Replies by Rose Tyler | 8theme forum

Forum Replies Created

Viewing 30 posts - 33,061 through 33,090 (of 68,187 total)

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Rose Tyler

Support staff

July 2, 2021 at 14:50

Hello,

Edit page > [8theme] Layout options > Breadcrumbs Style > Disable

Regards

#292870 Copied In reply to: Breadcrumbs

Rose Tyler

Support staff

July 2, 2021 at 14:32

Hello,

1/ Check now.
2/ https://gyazo.com/60e98d18ffacbba52e4fc503dbbf3fed

Regards

#292865 Copied In reply to: Header Customization

Rose Tyler

Support staff

July 2, 2021 at 14:01

By default, there is no such possibility. You can submit a request here – https://www.8theme.com/taskboard/

Regards

#292853 Copied In reply to: Product Title

Rose Tyler

Support staff

July 2, 2021 at 13:54

Hello,

Please read this article – https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Once new versions of plugins will be available officially for download on codecanyon, they will be updated on our site too – https://www.8theme.com/downloads/ and in the Plugin Installer.

Regards

#292851 Copied In reply to: The Plugin of File Bird and QForms are not getting Update
Rose Tyler

Support staff

July 2, 2021 at 13:44
Hello,

Try to use the next custom CSS code:

.content-product .vc_col-sm-12.vc_gitem-col.vc_gitem-col-align- { padding: 0px; }

Regards
#292848 Copied In reply to: Product grid space between elements
Rose Tyler

Support staff

July 2, 2021 at 12:46

Hello,

Disable “Move Product Name In Breadcrumbs” via Theme Options

Regards

#292842 Copied In reply to: Product Title

Rose Tyler

Support staff

July 2, 2021 at 12:38

Hello,

Thank you for using XStore.
The problem with Button in the Header builder will be fixed in the next update of the theme.
About Request a Quote, provide URL and temporary wp-admin access, via the Private Content area, so we can take a closer look.

Regards

#292840 Copied In reply to: Button not working

Rose Tyler

Support staff

July 2, 2021 at 12:27

Hello,

Do you have the mentioned issue with the Storefront theme? Please, check how it works when the Storefront theme is activated.

Regards

#292837 Copied In reply to: Germany, France and Malta Shipping calculation not working

Rose Tyler

Support staff

July 2, 2021 at 12:09

Hello,

As I can see, it works fine. You need to clear cache – https://gyazo.com/5e662a9a0fae19752afb59dac469f9cb

Regards

#292834 Copied In reply to: WHAT IS THIS ERROR ? PLEASE HELP ME
Rose Tyler

Support staff

July 2, 2021 at 12:08
Enable Elementor for static blocks, then edit Footer block using Elementor > Icon Box element > select icon > XStore Icons
or use Text element > Text tab – https://gyazo.com/1a99713cf11e4d168dc653bce252e301

Join our 55,000+ happy customers and start experiencing e-commerce design as it should be. Simple. East 21st Street / 304 New York Email: youremail@site.com Phone: +1 408 996 1010

Regards
#292833 Copied In reply to: use xstore icon
Rose Tyler

Support staff

July 2, 2021 at 11:04

Clear cache and check now.

Regards

#292823 Copied In reply to: Header Customization

Rose Tyler

Support staff

July 2, 2021 at 10:58

Hello,

Do you use WPBaket or Elementor to create the Footer?

Regards

#292821 Copied In reply to: use xstore icon
Rose Tyler

Support staff

July 2, 2021 at 10:30
Hello,

Add the next code in Theme Options > Theme custom CSS:

.et-toggle-mob-sidebars-inner .et-toggle .et_b-icon { display: none; } .et-toggle-mob-sidebars-inner .et-toggle:after { content: "Show Sidebar"; font-size: 11px; padding: 5px 10px; }

Regards
#292813 Copied In reply to: Sidebar on Mobile button
Rose Tyler

Support staff

July 2, 2021 at 10:27

Hello,

By default, there is no such option. You can submit a request here – https://www.8theme.com/taskboard/

Regards

#292812 Copied In reply to: Social Icons color in header.

Rose Tyler

Support staff

July 2, 2021 at 10:24

Hello,

You’re welcome!

Regards

#292810 Copied In reply to: Urgent please: I have renamed the theme

Rose Tyler

Support staff

July 2, 2021 at 09:54

Hello,

As I can see, it works fine on your site. You just need to clear cache.

