Page 1089 – 8theme.com

Forum Replies Created

Viewing 30 posts - 32,641 through 32,670 (of 68,231 total)

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Rose Tyler

Support staff

July 31, 2021 at 08:15

Hello,

Thanks for using our theme.
We can’t see your screenshot, unfortunately.
Please provide URL of your product.

Regards

#297086 Copied In reply to: Add to cart quantity removal or fix

Rose Tyler

Support staff

July 31, 2021 at 08:12

Hello,

Theme options > Styling > Dark Version > On
if this is not what you are looking for, describe the desired result in more detail/provide a screenshot.

Regards

#297085 Copied In reply to: Turn on Dark mode switch

Rose Tyler

Support staff

July 31, 2021 at 08:10

Hello,

Enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.

Regards

#297084 Copied In reply to: My pages are white
Rose Tyler

Support staff

July 31, 2021 at 07:54
Hello @G,

1/ Do you have a server cache or CDN? Make sure that all cache is cleared.
2/ Go to Product page > Reviews tab > post review
3/ You added the same text in settings of product – Description and Short description – https://gyazo.com/2237fc534a065ffd0e0e15038f026b8b So edit this content, or use code to remove Description tab – https://docs.woocommerce.com/document/editing-product-data-tabs/ , or custom CSS code to disable the short description –

.single-product .woocommerce-product-details__short-description { display: none; }

Regards
#297080 Copied In reply to: how to remove product review?
Rose Tyler

Support staff

July 31, 2021 at 07:39

Hello,

https://gyazo.com/ff1933ec8e7a4ad615c506d609b16518 > https://gyazo.com/397acfc4c8427eb5077770497d96363d

Regards

#297079 Copied In reply to: Product short description HTML

Rose Tyler

Support staff

July 31, 2021 at 07:35

Здраствуйте!

К сожалению, мы не видим ваш скриншот. Попробуйте использовать инструменты Gayzo или Lightshot для создания снимков экрана и поделиться ими.

С Уважением

#297078 Copied In reply to: Сarousel

Rose Tyler

Support staff

July 31, 2021 at 07:33

Hello,

Thanks for using our theme.
I’ve checked your site and see images – https://gyazo.com/7d1a3f9789536db4eb1ff80a5b84f71d When you close the editor and check frontend is it fine for you?
Provide temporary wp-admin access, so we can take a closer look.

Regards

#297077 Copied In reply to: problem in changing photos

Rose Tyler

Support staff

July 31, 2021 at 07:03

Hello,

You’re welcome!

Regards

#297075 Copied In reply to: another bug after update

Rose Tyler

Support staff

July 31, 2021 at 06:58

Hello,

You’re welcome!

Regards

#297073 Copied In reply to: How to insert the DEMO of Product Tab

Rose Tyler

Support staff

July 30, 2021 at 16:04

You’re welcome!
Еhe problem was related to connecting masonry scripts on the Shop page.
The fix will be included in the next theme update also.

Regards

#296983 Copied In reply to: Sticky siderbar not working after update

Rose Tyler

Support staff

July 30, 2021 at 15:39

Hello,

If you want to disable the AMP version, go to Plugins and disable XStore AMP, then clear cache of your browser on mobile and check.

Regards

#296978 Copied In reply to: Off amp version

Rose Tyler

Support staff

July 30, 2021 at 15:20

You’re welcome!

Regards

#296966 Copied In reply to: Categories menu in page changed layout

Rose Tyler

Support staff

July 30, 2021 at 15:20

Hello,

Thanks for the reply.
We need wp-admin access also. Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

Regards

#296965 Copied In reply to: Off amp version

Rose Tyler

Support staff

July 30, 2021 at 15:18

Hello,

Please clear cache and check now.

Regards

#296964 Copied In reply to: another bug after update

Rose Tyler

Support staff

July 30, 2021 at 15:17

Hello,

It requests additional customization in files, which is not included in our basic support.
You can submit a request here – https://www.8theme.com/taskboard/

Regards

#296961 Copied In reply to: Change the link of my account

Rose Tyler

Support staff

July 30, 2021 at 14:24

Hello,

Edit product > [8theme] Product Options > Primary category

Regards

#296950 Copied In reply to: Wrong Product Category Displayed on Products

Rose Tyler

Support staff

July 30, 2021 at 14:18

I’ve added custom CSS code https://gyazo.com/b6398fcafa57047a1e470a69ec327088

Regards

#296948 Copied In reply to: How to insert the DEMO of Product Tab

Rose Tyler

Support staff

July 30, 2021 at 14:05

Hello,

Please check now

Regards

#296947 Copied In reply to: Categories menu in page changed layout

Rose Tyler

Support staff

July 30, 2021 at 13:16

1/ Check now
2/ For products in these tabs or for all products on the site?

Regards

#296939 Copied In reply to: How to insert the DEMO of Product Tab

Rose Tyler

Support staff

July 30, 2021 at 13:09

Hello,

Theme Options > General > Enable Old Widgets Panel, then go to Appearance > Widgets > check content of Prefooter area.

Regards

#296937 Copied In reply to: sidebar widget with tags has randomly appeared

Rose Tyler

Support staff

July 30, 2021 at 12:38

Hello,

When Sve u jednom SEO plugin is disabled, banners work fine. Please check the settings of the plugin or contact support of the plugin.

Regards

#296928 Copied In reply to: Banner with mask issue and woo products

Rose Tyler

Support staff

July 30, 2021 at 12:26

Hello,

Thanks for using our theme.
To edit this block https://gyazo.com/fe2b7e3872185d430991278c6aee5bc5 , enable Elementor for static blocks and then edit “Shop – header banner” static block.

Regards

#296924 Copied In reply to: How Can I edit the shop page?

Rose Tyler

Support staff

July 30, 2021 at 12:23

Hello,

Done.

Regards

#296922 Copied In reply to: why images are not showing properly ?

Rose Tyler

Support staff

July 30, 2021 at 12:21

I’ve added “test” page on your site with an example. Please check.

Regards

#296921 Copied In reply to: Layout Prob

Rose Tyler

Support staff

July 30, 2021 at 10:11

You’re welcome!

Regards

#296909 Copied In reply to: Mobile Menu Categories

Rose Tyler

Support staff

July 30, 2021 at 09:45

Hello,

How it should be? Describe the desired result in more detail. Provide URL, temporary wp-admin, and FTP access. We will check what can be done to help you.

Regards

#296898 Copied In reply to: Why it’s showing in one option sold by and short description

Rose Tyler

Support staff

July 30, 2021 at 09:43

Clear cache and check now.

Regards

#296897 Copied In reply to: Menu contents look weird on mobile.
Rose Tyler

Support staff

July 30, 2021 at 09:39
.sidebar-widget li a { font-size: 16px; }

Regards
#296894 Copied In reply to: Change font size on shop sidebar widget(on mobile)
Rose Tyler

Support staff

July 30, 2021 at 09:35

Hello,

Sorry for the delay in answering.
Please describe in more detail what problem do you have and what assistance from our side is needed

Regards

#296891 Copied In reply to: why images are not showing properly ?

Rose Tyler

Support staff

July 30, 2021 at 09:09

Please clear cache and check – https://gyazo.com/2c7f06afc9ae0bbf5106877dd29ff800

Regards

#296888 Copied In reply to: How to insert the DEMO of Product Tab
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Viewing 32,670 results - 32,641 through 32,670 (of 68,231 total)

Viewing 30 posts - 32,641 through 32,670 (of 68,231 total)

← 1 2 3 … 1,088 1,089 1,090 … 2,273 2,274 2,275 →

Forum Replies Created

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