Replies by Rose Tyler | 8theme forum

Forum Replies Created

Viewing 30 posts - 33,991 through 34,020 (of 68,187 total)

← 1 2 3 … 1,133 1,134 1,135 … 2,271 2,272 2,273 →

Rose Tyler

Support staff

May 20, 2021 at 09:08

Hello,

Theme Options > Mobile panel > More togle item > uncheck Animation dot

Regards

#288283 Copied In reply to: Mobile And Tablets

Rose Tyler

Support staff

May 20, 2021 at 08:53

You’re welcome!

Regards

#288279 Copied In reply to: How To Edit Default Footer Content

Rose Tyler

Support staff

May 20, 2021 at 08:45

Hello,

The code was already on your site, you just need to add !important;
About the place of the code, the correct one is Theme Options > Theme custom CSS > Custom CSS for desktop, or style.css file of your child theme.

Regards

#288275 Copied In reply to: Mega Menu Not Working Since Update

Rose Tyler

Support staff

May 20, 2021 at 08:42

Hello,

Thanks for contacting us.
Enable Elementor for static blocks – https://prnt.sc/v3u44z , then edit the content of the Footer static block using Elementor.

Regards

#288273 Copied In reply to: How To Edit Default Footer Content

Rose Tyler

Support staff

May 20, 2021 at 08:35

Hello,

You’re welcome!

Regards

#288270 Copied In reply to: Website performance issue

Rose Tyler

Support staff

May 20, 2021 at 08:27

Hi,

We can’t connect still – https://prnt.sc/135psez Is there any restriction by IP or something else?

Regards

#288268 Copied In reply to: min/max Woocommerce Quantities shop page

Rose Tyler

Support staff

May 20, 2021 at 08:14

Hello,

You’re welcome!

Regards

#288266 Copied In reply to: Buy Now Button
Rose Tyler

Support staff

May 20, 2021 at 08:04
Hello,

You are using Single Product Builder, so the “Product layout” from the [8theme] Product Options section can’t be applied.
Try to add the next code in Theme Options > Theme custom CSS > Custom CSS for desctop:

.postid-7466 .component .details, .single-product .composite_navigation_inner { max-width: 410px; }

Regards
#288265 Copied In reply to: Trouble Changing Product Layout
Rose Tyler

Support staff

May 20, 2021 at 07:41
Hello,

It is because the Sticky header enabled. Try to add the next code in Theme Options > Theme Custom CSS > Custom CSS for desctop:

.sticky-sidebar-loaded .sticky-sidebar.is_stuck { top: 180px !important; }

Regards
#288264 Copied In reply to: Shop sticky sidebar appearance fix
Rose Tyler

Support staff

May 20, 2021 at 07:27

I can see 2 translation of the theme (should be only 1 to prevent a conflict), both into incorrect folders – http://prntscr.com/135mxzf
Rename .po .mo files of the theme to xstore-es_ES.po, xstore-es_ES.mo and place them into /wp-content/languages/themes/ folder via FTP.
Then click on Sync – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ , find and translate mentioned strings.

Regards

#288263 Copied In reply to: Change translation 3 words (I can’t find where) and delete floating button

Rose Tyler

Support staff

May 20, 2021 at 07:05

Hello,

Change type of product from variable to simple – http://prntscr.com/135m2mb
https://docs.woocommerce.com/document/managing-products/

Regards

#288261 Copied In reply to: How to delete the option button, I don’t want to keep it

Rose Tyler

Support staff

May 20, 2021 at 07:03

This one http://prntscr.com/135lwiq ? Theme Options > Header builder > delete Newsletter element from the Header content, for example, – https://i.gyazo.com/83dd3cab0d0669485a832ab274f98824.gif

Regards

#288260 Copied In reply to: Newsletter popup

Rose Tyler

Support staff

May 20, 2021 at 07:00

Hello,

Check translation of XStore Core plugin, or provide temporary wp-admin access.

Regards

#288259 Copied In reply to: Impossible to translate

Rose Tyler

Support staff

May 20, 2021 at 06:58

Hello,

I can’t log in to your site – http://prntscr.com/135ln8c
Theme Options > Theme custom CSS change this code – http://prntscr.com/135logo to http://prntscr.com/135lppt

Regards

#288258 Copied In reply to: Mega Menu Not Working Since Update

Rose Tyler

Support staff

May 19, 2021 at 14:59

Please set the administrator role for the user.