Regards

#292801 Copied In reply to: Header menu issue after update

Rose Tyler

Support staff

July 2, 2021 at 09:36

Hello,

Check credentials – https://gyazo.com/cc1bddf798eb8ae5798312f40c164898
1/ Go to Theme Options > Header builder
https://www.youtube.com/watch?v=RbdKjQrFnO4&list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG
– just delete elements from the top and main header areas
– yes, just move the Socials element into the desired place
– delete element from the header content
2/
– will be removed once you delete the element from the header content
– check the settings of these elements in the header builder

Regards

#292797 Copied In reply to: Header Customization

Rose Tyler

Support staff

July 2, 2021 at 09:31

Hello,

Describe the problem in more detail, provide a video, please. What browser do you use?

Regards

#292796 Copied In reply to: Single Product Page

Rose Tyler

Support staff

July 2, 2021 at 09:08

Hello,

Please check credentials – https://gyazo.com/d6e848cc9d107c51a3f5f156ccf2d19a

Regards

#292789 Copied In reply to: Product grid space between elements

Rose Tyler

Support staff

July 2, 2021 at 09:03

Hello,

Have you changed wp-admin access? I can’t log in – https://gyazo.com/74552850881df326a48e62008e76a0fd
Clear the cache of your mobile browser and check then. Here is what I can see – https://gyazo.com/ef38ae7ed9e88c63fab802af53754544

Regards

#292788 Copied In reply to: Problem with Single Product Builder
Rose Tyler

Support staff

July 2, 2021 at 08:30
Hello,

Add this code in Theme Options > Theme custom CSS > Custom CSS for mobile:

.menu-element.horizontal .menu > li { width: 100%; }

Regards
#292786 Copied In reply to: mobile footer meniu (Info utile) align to left
Rose Tyler

Support staff

July 2, 2021 at 08:06

Hello,

1) Theme Options > Header builder > Cart > Show Linked Products (Off-Canvas) and Linked Products Type
https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/
2) XStore > Sales Booster > Fake Sale Popup

Regards

#292785 Copied In reply to: Some features

Rose Tyler

Support staff

July 2, 2021 at 07:57

Theme Options > WooCommerce > Single Product Builder > delete Sizing guide element from the page content

Regards

#292784 Copied In reply to: Hide sizing guide icon when size guide is removed

Rose Tyler

Support staff

July 2, 2021 at 07:33

Hello,

As I can see, you are using Elementor, so set the Line-height in global settings of Elementor also – https://elementor.com/help/global-fonts/
About thank you page, check how it works when a default theme is activated. Provide us with screenshots and URL, for example – https://xstore.8theme.com/elementor/checkout/order-received/6511/?key=wc_order_nk5BDEuZ8g8A3

Regards

#292783 Copied In reply to: Global line height

Rose Tyler

Support staff

July 2, 2021 at 07:17

Hello,

Please try the solution from this topic – https://www.8theme.com/topic/the-package-could-not-be-installed-pclzip_err_bad_format-10-unable-to-find-2/#post-273465

Regards

#292782 Copied In reply to: An error occurred while updating XStore: The package could not be installed. PCL

Rose Tyler

Support staff

July 2, 2021 at 07:16

Hello,

Theme Options > HEader builder > Search > Product Categories

Regards

#292781 Copied In reply to: Search options

Rose Tyler

Support staff

July 2, 2021 at 07:14

Hello,

Go to Theme Options > click on Publish, or provide URL + temporary wp-admin access, so we can take a closer look.
What version of the theme was used before the update?

Regards

#292780 Copied In reply to: Header and slider layout issue after the update

Rose Tyler

Support staff

July 2, 2021 at 07:12

Hello,

Theme Options > click on Publish. Clear cache and check now.

Regards

#292779 Copied In reply to: Urgent please: I have renamed the theme

Rose Tyler

Support staff

July 2, 2021 at 07:10

Hello,

You can activate Off-Canvas sidebar https://gyazo.com/33c77093d569e13ce2439aee723ca03e in Theme Options > WooCommerce > Shop > Shop page layout > Sidebar Position For Mobile

Regards

#292778 Copied In reply to: Sidebar on Mobile button

Rose Tyler

Support staff

July 2, 2021 at 07:07

Hello,

XStore > Progress Bar

Regards

#292777 Copied In reply to: free shipping option
← 1 2 3 … 1,102 1,103 1,104 … 2,271 2,272 2,273 →

33,061–33,090 of 68,187 posts

Viewing 30 posts - 33,061 through 33,090 (of 68,187 total)

← 1 2 3 … 1,102 1,103 1,104 … 2,271 2,272 2,273 →

Forum Replies Created

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