Hello, Tarique,

There are no default settings for this in the Elementor plugin, as shown in the screenshot: https://prnt.sc/EwrPPbrdcu4t
Therefore, in specific cases where this is required, you may use custom CSS code https://prnt.sc/BsZjATUbzAgP or hide/show elements depending on the device https://prnt.sc/GoM0LeXeodzJ https://prnt.sc/0NsYxox2uGSC However, please avoid overusing this method, as even though elements may not be visible, they are still loaded, which can affect the page’s loading speed.

Best Regards,
8Theme’s Team

Hello, WebConcreet,

Thank you for reaching out to us.

We have reviewed the issue you mentioned regarding the double logo on the shopping cart and checkout pages. Please apply patches to solve it – https://www.8theme.com/documentation/xstore/xstore-features/how-to-use-xstore-patcher/

The header on the Home page can be edited via Header builder with Elementor – https://www.8theme.com/documentation/xstore/xstore-builders/new-xstore-header-builder-with-elementor/

About the header of the Cart page, you can disable the Advanced layout via Theme Options > WooCommerce > Cart/Checkout layout.

Best Regards,
8Theme’s Team

Hello, Tarique,

Could you please clarify for which specific element you would like to have different colors depending on the device?

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

1/ Please record a video of the problem for a better understanding. Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.

2/ Your site is under maintenance mode, so we can’t check your it.
Could you please provide temporary wp-admin access?

Best Regards,
8Theme’s Team

Hello, Darren62,

We’ve edited the single product page template for you https://prnt.sc/V4iPU7kHTiY- and added the Waitlist element https://prnt.sc/KzVQHqjE_nEX
Please check the result.

Best regards,
8Theme’s Team

Hello, Tarique,

We would like to inform you that XStore offers a Font Uploader feature, which can be accessed via **XStore > Custom Fonts** https://prnt.sc/e4gJo2labPNo Once you have uploaded your desired font, you will be able to select it through the **Theme Options**. For your reference, here is a screenshot – https://prnt.sc/r-PrHJywyjRI

Best Regards,
8Theme’s Team

Hello, Tarique,

Header Builder > Main menu > Content zoom (%).

Best Regards,
8Theme’s Team

Hello, GBDesignStudio,

Thank you for reaching out to us.

Please try to edit these settings – https://prnt.sc/fPF-E3K-9GmY

Best regards,
8Theme’s Team

Hello, Alberto,

Thank you for reaching out to us.

Could you provide temporary wp-admin and FTP access? We will check what can be done to help you.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team.

Hello, Ralf E,

Yes, you can certainly use the Polylang plugin with our theme. We have several clients who have successfully integrated this plugin with our theme. To ensure a smooth integration, we recommend reviewing the documentation provided by the plugin’s author and possibly watching some tutorial videos on YouTube.

In general, the Polylang plugin should work with our theme just as it would with any other theme.

Additionally, please read this article – https://colorlib.com/wp/wordpress-multilingual-plugins/ – not all plugins are paid, you can use one of the free plugins (qTranslate(free), or Polylang(free with paid extra options).

Best Regards,
8Theme’s Team

Hello, Canv,

Thank you for reaching out to us.

We noticed that your website is currently in maintenance mode, which prevents us from viewing the exact demo version that has been imported.

In fact, removing the element is not mandatory, and you can continue using it if you prefer not to spend time replacing it. However, if you do wish to remove one element and add or configure another, this can certainly be done. The procedure may vary depending on whether you are using the Elementor or Bakery plugin.

If you need further assistance, please feel free to let us know.

Best Regards,
8Theme’s Team

Hello, KSP ELECTRONICS,

Thank you for reaching out to us.

From your screenshot, it appears that you attempted to upload the theme archive in the plugins section. We have now completed the correct installation for you (Appearance > Themes). Kindly check and confirm if everything is working as expected.

Best regards,
8Theme’s Team

Hello, Ankit Khandelwal,

1/ In this case, replace this code:

.category-grid.valign-bottom .categories-mask {
    padding: 5px;
}

by

.category-grid.valign-bottom .categories-mask {
    padding: 5px;
    width: 50%;
    right: unset;
    left: 25%;
    border-radius: 10px;
}

to get https://prnt.sc/P4FFchzrhfT3

2/ Hover background color can be changed here – https://prnt.sc/r7IKzp84UsVP

Best Regards,
8Theme’s Team

Hello, Mecenas666,

Theme update affects parent theme.

If you rename the parent theme folder then you can’t automatically update the theme. We recommend not changing the parent theme folder name, use the default one. Child theme name could be any you need. Read more – https://www.8theme.com/topic/rename-xstore-theme-folder-from-wp-content/ https://www.8theme.com/topic/failed-to-update-the-update/ https://www.8theme.com/topic/error-importing-demo-default-3-grocery-market/

Additionally, please read this article – https://www.8theme.com/documentation/docs/white-label-branding-plugin/

Best Regards,
8Theme’s Team

Hello, Albaghlisponge,

Thank you for reaching out to us.

We understand that you are experiencing an issue with the translation of product status terms after adding the “Order Tracker for WooCommerce” plugin, despite having translated them using WPML.

Have you tried to contact support of Order Tracker for WooCommerce or WPML plugins?

Do you have the same issue when another theme, not XStore, is activated on your site?

At first glance, it appears that this issue is related to the use of a third-party plugin and is not directly connected to the theme itself. As the theme authors, we may have limited ability to assist in this case. Therefore, we recommend contacting the plugin’s support team for further assistance.

Best Regards,
8Theme’s Team