Regards

#288182 Copied In reply to: Change translation 3 words (I can’t find where) and delete floating button

Rose Tyler

Support staff

May 19, 2021 at 13:39

Check settings of Categories widget in Appearance > Widgets > Shop sidebar.
Also, settings in Theme Options > WooCommerce > Shop > Shop page Filters

Regards

#288168 Copied In reply to: Lost the shop sidebar on mobile

Rose Tyler

Support staff

May 19, 2021 at 13:37

Hello,

Check our demo – https://xstore.8theme.com/demos/2/niche-market02/ it is the same. You can change the displaying via settings of Products element > Product Content effect

Regards

#288167 Copied In reply to: Add to cart icon disappeared

Rose Tyler

Support staff

May 19, 2021 at 13:33

I’ve checked Brands in your Footer static block and it works fine. Do you want to show more than 30 brands or what? Please describe the request in more detail.
There is no possibility to show more than 30 brands, right now, but you can submit a request here – https://www.8theme.com/taskboard/

Regards

#288164 Copied In reply to: Brand crousel

Rose Tyler

Support staff

May 19, 2021 at 13:10

Hello,

Yes, there is no option to show less. You can submit a request here – https://www.8theme.com/taskboard/

Regards

#288158 Copied In reply to: All Departments

Rose Tyler

Support staff

May 19, 2021 at 12:56

You’re welcome!
Theme Options > Header builder > All departments > More Items Link

Regards

#288156 Copied In reply to: All Departments
Rose Tyler

Support staff

May 19, 2021 at 12:41
Hello,

Add the next code in Theme Options > Theme custom CSS > Custom CSS for desctop:

.secondary-menu-wrapper .menu > li > a { padding-top: 5px; padding-bottom: 5px; }

Regards
#288148 Copied In reply to: All Departments
Rose Tyler

Support staff

May 19, 2021 at 12:12

Hello,

Here is what I can see – http://prntscr.com/13471z4 Please clear cache of your browser and check.

Regards

#288140 Copied In reply to: size variation order

Rose Tyler

Support staff

May 19, 2021 at 12:10

Hello,

Here are screenshots from the demo – http://prntscr.com/1346wit http://prntscr.com/1346xpc , where categories and subcategories are not empty – http://prntscr.com/1346z96

Regards

#288139 Copied In reply to: Category create

Rose Tyler

Support staff

May 19, 2021 at 12:05

We can’t login – https://i.gyazo.com/f17b5af9620ed969be6297debf043402.png

Regards

#288137 Copied In reply to: Change translation 3 words (I can’t find where) and delete floating button

Rose Tyler

Support staff

May 19, 2021 at 12:03

Theme Options > Header builder > Account > Dropdown > WCAG Dropdown Color

Regards

#288136 Copied In reply to: Need Assistance – Top Bar

Rose Tyler

Support staff

May 19, 2021 at 10:31

Hello,

Theme Options > Header builder > delete Newsletter element from the Header content.

Regards

#288111 Copied In reply to: Newsletter popup

Rose Tyler

Support staff

May 19, 2021 at 10:30

Hello,

Connect to your server using FTP and remove the /wp-content/fonts/lato folder.
After that go to Theme Options > Typography, re-choose Lato font, and save settings.

Regards

#288110 Copied In reply to: Menu style isnt loading right on all pages

Rose Tyler

Support staff

May 19, 2021 at 10:01

Hello,

What browser do you use? Try to clear the browser cache on your mobile and check then. Provide us with a screenshot.

Regards

#288103 Copied In reply to: Page not showing through mobile

Rose Tyler

Support staff

May 19, 2021 at 09:39

Hello,

GTMetrix changed its testing system, and all the sites that had A, B scores get C, E or F. Try to test your site here – https://tools.pingdom.com/ , http://prntscr.com/1340szk – https://kinsta.com/blog/make-fewer-http-requests/

Regards

#288102 Copied In reply to: Problem with gtmetrix results very low

Rose Tyler

Support staff

May 19, 2021 at 09:33

Hello,

Please set the administrator role for the user. Also, provide URL of the page where we will be able to see the mentioned brands element.

Regards

#288100 Copied In reply to: Brand crousel
← 1 2 3 … 1,133 1,134 1,135 … 2,271 2,272 2,273 →

33,991–34,020 of 68,187 posts

Viewing 30 posts - 33,991 through 34,020 (of 68,187 total)

← 1 2 3 … 1,133 1,134 1,135 … 2,271 2,272 2,273 →

Forum Replies Created

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