width: 100% !important; max-width: unset !important; padding-left: 45px; padding-right: 45px; }

Regards
#287722 Copied In reply to: width header
Rose Tyler

Support staff

May 16, 2021 at 15:55

Hello,

Thanks for using our theme.
1) Please read this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
2) Theme Options > Theme custom CSS > edit this code – http://prntscr.com/1301cx7

Regards

#287721 Copied In reply to: Understanding the File Generator

Rose Tyler

Support staff

May 16, 2021 at 15:13

Hello,

We do not provide purchase codes for plugins – https://www.8theme.com/documentation/xstore/plugins/activation-and-purchase-codes/
Install plugins via XStore > Plugins Installed, and update – https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

#287719 Copied In reply to: How to Activate premium plugins which comes with XStore?

Rose Tyler

Support staff

May 16, 2021 at 15:11

Under-constructions-coming page you can find in Dashboard > Pages. Also, I’ve saved it as a template – http://prntscr.com/12zzqlk
If you want to remove unrequited elements from page (like Header and Footer) use our Blank template – https://www.8theme.com/documentation/xstore/theme-installation/blank-page/ http://prntscr.com/12zzti6

Regards

#287718 Copied In reply to: Import page error

Rose Tyler

Support staff

May 16, 2021 at 15:04

Hello,

Could you provide temporary wp-admin access?

Regards

#287714 Copied In reply to: width header

Rose Tyler

Support staff

May 16, 2021 at 13:06

Hello,

Thanks for contacting us.
Is this screenshot from our demo or from your site with the demo imported? WPBakery or Elementor version? What browser?

Regards

#287708 Copied In reply to: Issue with Home niche-market

Rose Tyler

Support staff

May 16, 2021 at 11:59

If I set coming soon page as homepage anybody can search from url like website/blog etc.

– yes, to prevent this, use an additional plugin.

If I install this plugin can i import coming soon page slide revolution.

– these plugins are 3rd party, which meant they don’t come bundled with our theme, so check available settings by yourself, I can’t guide you, sorry.

Regards

#287704 Copied In reply to: Coming Soon Mode

Rose Tyler

Support staff

May 16, 2021 at 11:56

Hello,

Have you cleared all cache?
Provide temporary wp-admin access and screenshots of the problem.

Regards

#287703 Copied In reply to: I made changes on elementor but changes are not reflecting on website

Rose Tyler

Support staff

May 16, 2021 at 11:54

Hello,

Thanks for contacting us.
Theme Options > Header builder > Multiple headers > edit header for the Home page. For example – http://prntscr.com/tn1ar9 + https://youtu.be/BpeXfzNwkOc

Regards

#287702 Copied In reply to: i made changes to the front page of my store but the changes are not reflecting

Rose Tyler

Support staff

May 16, 2021 at 10:45

https://prnt.sc/12yelhs – go to Edit page > Column settings > change this – http://prntscr.com/12zqgar to – http://prntscr.com/12zqh4k , for all mentioned columns.

cart reload at my end can you tell me fix for it

– provide temporary FTP access, and I will send this question to our technicians. Contact your hosting provider to get FTP host, FTP username and FTP pass.

Regards

#287696 Copied In reply to: Color of progress in go to top button

Rose Tyler

Support staff

May 16, 2021 at 10:40

Hello,

Theme options > Footer > Back to top button

Regards

#287695 Copied In reply to: creating a back to top button

Rose Tyler

Support staff

May 16, 2021 at 10:39

Hello,

We don’t have the option to enabled Maintenance/coming soon mode. Use plugin for these purposes.
https://wordpress.org/plugins/maintenance/
https://wordpress.org/plugins/wp-maintenance-mode/
https://wordpress.org/plugins/coming-soon-page/
Or you can import one of our Coming soon pages and set it as the home page – Settings > Reading > set as the front page.

Regards

#287694 Copied In reply to: Coming Soon Mode

Rose Tyler

Support staff

May 16, 2021 at 10:12

Click on the shortcode of the countdown and edit it – http://prntscr.com/12zpdvw , edit style here – http://prntscr.com/12zpel0

Regards

#287690 Copied In reply to: How to install templete

Rose Tyler

Support staff

May 16, 2021 at 09:42

Here is what I can see on your site – https://gyazo.com/0f4ad59cd7ce2743a1e1639c8e170af2 Clear cache and check one more time.

How to edit the name and change the time in slider.

– edit slider content – http://prntscr.com/12zocyf > http://prntscr.com/12zodkn

Regards

#287687 Copied In reply to: How to install templete

Rose Tyler

Support staff

May 16, 2021 at 08:28

1) Apperance > Widgets > Header banner area
2) Clear cache and check one more time – http://prntscr.com/12zlwgf , to edit the content go to Slider revolution > edit the slider.

Regards

#287685 Copied In reply to: How to install templete
← 1 2 3 … 1,134 1,135 1,136 … 2,271 2,272 2,273 →

34,021–34,050 of 68,187 posts

Viewing 30 posts - 34,021 through 34,050 (of 68,187 total)

← 1 2 3 … 1,134 1,135 1,136 … 2,271 2,272 2,273 →

Forum Replies Created

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